The staff at 895 Dove Street are top notch! Marissa Guajardo is a star! Super responsive, understands your request(s) and always responds faster than expected. Highly recommend Regus at Dove Street!... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
The staff at this Regus location are the best of the best. I’ve been to many Regus centers around the world, and no matter where I am, I’m always greeted warmly—but this team stands out. They’re consi... Näytä lisää
Your customer service staff is horrid. They refused to work with us to finalize an acceptable contract, ghosted us, and treated us like dirt. We will never do business with Regus again. Your staff... Näytä lisää
Yritys on vastannut
Signed a one month trial. In December to begin trying the service for one month and I was clear I only wanted one month and I was assured that it was no problem. No contract and I could do mon... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Yhteystiedot
895 Dove Street, 3rd Floor, 92660, Newport Beach, CA, Yhdysvallat
- 9499554900
4,1
Hyvä
6 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fantastic Staff!
The staff at 895 Dove Street are top notch! Marissa Guajardo is a star! Super responsive, understands your request(s) and always responds faster than expected. Highly recommend Regus at Dove Street!
18. elokuuta 2026
Vastaus yritykseltä Regus - California, Newport Beach - Dove Street
Hi Dave, thank you so much for your wonderful review! We're delighted to hear you've had such a positive experience with the team at 895 Dove Street. It's especially great to know Marissa has impressed you with her responsiveness and understanding. We truly appreciate your recommendation!
The staff at this Regus location are…
The staff at this Regus location are the best of the best. I’ve been to many Regus centers around the world, and no matter where I am, I’m always greeted warmly—but this team stands out. They’re consistently professional, attentive, and genuinely welcoming. It makes a real difference when you walk in and feel like they actually care. Top-tier service every time.
18. marraskuuta 2025
Oma-aloitteinen arvostelu
Amazing Employees
Your employees amazingly serve the tenants. They keep everything clean and create a good work atmosphere that invites serenity.
I appreciate Laura Leeper and Marissa Guajardo.
18. huhtikuuta 2025
Signed a one month trial
Signed a one month trial. In December to begin trying the service for one month and I was clear I only wanted one month and I was assured that it was no problem. No contract and I could do month to month. 15 days in I receive another bill for the next month and Joe tells me I was supposed to cxl it the first day. So no. I am not happy at all with the service.
Definitely unfortunate.
UPDATE — I communicated with the company and they were very pleasant and understanding. They refunded the extra charge and I’m glad. I look forward to using their services in the future.
30. joulukuuta 2024
Vastaus yritykseltä Regus - California, Newport Beach - Dove Street
Hi Shawn,
I’m very sorry to hear of your disappointment.
I immediately asked one of my team members to investigate this as a priority and provide me with more information. They will get back to you as soon as we have the details.
Your satisfaction is very important. Therefore, we’ll make the relevant enquiries and aim to make matters right as soon as possible. Where appropriate, we’ll also take steps to prevent the situation from happening again.
Thanks again for your comments which help us improve. We appreciate your business.
Best regards,
Lorraine Brule
Global Customer Service at Regus
Your customer service staff is horrid
Your customer service staff is horrid. They refused to work with us to finalize an acceptable contract, ghosted us, and treated us like dirt. We will never do business with Regus again.
Your staff provided no detail on the specific services we were to receive, or the specific charges for any of those services. Further, your contract fails to outline any detail on services or associated charges. Your contract fails due to vagueness. Your staff refused to ever provide any of those details, despite numerous requests. They also refused to alter the contract to meet our actual needs, despite the vagueness of your contract. When we attempted to discuss and resolve this matter, your staff ghosted us - refused to respond. We were forced to take our business to one of your competitors, and we recommend that anyone considering working with Regus does the same.
10. kesäkuuta 2024
Vastaus yritykseltä Regus - California, Newport Beach - Dove Street
Hi Craig,
I’m sorry if you felt the need to escalate this.
We are confident in our customer service and found no evidence that the local team never “treated you like dirt” or “ghosted” you; this is untrue.
On 24 April you signed a 12-month agreement for a virtual office in one of our centres in California. This is a formal business commitment. I am sorry that you would now like to renegotiate the agreement and demand a lower monthly fee, but this is not possible.
The local team have tried to help and are always available for anything you may need but we will not lower a price you agreed to and were happy with a short time ago based on your continued, and incorrect, complaints on public platforms.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus
Understanding of what customers’ need…
Understanding of what customers’ need makes Reugus a reliable source for exploring office space globally.
10. heinäkuuta 2023
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