Regrowz Arvostelua 

Vastaus yritykseltä Regrowz

15.9.2026

Hi JMV,

We’re truly sorry to hear our products haven’t worked for you, and we completely understand how disappointing that must be, especially after using them for 9 months.

At Regrowz, customer satisfaction is our top priority, and we’re committed to helping every customer get the best possible experience from our products.

Our products are carefully formulated with natural, plant-based ingredients designed to nourish the scalp and hair while supporting a healthier, fuller-looking appearance. However, we understand that everyone’s hair, scalp, and hair growth cycle are different, meaning results can vary from person to person.

We’re particularly sorry to hear that you’ve experienced increased dryness and haven’t seen the improvement you were hoping for. We take feedback like this very seriously and would genuinely appreciate the opportunity to learn more about your experience and offer the right support. Please contact us at customersupport@regrowz.com with your order details, and a member of our team will personally look into this for you.

Thank you for sharing your feedback and for giving us the opportunity to make things right.

– The Regrowz Team 💚

Vastaus yritykseltä Regrowz

17.6.2026

Hi Aisha,

We're sorry to hear about your experience and understand how concerning it can be to notice increased shedding, dullness, or scalp discomfort while using a new hair care product.

At Regrowz, customer satisfaction is our top priority, and we take feedback like this very seriously. Our Thickening Shampoo and Conditioner are formulated with natural ingredients designed to support healthier, fuller-looking hair while promoting overall scalp health. However, every individual is different, and factors such as scalp sensitivity, hair growth cycles, existing hair conditions, lifestyle, and other external factors can influence how a product performs.

While some customers experience an initial adjustment period when introducing new hair care products, we understand that a burning sensation or worsening of your concerns is not the experience you were expecting.

We would genuinely like the opportunity to learn more about your experience and investigate this further. We have previously attempted to contact you through Trustpilot but have not yet received a response. Please reach out to us at customersupport@regrowz.com with your order details and any additional information regarding your experience so that a member of our team can personally assist you and work towards a suitable resolution.

Thank you for sharing your feedback and giving us the opportunity to help.

– The Regrowz Team 💚

Vastaus yritykseltä Regrowz

8.6.2026

Hi Lynne,

We're truly sorry to hear that you feel the Lash Serum hasn't worked for you, and we completely understand how disappointing that can be.

At Regrowz, customer satisfaction is our top priority, and we're committed to helping every customer get the best possible results from our products.

Our Lash Serum is carefully formulated with natural, plant-based ingredients including Castor Oil, Avocado Oil, Pumpkin Seed Oil, Almond Oil and Vitamin E to nourish lashes and brows and support a fuller, healthier-looking appearance over time. Because everyone's lashes, hair growth cycle, and overall health are different, results can vary from person to person and may take several weeks of consistent use.

While many customers see visible improvements within 4–8 weeks, we understand that this wasn't your experience, and that is not what we would want for any customer.

We take feedback like this very seriously and would love the opportunity to learn more about your experience and offer the right support. Please contact us at customersupport@regrowz.com with your order details, and a member of our team will personally look into this for you.

Thank you for your feedback and for giving us the opportunity to make things right.

– The Regrowz Team 💚