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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Avoid This eSIM Provider I had a terrible experience with RedteaGO. I purchased a 1GB / 7-day eSIM, but it never worked even once. I installed it correctly, selected the network, and followed all... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

This app has unbeatable rates for e-sim in several countries. I've used it in the US, Europe and Asia, with no fuss at all. The app is also very intuitive and stable. I always find a plan that suíts m... Näytä lisää

Saanut 5/5 tähteä

I go to Japan a lot for work, and dealing with SIM cards has always been a hassle, especially since I barely make calls. I found RedTeaGo Japan plan recently, and it’s been awesome. Super affordable,... Näytä lisää

Saanut 5/5 tähteä

I recently tried a European pack from redteago for my honeymoon trip across Europe. The setup process for the eSIM was incredibly smooth, and we experienced stable network connectivity at all times. I... Näytä lisää

Yrityksen tiedot

  1. Televiestintä

Yrityksen kirjoittama

RedteaGO is an eSIM travel App for you to stay connected anytime, anywhere. We provide global data plans in over 180+ countries & regions at truly local rates, all via eSIM-compatible smartphones and tablets. RedteaGO offers global connectivity via one App. With us, the world is at our fingertips.


Yhteystiedot

3,7

Keskitasoinen

TrustScore 3.5/5 tähteä

70 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 90 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent

Honestly, I was a bit hesitant to try this eSIM provider at first. However, thanks to their free trial option for new users, I was able to test their service completely risk-free, which gave me the final push.

The installation process was incredibly straightforward and easy to set up. I used the eSIM during my travels in Japan and China, and the connection worked perfectly in both countries.

Beyond the reliable performance, their pricing is very favorable compared to other options on the market. Overall, it is a solid, dependable service, and I am fully satisfied with the experience.

31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Avoid This eSIM Provider

Avoid This eSIM Provider
I had a terrible experience with RedteaGO. I purchased a 1GB / 7-day eSIM, but it never worked even once. I installed it correctly, selected the network, and followed all instructions, yet I was never able to access the internet.
When I contacted support, they repeatedly told me that my 1GB of data had already been used, which makes no sense because the connection never worked in the first place. Instead of investigating the issue or trying to troubleshoot, they kept sending the same copy-paste response telling me to buy more data.
There was no real attempt to understand the problem, no troubleshooting, and no willingness to help. I wasn’t even asking for a refund — I simply wanted the service I paid for to work.
Very disappointing customer service. I strongly recommend choosing another eSIM provider if you want reliable service and proper support.

2. huhtikuuta 2026
Oma-aloitteinen arvostelu
RedteaGO - eSIM-logo

Vastaus yritykseltä RedteaGO - eSIM

Dear Yaiza,

We’re truly sorry to hear about your experience.

There may have been some misunderstanding in this case, and we sincerely apologize for the frustration it has caused. We have already reached out to you via Trustpilot to request your order details so we can investigate this issue further.

If you’re still willing to give us another opportunity, we would greatly appreciate it if you could provide your order number, email address, or contact our support team again. We will carefully review what happened, and if the service indeed did not work as expected, we will make sure to provide a fair and reasonable solution.

Thank you for bringing this to our attention, and we hope to resolve this for you soon.

Saanut 2/5 tähteä

Purchased eSIM for Turkey – Initial Setup Not Working

Overall, the experience was not positive. The customer support agent was very helpful and provided the necessary instructions to configure the eSIM APN, however this is the kind of issue that should not occur during a trip.

When arriving in a new country, you rely on the eSIM to have immediate internet access. Having to solve technical issues such as manually configuring the APN creates significant difficulties, especially when you do not have an internet connection to contact support.

I appreciate the availability of the support agent, but the assistance was only possible after I had already faced several inconveniences, difficulties, and additional costs using my personal SIM card.

16. maaliskuuta 2026
Oma-aloitteinen arvostelu
RedteaGO - eSIM-logo

Vastaus yritykseltä RedteaGO - eSIM

Dear Raffaele,

We’re sorry to hear about the inconvenience you experienced during your trip.

On some Android devices, manual APN configuration may occasionally be required, which can understandably cause difficulties when immediate connectivity is needed.

We sincerely appreciate your feedback and take it seriously. Our team is continuously working to improve the setup experience, and we hope to make it smoother for future users.

Saanut 5/5 tähteä

Amazing experience

I've used RedteaGo for the last two years all across the Europe and the pricing is far better than any others. The internet quality is also good according to plans.

14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I JUST signed up..tried it out for 50…

I JUST signed up..tried it out for 50 cents to see if it worked..10 minutes later it says "zero KB left for 6 days" , "USAGE FINISHED" yet it says 10MB for 6 days 23 hours". I reside in NYC, USA..This is ridiculous..

13. maaliskuuta 2026
Oma-aloitteinen arvostelu
RedteaGO - eSIM-logo

Vastaus yritykseltä RedteaGO - eSIM

Hi Vanessa,

Thanks for the feedback. We’ve looked into your backend logs and confirmed the data was fully consumed.

The conflicting information you saw was likely due to a temporary synchronization delay between the real-time network usage and the dashboard display. We are constantly working to minimize this latency to provide a more seamless experience.

We appreciate you bringing this to our attention. If you have any further questions or would like us to provide more details regarding your usage log, please feel free to reach out to our support team directly.

Saanut 4/5 tähteä

Issues Resolved

I'm updating my review because the team at Redteago did go above and beyond to resolve the matter and provided me with excellent service to ensure my satisfaction.

Kudos to the team at Redteago.

I needed the eSim to work... instead, they disconnected my eSim without notice and issued a refund... the poor service is compounded with a high level of incompetency. A customer-driven service company would've issued a refund but at least keep the card alive until another eSim is acquired!

If you are planning a trip to Turkey—or anywhere else, for that matter—do yourself a favor and stay far away from Redteago. I recently purchased two "Global" 20GB eSIMs for my wife and me, shelling out a hefty $68 each. For a total of $136, I expected a premium, seamless connection. Instead, I got a pair of digital paperweights.

The "Global" Lie
Redteago explicitly claims Turkey is covered under their Global plan. This is, at best, a technicality and, at worst, purely deceptive. While the phone might occasionally show a signal bar, the actual service is practically non-existent.

A Masterclass in Inconvenience
The user experience has been nothing short of a nightmare. We are plagued by:

Constant Disconnections: The data drops every few minutes, leaving us stranded in the middle of navigating or trying to communicate.

The "Airplane Mode" Loop: The only way to get the signal back is to constantly toggle Airplane Mode on and off. I didn’t pay $136 to spend my vacation babysitting my phone settings.

Worthless Service: Most of the time, the eSIM is completely ineffective. It is unreliable for basic tasks, let alone the "Global" connectivity they charge a premium for.

Final Verdict: Deceptive and Unacceptable
Selling a product that fails to perform its one primary function is unacceptable. Redteago is happy to take your money upfront, but they fail to provide the service they promise. We are currently stuck in Turkey with $136 less in our pockets and no reliable way to use the data we paid for.

Save your money, save your sanity, and buy a local SIM or use a reputable provider. Redteago is a scam.

12. maaliskuuta 2026
Oma-aloitteinen arvostelu
RedteaGO - eSIM-logo

Vastaus yritykseltä RedteaGO - eSIM

We’re truly sorry to hear about your experience, and we understand how frustrating this must have been, especially while traveling. Reliable connectivity is extremely important, and the situation you described is certainly not what we want our users to experience.

Connection stability can sometimes be affected by local network conditions, coverage in specific areas, or device configuration. We take feedback like this very seriously and appreciate you bringing it to our attention.

Our team has been in contact with you via email and we’re glad we were able to work through the situation together. Thank you for your patience and for giving us the opportunity.

If you need any further assistance in the future, please feel free to reach out to us at service@redteago.com.

Saanut 1/5 tähteä

Scammers stole my money and deleted my contact information.

the internet they provided me didn't tork. They gave me a second plan, and that didn't work either. I connected to them to activate it, and they canceled the product I purchased. This RedteaGO is a scam. Don't buy anything from them.

25. tammikuuta 2026
Oma-aloitteinen arvostelu
RedteaGO - eSIM-logo

Vastaus yritykseltä RedteaGO - eSIM

We sincerely apologize for the connectivity issues and the frustration this has caused.

Please rest assured that we take local carrier signal issues seriously. To resolve this, we previously offered a replacement plan, and will actively processing a refund.

If it’s convenient for you, please contact us at service@redteago.com with your order details so we can clear up any misunderstanding and return your funds.

Saanut 5/5 tähteä

Recently used RedteaGo for a trip to…

Recently used RedteaGo for a trip to SF, and it was great to have a plan that came with a local number. That was a huge help for making calls. As a new user, I also got a nice bonus and some free data to start.

3. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

NZ南部では全く使えず/No use at all in southern NZ

(English follows)
ニュージーランドの南部で使った。価格が破格で最高と思ったが… まず設定で四苦八苦、サポートがなければ自分の形態は無理だった(AndroidのAquos)。QRコード方式だったらもう少し簡単だったかも。また、Christchurchでどうにか通じたと思ったのに、肝心の道中(レンタカー)ではまったく使い物にならず。TekapoやWanakaなど、観光地だったのに、そこでもうまく入らず…。★1を付けたいところだが、サポートの人がどんな時間でもすぐに返事をくれて一生懸命対応してくれたのはとても良かったので、もう一つ★。でも、やっぱり使えなければ星はつけられない。旅行は5日程度の使用だったが、30日が250円位で済んだのが唯一の救い。会社のiPhone15も同じものを購入した。設定は、QRコードで行ったので比較的スムーズ。でも、道中使用できないのは同じだった。唯一Queenstownで少し使えたが、結局それは空港に到着するまでの15分位…!
Used in the southern part of New Zealand. Was so happy to be able to find such a low price, but the result was terrible! First, it took such a hard time to set up. It may have been better if I used the QR code method. I couldn't have done the setting up on my own without the Support's help (Android, Aquos). When I finally could get through on the last day in Christchurch, no luck at all when travelling by car. Even when reaching popular sightseeing towns like Tekapo and Wanaka, not sure whether because they were quite small towns, didn't work at all in any of them! Felt like putting just1star, but the Support was quite prompt and did respond at whatever time it was (they say they are there 24/7), and always tried hard in helping me out, I added another star. But can't really add anything more, because it's really whether you can use wifi with it or not. The only relief was that it was really cheap, only 2.38 USD (1GB) for 30 days (I needed it for 5 days). Also bought the same eSIM for my corporate phone, iPhone 15. Setting up was quite smooth, using the QR code, but the same result while travelling, no luck. However, was able to use it when I arrived in Queenstown - but only needed it for the last 15 minutes before getting to the airport...!

25. marraskuuta 2025
Oma-aloitteinen arvostelu
RedteaGO - eSIM-logo

Vastaus yritykseltä RedteaGO - eSIM

We sincerely apologize for the experience you had, and we understand how important stable connectivity is during a trip.

Please contact us at service@redteago.com and provide your order details, we will arrange a refund for you. If you travel to other destinations in the future and would like to try our service again, we’d be happy to offer you a trial plan.

Once again, we apologize for the inconvenience caused.

Saanut 1/5 tähteä

Esim bezahlt aber nicht bekommen

Ich bin fassungslos. Nachdem ich eine ESIM für Laos gekauft und bezahlt hatte kam keine ESIM. Der Chat Support völlig chaotisch, meine mehrfachen Mails mit Zahlungsnachweis blieben konsequent ignoriert. Das Geld ist wohl weg. Also Vorsicht!!

24. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Business travel

As a frequent international traveler/business professional, I've tried many eSIM services, and RedteaGO stands out as one of the best. It eliminates the hassle of switching between traditional SIM cards, making internet connectivity during international travel more convenient than ever before. The RedteaGO App is a powerful, easy-to-use, and reliable travel data service tool. It has greatly enhanced my travel experience.

21. marraskuuta 2025
Saanut 5/5 tähteä

Perfect eSim

Bought a sim for turkey with my friend and used a referral code we both got money off it was the cheapest esim available and it worked absolutely amazing no buffers or lags and very fast speeds. Will definitely be using RedteaGO again and recommend others give it a go too.

10. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I'd give RedteaGo a solid 5/5 Star after a month of use

I used it in Tokyo. The speed wasn't super-fast, and some of the plans are just LTE, not 5G.
For daily stuff, it was fine, but it got a bit slow on the subway.
If speed is a big deal for you, just contact their support to Change to a Other plan (I heard they've updated everything to 5G Plan for Japan now, anyway).

The main reason I rate it so high is the price. RedteaGo is the cheapest eSIM I've ever used!
Honestly, the low price completely makes up for any small issues, so I still give it a great rating.

1. lokakuuta 2025
Saanut 5/5 tähteä

Smooth Red Tea eSIM Experience

Tried RedTeaGo for my recent trip, and it worked better than I expected. Setup was quick, the data speed was solid, and I didn’t have to worry about switching physical SIM cards. The app is simple to use, and the price felt reasonable.

19. marraskuuta 2025

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