We took the insurance after a few calls to Megan to discuss policy coverage. She was so sincere and answered all of my questions professionally. We purchased the plan with the final payment on th... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I submitted our claim in March of 2026. Received check for missed days of vacation the middle of June. Not sure when I would have received it if I hadn’t called. Still waiting on reimbursement of m... Näytä lisää
Yritys on vastannut
I paid almost $700 for a trip that a personal family emergency caused me to cancel, and they refused to give me even a partial refund because I didnt have 100 pages of documentation. What's the point... Näytä lisää
We were really looking forward to our vacation rental. Due to health issues, we had to cancel our trip. Thankfully we had purchased the travel insurance. Red Sky's claim process on their website told... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Arch Red Sky Insurance offers travel insurance for the vacation rental industry, providing coverage for coastal, lake, ski and mountain destinations.
Arch Red Sky Travel Insurance
Yrityksen kirjoittama
- Trusted and Tested
- Arch Red Sky has the reputation and history of catering solely to professionally managed vacation rental management companies.
Money-Back Guarantee
At Arch Red Sky, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner. Arch Red Sky will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan. All cancellation requests must be submitted in writing. You can email your request to redsky@archinsurance.com. *Not available to residents of New York and Washington. **Residents of Indiana have up to 30 days from the effective date of coverage.
Yhteystiedot
11350 McCormick Rd, Ste 102, Executive Plaza IV, 21085, Hunt Valley, Yhdysvallat
- 866-549-5283
- info@redskyinsurance.com
- redskyinsurance.com
4,1
Hyvä
400 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 92 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Dissatified customer
They continually asked for more documentation. Left me hanging for over 6 weeks. Wonder how much interest they made on my money. It should not take this long to get my money especially after a major hurricane caused our trip cancellation!
15. marraskuuta 2024
Vastaus yritykseltä Arch Red Sky Insurance
Dorothy,
Thank you for reaching out to us.
While on average it takes 30 days or more to adjudicate a claim upon receipt of all required documentation, due to increased number of claims received during hurricanes, our processing times may take longer.
We appreciated your patience as we evaluated your claim. At the time of posting, we understand that your issue has been resolved.
Regards,
The Arch Red Sky Team
refund from canceled trip
our trip was canceled to Florida due to the hurricane Milton I requested a refund by check. the claim was processed very quickly and approved with the check being sent out quickly. I highly value their professional service and would use them in the future.
14. marraskuuta 2024
Vastaus yritykseltä Arch Red Sky Insurance
Charles,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
They only paid two days of a four day…
They only paid two days of a four day booking when a mandatory evacuation for hurricane Helene was ordered on the day we were scheduled to check in. My reservation was canceled by VRBO. Called them at least a dozen times but no answer!😡
24. syyskuuta 2024
Vastaus yritykseltä Arch Red Sky Insurance
Patricia,
Thank you for reaching out to us.
At the time of posting, we understand that your issue is being, or has been resolved. Please look out for a communication from our team and if you have any further questions, please contact us.
Regards,
The Arch Red Sky Team
They were most helpful even when they…
They were most helpful even when they were dealing with difficult personal situations. Thank you very much.
23. lokakuuta 2024
Vastaus yritykseltä Arch Red Sky Insurance
Kathleen,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Satisfied Customer
I had never used Arch Red Sky Insurance and was impressed with the service I received. Shortly after filing my claim, I received an E-mail telling me the claim had been received and throughout the process I was informed through E-mail about the status of the claim. I never worried about the claim being processed because I was kept up to date. I will definitely use your company again in the future and will be a good ambassador for others who may be wondering about choosing your company.
22. lokakuuta 2024
Vastaus yritykseltä Arch Red Sky Insurance
Joe,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
The Arch Red Sky experience was…painless
The Arch Red Sky experience was painless.
The paper work was easy. The people, via email, keeped me informed during the whole process. When I needed a fax number to send information to them, no problem, the representative was friendly and professional.
I was pleased with the service and the results. I certainly will use them again.
22. lokakuuta 2024
Vastaus yritykseltä Arch Red Sky Insurance
Levinson,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Fast and easy claim process
Fast and easy claim process. Quick response and received check in a matter of days.
18. lokakuuta 2024
Vastaus yritykseltä Arch Red Sky Insurance
James,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Honored what they said they would do.
People(me) tend to have a preconceived idea that insurance companies try not to pay claims. Fortunately, Red Sky asked for a few documents and then the decision to honor my claim was approved. They did it the right way.
7. lokakuuta 2024
Vastaus yritykseltä Arch Red Sky Insurance
John,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Vacation Protection Pros
We had an exceptional experience from start to finish. The professional team excels at customer service. We will definitely use them again!
8. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Arch Red Sky Insurance
Mel,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Vastaus yritykseltä Arch Red Sky Insurance
Hello,
Thank you for reaching out to us.
We'd like to understand more about your experience and obtain more information about your 2-star review. When you have a moment, please send an email to redsky@archinsurance.com with your reservation number and vacation rental management company so we can review your case in more detail.
Regards,
The Arch Red Sky Team
Two follow up phone calls to status…
Two follow up phone calls to status claim payment. Got two different answers. Placed on hold after starting 2nd call for 18 minutes. Rep said I should get Chase instructions “today”. Did not. It would have been faster to have check mailed. Still nothing from Chase.
Bill Carroll
17. lokakuuta 2024
Vastaus yritykseltä Arch Red Sky Insurance
Bill,
Thank you for reaching out to us.
At the time of posting, we understand that your issue is being or has been resolved.
Please look out for a communication from our team and if you have any further questions, please contact us.
Regards,
The Arch Red Sky Team
Vastaus yritykseltä Arch Red Sky Insurance
Gary,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Red Sky Travel Insurance is predatory…
Red Sky Travel Insurance is predatory and has no intention of paying any claims on policies purchased through them. In reviewing of not only my own experience, but reading additional reviews, this company is unethical. We had to cancel our trip due to Hurricane Helene and having no confirmation of whether or not our rental house had any power. So we cancelled. Turns out that’s not covered. We were expected to fly to GA with no knowledge of whether or not the house had power. Since the house did eventually get power back they denied it.
30. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Arch Red Sky Insurance
Sandra,
Thank you for reaching out to us.
We are unable to locate a policy in our system associated with the name posted with this review.
When you have a moment, please send an email to redsky@archinsurance.com with your reservation number and vacation rental management company so we can review your case in more detail.
Regards,
The Arch Red Sky Team
Everything went very smoothly
Everything went very smoothly! Submitted
the appropriate information and in just a few days a decision was made and refund was approved!
11. lokakuuta 2024
Vastaus yritykseltä Arch Red Sky Insurance
Doris,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Easy claim procedure.
Easy claim procedure. Customer service was great! Refund came quickly.
25. syyskuuta 2024
Vastaus yritykseltä Arch Red Sky Insurance
Sandra,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
What a joke
What a joke! I purchased travel insurance for a trip that I booked to Blowing Rock NC Nov 7-10th. The area has been wiped out by Hurricane Helene. I filed with insurance and it was denied completely. They stated that they don't cover if the event is more than 30 days prior to the stay. What??Why even buy insurance if that is the case. Save your money! This company is a scam.
9. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Arch Red Sky Insurance
Michelle,
Thank you for reaching out to us.
Travel insurance is a named peril insurance, meaning only covered events outlined in your policy are insured. Unfortunately, your circumstance did not meet a covered reason under your policy. As stated in the Description of Coverage that you received when you purchased the policy, similar to other travel insurance offerings, your policy pays benefits for Trip Cancellation occurring within 30 days after the named hurricane makes Your destination accommodations Uninhabitable.
We understand you are disappointed with the outcome, however, we are required to adjudicate claims according to the terms of your policy. If you have any further questions you can contact us at 866-889-7409.
Regards,
The Arch Red Sky Team
They were really good about getting…
They were really good about getting back to you in a timely manner
8. lokakuuta 2024
Vastaus yritykseltä Arch Red Sky Insurance
Amy,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Everyone was great!
25. syyskuuta 2024
Vastaus yritykseltä Arch Red Sky Insurance
George,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Very quick and proper resolution of my…
Very quick and proper resolution of my claim. I was skeptical but Arch surpassed expectations.
25. syyskuuta 2024
Vastaus yritykseltä Arch Red Sky Insurance
Hello,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Everything was handled promptly and…
Everything was handled promptly and professionally by the staff. When we need to speak to someone in the office they gave us good information and helped us fill out our claim. We received our check in the time frame given.
Thanks
17. syyskuuta 2024
Vastaus yritykseltä Arch Red Sky Insurance
Robin,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
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