I submitted our claim in March of 2026. Received check for missed days of vacation the middle of June. Not sure when I would have received it if I hadn’t called. Still waiting on reimbursement of m... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Took forever, partially our fault then settlement was delayed because additional info was required of us that Fireside Chalets had on file already. I was the insured but was required to provide proof... Näytä lisää
Yritys on vastannut
Cory did a great job in explaining the pre-existing conditions part of the policy. The vacation rental company I booked through was very confused about who handled their travel insurance, and Cory wa... Näytä lisää
Yritys on vastannut
We were really looking forward to our vacation rental. Due to health issues, we had to cancel our trip. Thankfully we had purchased the travel insurance. Red Sky's claim process on their website told... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Arch Red Sky Insurance offers travel insurance for the vacation rental industry, providing coverage for coastal, lake, ski and mountain destinations.
Arch Red Sky Travel Insurance
Yrityksen kirjoittama
- Trusted and Tested
- Arch Red Sky has the reputation and history of catering solely to professionally managed vacation rental management companies.
Money-Back Guarantee
At Arch Red Sky, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner. Arch Red Sky will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan. All cancellation requests must be submitted in writing. You can email your request to redsky@archinsurance.com. *Not available to residents of New York and Washington. **Residents of Indiana have up to 30 days from the effective date of coverage.
Yhteystiedot
11350 McCormick Rd, Ste 102, Executive Plaza IV, 21085, Hunt Valley, Yhdysvallat
- 866-549-5283
- info@redskyinsurance.com
- redskyinsurance.com
4,1
Hyvä
399 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 92 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Responsiveness of the representatives
Responsiveness of the representatives, timely resolve of the claim and staff professionalism.
4. marraskuuta 2025
Vastaus yritykseltä Arch Red Sky Insurance
Maggie,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Helpful
She was very helpful when checking on my claim and answering my questions.
6. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Arch Red Sky Insurance
Verona,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Vastaus yritykseltä Arch Red Sky Insurance
Thomas,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Good process, Friendly representative
It was easy to deal with the representative on the phone, who told me which claim form to file. The process of filing a claim was relatively easy
31. lokakuuta 2025
Vastaus yritykseltä Arch Red Sky Insurance
Arthur,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Excellent service on a claimand…
Maxwell answered all my questions and patiently walked me thru the processes.
23. lokakuuta 2025
Vastaus yritykseltä Arch Red Sky Insurance
Michael,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Vastaus yritykseltä Arch Red Sky Insurance
Pete,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Injury prevented me from traveling
injured myself about a week before my trip was scheduled and my orthopedist determined that I couldn’t travel. I contacted arch red sky, they sent me the necessary documents for the dr to fill out, I emailed arch the docs and and I received my check in the mail yesterday. The process took about 4 weeks. I’m very happy.
14. lokakuuta 2025
Vastaus yritykseltä Arch Red Sky Insurance
Cheryl,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Prompt, Responsive Service
Our claims rep Ashlyn was very responsive and followed up on all our questions. Super professional and prompt. And the decision on our claim was fair.
14. lokakuuta 2025
Vastaus yritykseltä Arch Red Sky Insurance
Nancy,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
They made the process of filing claims…
They made the process of filing claims very easy. I had to call a few times and each person I spoke to was genuinely kind and compassionate.
13. lokakuuta 2025
Vastaus yritykseltä Arch Red Sky Insurance
Lisa,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
We had reservations for North Myrtle…
We had reservations for North Myrtle Beach beginning Sept 28,2025. This was the period when they were experiencing a tropical storm on land and expected Hurricane to hit. We canceled our trip 2 days prior to arrival due to the weather threats. This was a real threat and the governor called for a state of emergency on the costal area of South Carolina!
Red Sky Travel Insurance denied the claim for reimbursement. What a scam! I wonder if they had so many claims they decided to deny everyone because it wasn’t a mandatory evacuation! Don’t deal with this company!
28. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Arch Red Sky Insurance
Betty,
Thank you for reaching out to us.
Travel insurance is a named peril insurance, meaning only covered events outlined in your policy are insured. Unfortunately, your circumstance did not meet a covered reason under your policy.
We understand you are disappointed with the outcome, however, we are required to adjudicate claims according to the terms of your policy.
If you have any further questions you can contact us at 866-889-7409.
Regards,
The Arch Red Sky Team
Vastaus yritykseltä Arch Red Sky Insurance
Stacey,
Thank you for reaching out to us.
At the time of posting, we understand that your issue is being, or has been resolved. Please look out for a communication from our team and if you have any further questions, please contact us.
Regards,
The Arch Red Sky Team
Prompt service and ability to…
Prompt service and ability to understand and follow-up with concerns.
15. syyskuuta 2025
Vastaus yritykseltä Arch Red Sky Insurance
Kathy,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
We had a medical emergency and we had…
We had a medical emergency and we had to cancel last minute. They refunded our money in a short time. Thank you.
2. lokakuuta 2025
Vastaus yritykseltä Arch Red Sky Insurance
Lorraine,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
The response from Arch Red Sky was great…
The response from Arch Red Sky was quick and we received a full refund promptly. The only hassle was on our end - getting Urgent Care to complete a form (which they lost), but we went to our primary care Dr. who was also in on the treatment and everything went smoothly. Thank you Arch Red Sky!
1. lokakuuta 2025
Vastaus yritykseltä Arch Red Sky Insurance
Christina,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Great service
We were really looking forward to our vacation rental. Due to health issues, we had to cancel our trip. Thankfully we had purchased the travel insurance. Red Sky's claim process on their website told you step by step what you needed to provide for the claim. Their customer service was excellent to work with. The claim was processed, and check was received. I definitely recommend Red Sky Insurance.
29. syyskuuta 2025
Vastaus yritykseltä Arch Red Sky Insurance
Celina,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Village Realty; awful
The realtor, Village Realty, never gave me the policy number. They gave me the e-mail for RedSky, but it was Allianz who did not have my policy. I called Village Realty and told me they filed a claim. With six days to file a claim, I called RedSky and filed the claim in lieu of what Village Realty stated. Then, after 10 days, RedSky asked for a death certificate when I should have been asked for (if required).
25. syyskuuta 2025
Vastaus yritykseltä Arch Red Sky Insurance
Kevin,
Thank you for reaching out to us.
Please understand that it typically takes 30 days to review and adjudicate a claim following receipt of all required documentation. In reviewing the communications on your claim, your claim was resolved and all correspondence was answered in a timely fashion, with your claim being approved within a month of receiving your documentation supporting the claim.
We appreciated your patience as we evaluated your claim. At the time of posting, we understand that your issue has been resolved.
Regards,
The Arch Red Sky Team
Helpful Red Sky Insurance
Red Sky Insurance's claims format was easy to understand and to complete. They were quick to come to a decision and to process our claim. I would recommend this company to all travelers.
29. elokuuta 2025
Vastaus yritykseltä Arch Red Sky Insurance
Hello,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
Buyer beware when using Red Sky
I purchased trip insurance for a weekend trip to the beach before my partner started chemo for lung cancer. At the time I made the reservations (and purchased the insurance) he was feeling pretty good) After that he started having some symptoms that caused him a great deal of pain and discomfort which would have made a 5+ hour trip (each way) miserable. We unfortunately had to cancel the trip ($1,775 purchase). I turned in the claim (all supporting documents) and Red Sky denied the claim! They make it their job to look for any loop hole to get out of paying a claim. I'd encourage anyone to really think twice before purchasing insurance from this company, or partnering with them if you have any vacation rentals!
17. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Arch Red Sky Insurance
Lori,
Thank you for reaching out to us and we are sorry to hear about the circumstances of your claim.
Unfortunately, your medical restriction was not unforeseen as the Attending Physician Statement confirmed it was prior to the reservation made and payment of insurance premium. Only unforeseen events are covered under your policy. If you have any other documentation to submit with your appeal, we would be happy to review it.
We understand you are disappointed with the outcome, however, we are required to adjudicate claims according to the terms of your policy. If you have any further questions, you can contact us at 866-889-7409.
Regards,
The Arch Red Sky Team
Always get travel insurance
Excellent customer service. I have never dealt with such a friendly, helpful, and timely insurance company. Red Sky certainly took the sting out of having to miss my vacation.
19. syyskuuta 2025
Vastaus yritykseltä Arch Red Sky Insurance
Angie,
Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch Red Sky Team
I asked for an explanation of the…
I asked for an explanation of the refund and got no response. We were in the house for 40 hours. It two hours to unpack on Sunday AM and 3 hours to pack Sunday PM.
18. syyskuuta 2025
Vastaus yritykseltä Arch Red Sky Insurance
Henry,
Thank you for reaching out to us.
At the time of posting, we understand that your issue is being, or has been resolved. Please look out for a communication from our team and if you have any further questions, please contact us.
Regards,
The Arch Red Sky Team
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