I placed an order and within a few hours I had a despatch notice and the tracking number for delivery. Unfortunately the courier messed up and delivery wasn't made. The following morning I c... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I placed an order and within a few hours I had a despatch notice and the tracking number for delivery. Unfortunately the courier messed up and delivery wasn't made. The following morning I c... Näytä lisää
Yritys on vastannut
Quick and straightforward transaction. The detailed information in clear and simple manner helped me to make a right decision about the coffee machine. The delivery was free of charge and very fast.... Näytä lisää
Yritys on vastannut
I've been a Redber customer for several years now and continue to rate them as a first class coffee supplier. I signed up to their subscription scheme because at the time theirs was the only one I fou... Näytä lisää
Yritys on vastannut
I ordered a coffee machine, I recd an order acknowledgement and my money was taken. Then two later they sent an email just stating “order cancelation confirmation”. They have since altered their websi... Näytä lisää
Yritys on vastannut
Redber Ltd Coffee Roasters is an independent UK coffee company based in Guildford, Surrey, specialising in premium Arabica coffee and high-quality coffee equipment for home and business customers. We offer a wide variety of freshly roasted coffees sourced from leading coffee-growing regions around the world, including single origins, blends, and seasonal selections. All coffee is roasted in small batches to highlight flavour, freshness, and consistency. Alongside coffee, Redber supplies commercial and domestic coffee machines, grinders, syrups, brewing equipment, cups, glassware, and barista accessories. We work with recognised brands and courier partners to serve individual customers, offices, cafés, and hospitality businesses across the UK, providing knowledgeable support and a professional end-to-end service.
Merrow Depot, GU4 7BQ, Guildford, Yhdistynyt kuningaskunta
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Consistency is key! Have been ordering fresh coffee beans for a couple of years now from redber, and the beans are always excellent and the service always flawless.
Many thank.

Vastaus yritykseltä Redber Ltd Coffee Roasters
Love the coffee from these guys as does everyone who comes round to ours for a coffee! Old Java Brown is our favourite with Monsoon Malabar a close second. Been buying consistently for the past few years and love the fact I can go and pick it up from them in Guildford. Keep up the good work!

Vastaus yritykseltä Redber Ltd Coffee Roasters
It’s my only coffee supplier… value to the quality is unmatched. Fantastic company

Vastaus yritykseltä Redber Ltd Coffee Roasters
The best coffee in England! Fast delivery. Always freshly roasted

Vastaus yritykseltä Redber Ltd Coffee Roasters
Consistently excellent, service, and speedy delivery - and delicious coffee too! Fun to try different bean types alongside the “standard” coffee we buy.

Vastaus yritykseltä Redber Ltd Coffee Roasters
I’ve been buying coffee from redber for over 4 years now, the coffee is consistently great quality and they always have a great selection of single origin coffees to choose from.
My orders have always been roasted within a couple of days of delivery. On top of this the prices are really reasonable.
Great company!

Vastaus yritykseltä Redber Ltd Coffee Roasters
We’ve had a coffee subscription with Redber for several years now and have always been very happy with their service. The coffee is consistently fresh, great quality, and delivered on time. You can really tell they care about what they do.
Customer service has always been helpful and friendly whenever we’ve needed anything. It’s nice to support a roastery that’s reliable and passionate about coffee. Highly recommended.

Vastaus yritykseltä Redber Ltd Coffee Roasters
the coffee is always reliable and there's a wide variety of beans. We order to pick up and it's always ready within a couple of days- other people have it posted to them. There's other stuff to buy too, cups and equipment of all sorts. Occasionally there's a sale, too!

Vastaus yritykseltä Redber Ltd Coffee Roasters
Nice range of interesting coffee, generally nicely roasted (even the decaf) and vastly cheaper than the supermarket, particularly when buying in kg quantities
Reliable and professional shipping too

Vastaus yritykseltä Redber Ltd Coffee Roasters
Been with this company for several years. Highly recommend them. Like that coffee has a roasted on date, and always fresh. Do very great tasting coffee beans and accessories.

Vastaus yritykseltä Redber Ltd Coffee Roasters
I have been buying coffee from Redber since beginning of Covid.
I tried many different varieties until settling on their all day blend which I find most acceptable
Along with great taste comes great service

Vastaus yritykseltä Redber Ltd Coffee Roasters
great coffee selection at a reasonable price , easily ordered and promptly despatched.

Vastaus yritykseltä Redber Ltd Coffee Roasters
Absolutely Brilliant, superb quality coffee, always freshly roasted and ordering and delivery process is five star. Have been a customer for many years and would highly recommend if you enjoy top notch coffee

Vastaus yritykseltä Redber Ltd Coffee Roasters
Somehow I've ended up as the bean-orderer for our small office. I've been purchasing our supplies from Redber for nearly 4 years now and in all that time, my colleagues haven't had a single complaint!
Easy to order, fast delivery and plenty of notifications through the process. In too many orders to mention, only one small mistake where one of the bags was sent as beans rather than ground as requested. A problem they immediately rectified! That's the sort of service that will keep me coming back again and again.

Vastaus yritykseltä Redber Ltd Coffee Roasters
I bought the liquor infused coffee box for my husband and he loves it, he said it’s the best coffee he’s ever had! The packaging if beautiful too. I will definitely buy from Redber again.

Vastaus yritykseltä Redber Ltd Coffee Roasters
Goods never arrived, Redber never replied to emails, showed no interest in sorting out.
Redber.co.uk
Contact @ redber.co.uk
Order 381094
Well, it is you,and firstly, an apology for calling me a liar would be nice

Vastaus yritykseltä Redber Ltd Coffee Roasters
I purchased 1kg of Guatemala Antigua directly from Redber's website (Order #378085), specifically hoping to avoid the stale coffee issues I experienced with other sellers on Amazon. I even emailed them beforehand to ensure freshness.
What I received was a bag full of beans mixed with an excessive amount of chaff (silverskin/husks). The coffee tasted extremely bitter, woody, and papery—completely undrinkable.
When I contacted their customer service with photos of the chaff-filled grounds, their response was absolutely shocking and condescending.
They lectured me: Instead of addressing the quality issue, they tried to "educate" me on the fact that they are not Amazon, completely missing the point of my previous email context.
They admitted the defect: They explicitly admitted in writing that the chaff adds a "papery or woody flavour" to the coffee.
THE INSULT: Their solution? They told me to "sift or shake the grounds" myself to remove the chaff!
I paid for roasted coffee beans, not a "Do It Yourself" kit. Telling a customer to manually sift 1kg of coffee at home to get rid of your production mess is the most unprofessional advice I have ever heard from a roaster.
If you want to buy coffee and then spend hours sifting it like you are mining for gold just to make it drinkable, go ahead. Otherwise, stay away.
Pros: None. Cons: Arrogant support, poor quality control, woody taste.
UPDATE 25.11.2025 (ANSWER TO REDBER):
Thank you for the detailed lecture on static electricity and grind consistency. However, by focusing entirely on the "visuals" and "physics" of the grind, you are deliberately ignoring the CORE COMPLAINT of my review:
The complete lack of Aroma and Taste.
You claim this coffee was roasted just 3-4 days before I received it. As any coffee roaster knows, a premium bean roasted that recently should have a powerful, room-filling aroma upon opening and grinding.
This coffee had ZERO aroma and ZERO taste. It tasted flat, woody, and dead.
You can argue about "static clinging to the lid" all day to defend the visuals, but photos cannot convey flavor. A coffee that looks "clean" in a photo can still be "baked" (flavour killed during roasting) or made from old green beans.
Stop hiding behind technical excuses about "static" to invalidate my experience. I don't need "brewing advice"—I know how to brew coffee. I need a product that actually tastes like "Premium Guatemala Antigua," not like cardboard.
Your refusal to address the sensory defect (lack of flavor) is the real issue here.

Vastaus yritykseltä Redber Ltd Coffee Roasters
Absolutely amazing coffee, sadly instant coffee is ruined for me now!
The customer service was friendly and incredibly helpful.
I cant wait to try all the different roasts.

Vastaus yritykseltä Redber Ltd Coffee Roasters
Good to very good coffee beans but their lackadaisical approach means it’s time to move on. Price is average to high.They advertise 2-3 days delivery but always more than a week(+10days), doesn’t matter what day you order. Last time one bag was broken with coffee beans everywhere, packed that way. Be very apprehensive, all that I known that used them have moved on.

Vastaus yritykseltä Redber Ltd Coffee Roasters
Love this coffee! Flavour is so rich and smooth.

Vastaus yritykseltä Redber Ltd Coffee Roasters
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.