Real Peptides Arvostelua 28

This company has terrible/non existent customer service. UPS lost my order that cost $320
I filed a claim with UPS as directed and UPS sent request to RP to verify the order. RP says they didn’t receive the request from UPS. I asked UPS to send it again. RP says they didn’t receive the 2nd request. UPS stated there must be an issue with the email RP has on file with them. I have asked RP to contact UPS directly to figure out the problem. All I get from RP are AI generated emails stating they can’t help until they hear from UPS. Also No one answers the phone number that RP has listed for customer service. I have been dealing with this for almost 2 months with no help from RP

FOLLOW UP
RP did send replacement of lost order after I posted negative review. I do appreciate that they finally did the right thing. The fact that it took 2 months and a negative review for them to finally do it, gives me no confidence in their company and how they handle problems.

These guys went from 5 stars to 1 based on a loss of trust which is rule #1 in peptides. We’ve bought $10-15k worth of peptides from them due to good customer service and the appropriate COA’s for each peptide we bought. Not to mention 20-30 referrals we’ve sent. I just ordered 50mg vials of SS-31 and realized right away there was no corresponding COA on their website for this per their promise that all peptides are tested/passed with COA on file. They tried to tell me their 10mg vial tested 9/11/25 was the same which is not how testing works as it also measures the weight per vial… As well, SS-31 has been out of stock multiple times since last September so I know the batches have changed requiring new COA’s. Either someone has made a mistake and their customer service is handling this completely wrong or this is a complete breach of the all important trust. I simply asked them to pull my order and refund before it’s sent but they’re too busy for that and prefer I jump through multiple hoops as the customer who “trusted them” to return it for a refund once received… They’re unable to send or post the appropriate COA which is the loss of this customer for sure.

Good Product, prompt shipping and a great range of products. Lots of discounts!!!

Order arrived on time and in good condition! Easy process!

Fast response and delivery. Higher prices but regular offers. Wish they were rated on Finnick.

Ease of order. Available product.

These guys are a NO - they send all of these emails with big discounts like IRS50 (50% off on tax day) but when you go to their site and apply the code, it never works right. Today was the 50% off code. My cart was $278. The code removed $77. Clearly not 50%. This is the THIRD time this has happened. Each time I emailed them and included screen shots. They never respond - not ever. Not one response to any email to customer service. Horrible!