ReadyLet Property Ltd Arvostelua 

Excellent team helping you all the way

Been an absolute delight to deal with very helpful and very quick process. Will definitely be using again.

Very professional service & smooth process would highly recommend *****

Wonderful team went above and beyond to assist me.

I purchased a property through ReadyLet properties, and I must express my satisfaction with the service. Throughout the process, Kim and Gill demonstrated utmost professionalism and were a pleasure to work with. I highly recommend this estate agent.

Kim and Gill made the whole process of buying properties very smooth and easy. They are both approachable and knowledgable. I would have no hesitation in dealing with Ready Let again in the future.

Glynn went the extra mile and ensured that I had an amazing experience showing me an extensive range of properties. He was very informative answering holistically all the questions I had. The experience was a real eye opener leaving me with a lot of food for thought with regards to the opportunities and possibilities. Thank you Glynn

All the staff are very helpful and courteous.
They respond amazingly quickly and personally.
I am not sure I can find fault at all...to be honest.

Been happy with the service provided by Ready Let Properties. From the initial contact to the letting out, the process was simple

I purchased a property from Readylet in 2021. This was a so supposedly a fully refurbished property that came with a tenant managed by the company. I had nothing but problems with this company from start to finish.
Readylet sell you this dream that you will be buying a property that will be fully refurbished and all will be taken care of with the tenants afterwards. This is far from the truth and my experience showed me is all they care about is making a quick buck and do not care about your property and the state it is kept and left in by the tenant.
During the refurbishment works prior to the sale, they cut corners everywhere (masking up damp with paint, not skimming behind radiators, not fixing damaged walls, putting floorboards on broken floor, etc). Because I lived a good 5 hours away from the property, they thought the deal would be concluded with only pictures of the work and I would not visit the property to see the refurbishment works. It’s only when I visited the property myself that I could see where all these corners had been cut. I had to push hard for basic things to be done and had to write to the company director.
These are the issues I had with Readylet whilst they were managing my property. There was consistent shortfall in the rental paid by the tenant (always paid but on the tenants terms). After a year and a half of this happening, I decided to visit my property to see what was going on. During my visit, I noticed the tenant had a dog in the property and smoked (strong smell throughout the house). There was also mould everywhere because the heating wasn’t being turned on and windows weren’t being opened. Readylet did not disclose any of this until I myself witnessed it during the visit. This shows there were no inspection visits being undertaken or if they were, information was being withheld from the landlord (I was not made aware of these things prior to the tenants moving in and nor where these agreed in the tenancy agreement).
There were excessive charges put on by Readylet without much explanation. An example of this is being charged £210 for “cooker electrical call out”. When I challenged this and asked for more details, they hid behind GDPR and said they could not disclose the invoice of their contractor. They could not even tell me what was wrong with the cooker that would require such an expensive fix. To be charged this extortionate amount in Ferryhill for a property that was supposedly refurbished only a few months prior seems very suspect.
When the tenants left the property, it was left in a terrible state with damage and rubbish everywhere (see pictures). Readylet had allowed the tenant to leave the property in such a state without even taking a deposit. When I asked why they didn’t take a deposit, they simply said “we do not take a deposit”. What kind of managing agent doesn’t take a deposit and allows a tenant to leave the property in such a state. When I showed Readylet the damage and rubbish left by the tenant, they simply brushed it off as general wear and tear and refused to help with clearing of the rubbish. Only one set of house key was returned and the remote for the garage door was also not returned.
I have now had to spend over £5k in getting my property refurbished and getting the rubbish removed (after only 18 months of it getting refurbished by Readylet). Readylet washed their hands of any responsibility for these damages and the way they managed my property and the tenant. I would strongly urge people to stay away from this company and look elsewhere if they wish to invest. Besides, their prices have gone up so much and the yield offered has gone down substantially. It really is not worth investing even without these issues due to constant unexpected costs and low rental income.

Kim, Gill & Keith are absolutely fantastic! this was our first property investment and they have helped us with every step.

It's been such a pleasure speaking with all of the team and we look forward to working with you for years to come.

My experience with ReadyLet has been thoroughly amazing. Their remarkable strides in enhancing customer service haven't gone unnoticed, setting a new standard in the industry. The team is not only approachable but also consistently responsive and dedicated, ensuring a seamless process. Be it via chat, phone, or email, they are always ready to address my queries with utmost transparency.
When it comes to investments, ReadyLet truly sets itself apart. Their properties provide a profitable cash flow that is rarely paralleled in the industry.
Summarizing, if you're on the hunt for lucrative investment properties and a top-tier management company, ReadyLet is your best bet. Their outstanding client-centric approach is commendable. Kudos to the ReadyLet team!

I would happily recommend Ready Let. They are swift, efficient and easy to deal with. The entire process from looking for properties via completion to finding a tenant has been straightforward and well managed. I have found Gill and the team to be pleasant and personable, they took time and care leading me through the process.

The team at ReadyLet are fantastic and have years of expertise, which really shows.

Very friendly and knowledgeable staff. Made me feel very comfortable and answered every single question I had. They couldn't have been more helpful. Would absolutely recommend.

I purchased 5 houses from ReadyLet just over 2 years ago when I came into a sum of money. I was living in Australia at the time & needed somewhere safe & secure to invest my money & to earn some additional income whilst I was abroad. Now that I have returned to the U.K. I have decided to invest in property much closer to my home in Hertfordshire & that is the main reason why I am now selling my portfolio.
I have always found the folks at ReadyLet to be extremely helpful & genuine people who genuinely care about their landlords & tenants. Whenever any repairs or maintenance have been required on my properties they have arranged this promptly & without me having to lift a finger.
Sooo, if you are looking for an excellent, hassle free way to invest your money I can strongly recommend that you purchase 1 or more properties from ReadyLet, sit back & relax.

The ReadyLet team are great to deal with: they know their stuff, they communicate quickly and clearly, when issues arise they sort them promptly and effectively, and they do what they say they'll do. From my experience with them they're entirely trustworthy, and I'm happy to be one of their clients.

Property was of a great standard and received great communication throughout, would recommend to anyone!

Thank you so much for all your help.

I gave this company a 5 star review from previous dealings 2 years ago. I decided to return to them and have purchased a property from Readylet last month. Everything went through very smoothly working with Kim and Gill as the main contacts. We are in the process of setting up a tenant as I write and look forward to a steady income. I fully recommend this company to purchase a property from my experience.

Poor quality housing. Definitely not worth the investment nor the hassle.

I bought a property over a year ago as a "refurbished" and to "Durham County standards". The tenant contacted me directly saying that there were a host of unresolved maintenance issues that she had complained about. These were there apparently prior to my purchase. The tenant complained to the council after, and below are the findings as reported from the council:
Damp and mould throughout the property
Missing interior door
Multiple defective sockets
Defective / missing floorboards in the living room
Build up of vegetation in the guttering
No kitchen kickboards
Missing external gas meter cover

These issues were all reported to Readylet rental company Readytorent within the first 6 month warranty period, by the tenant. No repairs were carried out by Readytorent. The repairs have since cost me £2,500 of which Readylet was given an opportunity to reimburse me but have not done so. I will now pursue this further with the PRS.

The greatest disappointment is that I recommended them to other friends who are also having issues with them.

In response to the above message - Readylet have contacted me yesterday - we went through the reported issues and we have agreed a fair and amicable resolution