I asked many questions before placing an order for an SC project exuast can for my Superduke and the guys were brilliant. Although the exhaust can took approx 10 weeks to arrive against an esti... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Can't trust this company anymore...... ordered a fairing holder in February, still nothing & it's October. Said I'd receive a full refund over 10 working days ago, still nothing & now there ignori... Näytä lisää
Usually deal with Leon and my queries are answered & orders processed quickly. Even once orders are placed I receive updates on lead times on parts and progress updates, it's typically parts from... Näytä lisää
Yritys on vastannut
With an extensively wide range of aftermarket goodies available at Reactive Parts it's inevitable that you'll be buying from them. Reactive Parts is my first choice now for all kinds of motorsport stu... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Reactive Parts
Yrityksen kirjoittama
As the UK's leading online retailer in the motorsport industry, Reactive Parts offer more than 60,000 products online to bring you the best in motorcycle performance parts. From rearsets to chain adjusters, tyre warmers to paddock stands - we have it all.
With top brands like Brembo, LighTech, CRC Fairings, K-Tech, Arrow Exhausts and Bonamici, you can be sure to get the best quality parts for your bike.
You can call or email us about our product ranges, including fitment and set-up advise, warranty support and returns. We race bikes here, so we have a wealth of technical know how to pass on!
We offer a fast Global delivery service meaning wherever you are in the World, we will take care of your needs.
Yhteystiedot
Unit 13 Anglo Business Park Asheridge Road Chesham Buckinghamshire HP5 2QA UK, HP3 9HD, Buckinghamshire, Yhdistynyt kuningaskunta
- 0203 603 0125
- info@reactiveparts.com
- reactiveparts.com
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956 arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fantastic Customer Service from Jack and the Team.
Fantastic Customer Service from Jack.
We had a chat over the phone in order to establish my needs and his recommendations etc.
I will promote Reactive Parts business whenever and wherever I can.
I will certainly be using them again.
6. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Alan
Thank you for leaving us your positive feedback. We are really pleased that you are happy with the service you received when you enquired with us. We are really happy to have been able to get you sorted and it is a pleasure to know you will be back again. We hope you enjoy your new parts and we look forward to doing business with you again :D
From Jack and the Team at Reactive Parts
Brilliant customer service from Leon
Brilliant customer service from Leon. I was concerned about receiving an item in time for a Christmas and Leon was great in responding quickly and looking for a suitable alternative that would arrive in time for Christmas. Thank you very much and I am sure a very happy husband when he opens his Christmas present!
5. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Madeline
Thank you for leaving us your positive review. We are really pleased that we were able to get you sorted with your parts before Christmas. We do everything we can to make sure that our customers are satisfied with their experience with us, so if there's anything we can do to speed up the delivery of your parts we will be in touch and we are really pleased you found this helpful
From Leon and the Team at Reactive Parts
Excellent customer service
Excellent customer service, would definitely order from here again.
I ordered a replacement clamp for my Ohlins steering damper, received a phone call from Jack 20 minutes later telling me that they are unable to order it in as it is now discontinued by CNC Racing.
I was offered alternative colours or an alternative but similar part (which I decide to take) and my order was updated within the hour
3. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Adam
Thank you for leaving us your positive feedback. We are really pleased that we were able to get you sorted quickly when you placed your order with us. We are sorry that your part was discontinued but glad that you're happy with the speed at which we responded to this issue. We are glad that the alternative we offered you was suitable and that you're satisfied with the selection. It was a pleasure assisting you and we look forward to having you back again
From Jack and the Team at Reactive Parts
Many thanks to Leon for his quick and…
Many thanks to Leon for his quick and precise response as well as his kindness.
Rémi.
4. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi there
Thank you for leaving us your positive feedback. We are really glad to hear that you are happy with the service we provided when you enquired with us. It was a pleasure to assist you in getting your query sorted and we hope you will consider us again in the future when you need more parts
Thank you again :D
From Leon and the Team at Reactive Parts
Great customer service , Quality & Price
Thank you for great customer service , quality parts and fast shipping at a fair price.
5. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Andrew
Thank you for leaving us your positive feedback. We are really pleased that we've impressed you with our service and the quality of parts we offer. We pride ourselves on supplying only the best parts on the market and we are glad you are happy with the quality and price of our parts. It was a pleasure doing business with you and we hope to have you back again
From the Team at Reactive Parts
Leon at Reactive Parts killed it as always!
Great service and good communication!
Super quick order updates and just overall 10/10.
Thanks to Leon and Reactive Parts!
1. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Cato
Thank you for leaving us your positive feedback. We are really pleased that you're happy with the service and comms our team had with you when you purchased from us. When products ordered are not available on the shelf for immediate dispatch we make it our priority to ensure you are kept up to date as your order progresses. It's great to know that you're happy with the level of service we provided and hope you'll be back again :)
From Leon and the Team at Reactive Parts
Great customer service
I have used these guys a number of times and have always had top notch service. Leon has been dealing with supplier delay issues for me and has always kept me fully informed and up to date with the current situation. Him and the rest of the team are great and I’d highly recommend these guys.
1. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Rick
Thank you for leaving us this positive review. It is always a pleasure to assist you and we're glad that you found the communication we had with you useful when updating you on the whereabouts of your order. We are thrilled to have your recommendation and we appreciate your kind words about our service
Thank you again and we look forward to having you back again soon
From Leon and the Team at Reactive Parts
Was dealing with Leon my rear sets…
Was dealing with Leon my rear sets where coming straight from the manufacture and was kept updated really good service will be using again.
1. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Tyson
Thank you for leaving us your positive feedback. We are really pleased to hear that you're happy with the service we provided. As our customer you are our number one priority and it's really good to hear you're satisfied with the experience you had when you purchased from us. It was a pleasure to assist you and we hope to have you back again soon
From Leon and the Team at Reactive Parts
Quick and efficient service
Quick and efficient service, product delivered as described the following day.
30. marraskuuta 2023
Vastaus yritykseltä Reactive Parts
Hi Stephen
Thank you for leaving us this positive feedback. We are really happy to hear you're happy with our service and the product you received. We pride ourselves on our speedy service and delivery for all in-stock parts and we are glad you are impressed with the service we provided. We hope you enjoy your new parts and if there's anything else you need give us a shout
From the Team at Reactive Parts
Ordered some pads that took a little…
Ordered some pads that took a little longer than expected to receive, but Leon was responsive and kept me updated with regular emails etc. Appreciate the service, clarity and honesty.
1. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Carl
Thank you for leaving your positive feedback. We are thrilled to know that you found our service helpful when you enquired with us. Customer service is something we pride ourselves in so we are thrilled to know you are satisfied with your experience while communicating with us. We hope to have you back again soon, it would be our pleasure
From the Team at Reactive Parts
Always ready to help with any…
Always ready to help with any queries/issues, whether to do with item availability or warranty.
Shout out to Leon and Jack who have been prompt in responding to emails. Excellent customer service from these guys.
I would recommend Reactive parts
27. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Ziad
Thank you for your positive review. We are thrilled to hear you are happy with the service we provided when you enquired with us. It was a pleasure to assist you and we hope to have you back again soon. Thank you also for your recommendation, it is appreciated
From Jack, Leon and the Team at Reactive Parts
Amazing service from Leon
Amazing service from Leon, dealt with my query, which I sent in late in the day, in rapid time and got the levers sent out to me the next day. Would highly recommend, good prices for high quality items. Will definitely use again for my next purchase.
27. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Steven
Thank you for leaving us your positive feedback. We are thrilled that you're happy with the speed of service we provided when you shopped with us. We are proud to have your recommendation and pleased that you are happy with the level of the quality of the parts. We are thrilled to hear you'll be back and we look forward to seeing you again son
From the Team at Reactive Parts
GREAT SERVICE
Great service from Emma .. nothing was a problem when resolving a issue which we managed to get sorted out.. many thanks.
27. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Mr King
Thank you for leaving us your positive review. We pride ourselves on putting our customers first, especially when there's an issue and will do everything we can to get you sorted. We are thrilled to hear you are happy with the service you received from us when you needed help with resolving an issue. It was a pleasure assisting you and working together on this and it's lovely to have your kind words about our service. We hope to have you back :)
From Emma and the Team at Reactive Parts
Leon always a pleasure to deal with
Leon always a pleasure to deal with, happy to help and nothing is to much trouble ,
Highly recommend
27. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Kiron
Thank you for leaving us your positive feedback. We are really pleased that you're happy with the service we provided you and that we were able to assist you with everything you needed. We hope you enjoy your new parts and hope to have you back again soon
From Leon and the Team at Reactive Parts
Great customer service …
I asked many questions before placing an order for an SC project exuast can for my Superduke and the guys were brilliant.
Although the exhaust can took approx 10 weeks to arrive against an estimated 3-5 week timeline, I was kept updated throughout and its autumn / winter anyhow 😉
The team are perfectly helpful and respond to questions promptly and I would buy again from here
Oh.. the exhaust can was perfectly packed and is brilliant, thanks all 👍👍
20. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Andrew
Thank you for leaving us your positive feedback. We are really happy to hear that you are impressed with the service we provided prior to placing your order. Thanks for being understanding of the extension in the manufacture of your exhaust. As they are all made by hand, any imperfections means that the exhaust wont leave the manufacturing facility. SC Project only let the very best quality parts go out to customers and therefore you've received a really premium product. We hope you enjoy using this :D
Thank you again!
From the Team at Reactive Parts
Very good and quick service
Very good and quick service
Good communication
Would defenitly buy again
27. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Mark
Thank you for leaving us your positive feedback. We are thrilled you are happy with our service and that you'll buy from us again. We pride ourselves on communicating with our customers through every stage of their purchase and we are glad that you're happy with this. We look forward to having you back again soon
From the Team at Reactive Parts
Great service from reactive parts
Great service from reactive parts, always deal with Emma over email and everything is always arranged and ordered with no issues at all. Would recommend to everyone.
24. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Jonathan
Thank you for leaving us your positive feedback. Your satisfaction is our ultimate priority so it's great to hear that you're happy with the service we provide when enquiring with us. It's always a pleasure assisting you and we look forward to having you back again. Thanks for your recommendation, we pride ourselves as the UK's leading performance parts supplier and glad you're consistently impressed with how we do things on this end. Thank you again :)
From Emma and the Team at Reactive Parts
Leon at Reactive Parts
Leon at Reactive Parts couldn’t have been more helpful. He understood exactly what I needed and was able to get it for me at a good price.
Will definitely be a return customer here.
Very pleased
24. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi A J
Thank you for leaving us this positive feedback. We are really glad to hear you're pleased with the service we provided when you enquired with us. We pride ourselves in unbeatable prices and the ability to source most parts for our customers, so we're really thrilled we've been able to help you out and it's brilliant to hear you'll be a returning customer. We look forward to seeing you again :)
Hope you enjoy your new parts in the meantime!
From Leon and the Team at Reactive Parts
Top-class service
Great service and knowledge with parts well explained and care taken in making sure I had the right parts for my bike — never trying to up-sell or steer me towards anything I don't need.
24. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hey Rob
Thank you for leaving us your positive review. We are really pleased that you're happy with the service you received when you ordered with us. It is always a pleasure doing business with you and it's great to hear you feel we do business honestly, recommending only what is in your best interest :) we hope you enjoy your new parts and hope to have you back again soon!
From the Team at Reactive Parts
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