Ordered a crc faring piece at the start of the year. Was told there would be production delays. The company did send me mail routinly updating me on further delays. After some months i canceled the... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Avoid this company. I ordered an SC-Project Twin GP exhaust on 18th May and was told roughly four weeks for delivery. What followed was a masterclass in poor communication from a business that open... Näytä lisää
I asked many questions before placing an order for an SC project exuast can for my Superduke and the guys were brilliant. Although the exhaust can took approx 10 weeks to arrive against an esti... Näytä lisää
Yritys on vastannut
Usually deal with Leon and my queries are answered & orders processed quickly. Even once orders are placed I receive updates on lead times on parts and progress updates, it's typically parts from... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Reactive Parts
Yrityksen kirjoittama
As the UK's leading online retailer in the motorsport industry, Reactive Parts offer more than 60,000 products online to bring you the best in motorcycle performance parts. From rearsets to chain adjusters, tyre warmers to paddock stands - we have it all.
With top brands like Brembo, LighTech, CRC Fairings, K-Tech, Arrow Exhausts and Bonamici, you can be sure to get the best quality parts for your bike.
You can call or email us about our product ranges, including fitment and set-up advise, warranty support and returns. We race bikes here, so we have a wealth of technical know how to pass on!
We offer a fast Global delivery service meaning wherever you are in the World, we will take care of your needs.
Yhteystiedot
Unit 13 Anglo Business Park Asheridge Road Chesham Buckinghamshire HP5 2QA UK, HP3 9HD, Buckinghamshire, Yhdistynyt kuningaskunta
- 0203 603 0125
- info@reactiveparts.com
- reactiveparts.com
3,8
Hyvä
958 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good old fashioned customer service
Good range of products and quick delivery. Nice people, friendly on the phone. Customer service team always happy to help even with the smallest things; Jack sourced a lost bolt for me from Bonamici. Will be back :)
19. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Batsi
Thank you for leaving us your positive review. We are really glad you are happy with the range of products we offer and the service we provided you when you enquired with us. We pride ourselves on being able to get hold of pretty much anything, so happy we could get you sorted with a spare bolt. We are looking forward to having you back!
From Jack and the Team at Reactive Parts
Customer Service Interaction
Leon has been great and very accommodating with my order, even assisting with a late addition from my side on the original order. Queries were promptly responded to and its a nice change to not get a generic email but an actual "contact person"
Overall the experience is very good, I liked the site layout where parts are grouped for your bike model, makes it easy to find exactly what you need.
19. lokakuuta 2023
Oma-aloitteinen arvostelu
Outstanding service
Superb service, fast delivery. Parts of excellent quality. Any issues regardless of how minor they are sorted out to your satisfaction. Special thanks to Leon who assisted me with my purchases and resolved any issues with total professionalism.
18. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Duane
Thank you for leaving us your positive feedback. We are thrilled that you are happy with the service we provided and that you're satisfied with the solutions we offered. It was a pleasure to assist you with your queries and we hope you enjoy your new parts! We look forward to having you again soon
From Leon and the Team at Reactive Parts
Very impressed
Had an issue with the tool I ordered being out of stock but leon got onto it and sorted delivery at the 1st opportunity. I'll definitely be using these guys again. Very impressed.
18. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Dean
Thank you for leaving us this positive feedback. We are thrilled that you are happy with the service you received when you purchased with us. We pride ourselves on the customer service we provide and we're glad that you will use us again. We look forward to having you back again soon!
From Leon and the Team at Reactive Parts
Superb service and support from both…
Superb service and support from both Leon and Jack.
Nothing is too much trouble and delivery and pricing spot on!
Thank you guys
17. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi John
Thank you for leaving us your positive feedback. It's great to hear you're happy with the service you received from our team and that we were able to assist you with what you needed. We hope that you will use us again in the future when we need more parts. It would be a pleasure to have you back
From Leon, Jack and the Team at Reactive Parts
Leon was spot on
Leon was spot on. I had a bit of trouble with one part to complete my build and Leon has saved the day and provided a perfect solution for me.
17. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Nathan
Thank you for leaving us your positive feedback. We are thrilled that you are happy with the products and service we provided. It's a pleasure assisting you and glad to have been able to get you sorted. We hope you enjoy your new parts!
From Leon and the Team at Reactive Parts
Outstanding Customer Service.
Even when issues are beyond their control the customer service and support is exemplary. A big thank you to Leon for all his help.
16. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Jo
Thank you for leaving us this positive feedback. We are really pleased to hear we've impressed you with the service we provided despite not being able to control certain things. It was a pleasure to assist you with your enquiry and we hope to do business with you again soon
From Leon and the Team at Reactive Parts
GREAT EXPERIENCE
Very helpful experience, Leon helped me out to solve my problem is really few seconds. Super customer service
16. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Stefano
Thank you for leaving us this positive feedback. We are thrilled to hear we were able to assist you with your issues quickly and that you found our customer service helpful. It was a pleasure to get you sorted with a solution. Thank you again and hope to have you back again soon
From Leon and the Team at Reactive Parts
Vastaus yritykseltä Reactive Parts
Hi Robert
Thank you for leaving us your positive feedback. We are really pleased that you're happy with the service and speed of our delivery (when parts are in stock!). Our website shows live stock levels so if it's ever out of stock please message us to find out how long the expected lead time is
Thanks for your business and we look forward to having you back :)
From the Team at Reactive Parts
Great service
Great service! Answered all of my questions quickly.
12. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi there
Thank you for leaving us your positive feedback. We are really pleased that you are impressed with the service we provided. We hope you enjoy your new parts and hope you will consider using us again in the future
From the Team at Reactive Parts
Great Service from Reactive
Dealt with Leon @ reactiveparts in an attempt to source spare parts for rearsets. Leon could not have been more helpful, he was extremely patient with me as I was admittedly swapping and changing what I needed after Leon had prepared the quotes. A great service, prompt, courteous and with the help of Leon & reactive, I will be back on track in no time. Highly recommended, will be returning when I next need parts for my bike..
11. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi there
Thank you for leaving us your positive feedback. We are thrilled you are impressed with our service and the way we dealt with your enquiry. Thank you for your kind words, we are really pleased to be able to get you sorted and that the exchange was pleasant for you :) it's really good to hear you'll be returning when you need more parts and we are looking forward to assisting you again
Thank you again :D
From Leon and the Team at Reactive Parts
Very good contact with the customer…
Very good contact with the customer experience.
I was to fast to place an order and would add something and Léon responded me in 5min.
Very good experience
10. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Dylan
Thank you for leaving us your positive feedback. We are thrilled that you are happy with the experience we provided when you enquired with us. We pride ourselves on our speedy customer service so it's great to hear we impressed you with this. Thank you for your custom and hope to have you back again
From Leon and the Team at Reactive Parts
Christina is always super helpful with…
Christina is always super helpful with the best customer service and knowledge. Would highly recommend Reactive parts. Thank you for all your help! 😉
9. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Jason
Thank you for leaving us this positive feedback. Brilliant to hear that you're pleased with the service we provide you each time you purchase with us. It's brilliant to know you would recommend us. As always, it's a pleasure doing business with you and we look forward to hearing from you again very soon
From Christina and the Team at Reactive Parts
Excellent Customer Service
Jack was very helpful and even though we had a slight hiccup they responded quickly and efficiently
4. lokakuuta 2023
Vastaus yritykseltä Reactive Parts
Hi Mike
Thank you for your positive feedback. We are really pleased that you are happy with the service we provided and that we were able to assist you with the hiccup in your order. It was a pleasure to assist you and we hope you will use us again in the future. It would be great to have you back
From Jack and the Team at Reactive Parts
Every time I asked a question they was…
Every time I asked a question they was quick to answer
4. lokakuuta 2023
Vastaus yritykseltä Reactive Parts
Hi Garry
Thank you for leaving us this positive feedback. We do our best to reply to all customer enquiries as quickly as possible and are pleased you are happy with the speed which we responded to you
Thank you for doing business with us, we hope to have you back again soon :)
From the Team at Reactive Parts
Delivered in good time
3. lokakuuta 2023
Vastaus yritykseltä Reactive Parts
Hi Warren
Thank you for leaving us your positive feedback. Great to hear your order arrived with you in good time and you've awarded us 5* for the service we provided. We hope you will consider us again when you need more parts and enjoy your new parts in the meantime :D
From the Team at Reactive Parts
Excellent service highly recommended
2. lokakuuta 2023
Vastaus yritykseltä Reactive Parts
Hi John
Thank you for leaving us your positive review. We are really pleased to have you recommend us and are really happy to hear we impressed you with our service. It was a pleasure to assist you and look forward to having you back again soon
From the Team at Reactive Parts
best customer service thank you
2. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Sait
Thank you for leaving us your positive feedback. We are really glad to hear you are happy with the service we provided you and hope you will consider using us again when you need more parts. In the meantime we hope you enjoy your order!
From the Team at Reactive Parts
Great service and as already said fast…
Great service and as already said fast response from Leon.
Recommended
29. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Ashley
Thank you for leaving us this positive review. We are really glad to hear you recommend us and happy you're impressed with the speed and responsiveness of our service. It was a pleasure doing business with you and we hope to have you back again soon
From Leon and the Team at Reactive Parts
Outstanding Customer Service
Emma went way above and beyond to help get my purchase out to me in time for a European trip. She is absolutely a credit to Reactive Parts and the reason I’ll be trusting you again with my future purchases. Thanks Emma 👏🏻👏🏻
Peter Rowe
28. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Reactive Parts
Hi Peter
Thank you for leaving us your positive feedback. We pride ourselves on doing everything we can to help when parts are needed urgently and we are really glad we were able to pull some strings to get your order to you in time for your trip. It was a pleasure doing business with you and happy to hear you'll be purchasing with us in the future. We look forward to having you back
Thank you again :)
From Emma and the Team at Reactive Parts
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