I placed an order on the 15th of April 2025, and have still not received my order I have emailed four times, WhatsApp twice and tried to call them on the number provided however this does not... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
The recently sent a email to say my subscription was cancelled which I did not activate. I then resubscribe and never receive my order. No response via phone, whatsapp, insta, email. Bank charge back... Näytä lisää
We love Rawgeous, great quality complete raw dog food. No worrying about what essential nutrients we are missing in our dog’s diet, because it’s nutritiously balanced. Further more, customer service... Näytä lisää
Yritys on vastannut
I absolutely love this raw food but the availability has continued to be a problem for a year or so. I tried to persevere as a long standing customer but it continued to be an issue with no discounts... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä The Rawgeous Pet Food Company
Yrityksen kirjoittama
Highest quality, safest, tastiest raw dog food, delivered frozen straight to your door. Every Rawgeous bite is Traceable, Tested and Trusted.
Why Rawgeous:
Rawgeous sources the highest quality human-grade ingredients from the butcher to give all dogs the ultimate, complete and balanced nutritional meals that they deserve. We are also hot on testing, becoming the very first in Europe to test every single batch for nasties such as salmonella. Finally, we want to do our bit for the environment, so we only ever use sustainable packaging that's 100% recyclable and biodegradable.
About Us:
We are a family, not a manufactured brand. We are Eoin and Lorraine; a nephew and an aunt who have spent years telling everybody we know about the amazing raw pet food we feed our dogs at home, until one day we realised that we had a best kept family secret recipe right under our noses that was too good not to share. So we decided to roll up our sleeves and, with the support of Eoin’s dad John (and brother to Lorraine), we figured out how we could deliver our family’s Rawgeous pet food meals directly to your door, (because we are forward like that). We are passionate about our Rawgeous pet food because we have seen how it has transformed the health of our own rescue dogs, how it has literally saved our animals lives and now we want to share that love with you. And if that sounds bold, we should tell you that we’re not new to this.
Why Rawgeous:
Rawgeous sources the highest quality human-grade ingredients from the butcher to give all dogs the ultimate, complete and balanced nutritional meals that they deserve. We are also hot on testing, becoming the very first in Europe to test every single batch for nasties such as salmonella. Finally, we want to do our bit for the environment, so we only ever use sustainable packaging that's 100% recyclable and biodegradable.
About Us:
We are a family, not a manufactured brand. We are Eoin and Lorraine; a nephew and an aunt who have spent years telling everybody we know about the amazing raw pet food we feed our dogs at home, until one day we realised that we had a best kept family secret recipe right under our noses that was too good not to share. So we decided to roll up our sleeves and, with the support of Eoin’s dad John (and brother to Lorraine), we figured out how we could deliver our family’s Rawgeous pet food meals directly to your door, (because we are forward like that). We are passionate about our Rawgeous pet food because we have seen how it has transformed the health of our own rescue dogs, how it has literally saved our animals lives and now we want to share that love with you. And if that sounds bold, we should tell you that we’re not new to this.
Yhteystiedot
The Clubhouse Stockley Park, UB111AQ, Uxbridge, Yhdistynyt kuningaskunta
- 07376 564623
- woof@rawgeouspetfood.com
- rawgeouspetfood.com
3,0
Keskitasoinen
301 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent customer service.
Excellent customer service.
This is the only food my dog will eat ( he is so fussy) always packaged and still frozen when it arrives.
5. heinäkuuta 2022
Vastaus yritykseltä The Rawgeous Pet Food Company
Thank you Gail, we are so delighted your dog loves Rawgeous. Happy dog Happy mamma !!
The team at Rawgeous are the nicest…
The team at Rawgeous are the nicest most helpful people.
Great product, great value too.
27. kesäkuuta 2022
Vastaus yritykseltä The Rawgeous Pet Food Company
Hi Susan, thank you for such a great review. We really appreciate it. Lorraine & Eoin
Order and delivery was smooth
Order and delivery was smooth. Arrived the day after I ordered, still frozen on a hot day. Contact when I had a query was quick and afficent. My cockapoo absolutely loves it!!! Swapped from another well known raw brand and its was the right decision. Quality of the the meat is great with no fillers!!
22. kesäkuuta 2022
Vastaus yritykseltä The Rawgeous Pet Food Company
Hi Hayley, thank you for such a great review. We really appreciate it. Lorraine & Eoin
Great food that gives me peace of mind…
Great food that gives me peace of mind that my dog is getting the right balance of nutrients without me having to think about it :) my border collie also absolutely loves this food hasn’t left anything in her bowl once since she’s been in this food
16. kesäkuuta 2022
Vastaus yritykseltä The Rawgeous Pet Food Company
Hi Rachel, thank you for such a great review. We really appreciate it. Lorraine & Eoin
Good quality food my pup loves
Seems like very good quality food so far, my pup has loved all 4 flavours he’s tried. Nice bright meat colours and can see individual veg pieces, good balance of wetness not too dry or sloppy. Paper boxes soon get soggy and soak up some of the moisture, but I’d rather that than plastic.
30. toukokuuta 2022
Vastaus yritykseltä The Rawgeous Pet Food Company
Thank you Claire for taking the time to review Rawgeous. We really appreciate it. We are delighted your pup loves it and we are doing our best for the environment. many thanks, Lorraine & Eoin
Our dogs absolutely love your food
Our dogs absolutely love your food. Thank you so much! Fast delivery, amazing customer service and the food is perfect.
We have always wanted to go raw and when we saw your raw food, reviews, pictures, prices and spoke to you all we knew it was the best for our pups.
Thank you so much for making our doggos so happy! 😍🥩🤍
26. toukokuuta 2022
Vastaus yritykseltä The Rawgeous Pet Food Company
Hi Mollie, thank you so much for taking the time to review Rawgeous. We are thrilled to hear the doggos are so happy. Lorraine & Eoin
Best raw dog food we have tried
Best raw dog food we have tried, our lab loves the different flavours.
Great packaging, card not plastic but does not leak when defrosted.
Quick delivery, well packaged, still all properly frozen.
Recommended.
24. toukokuuta 2022
Vastaus yritykseltä The Rawgeous Pet Food Company
Hi James, thank you for such a great review. we are delighted that your Lab loves Rawgeous. Lorraine & Eoin
Vastaus yritykseltä The Rawgeous Pet Food Company
Thank you Dee for taking the time to give us such a great review. We really appreciate it. Lorraine & Eoin
Service was excellent
Service was excellent - speedy, efficient and Eown was a great help in recommending correct portion size for my puppy
17. toukokuuta 2022
Vastaus yritykseltä The Rawgeous Pet Food Company
Hi Lesley, Thank you for your lovely review it is much appreciated. Eoin and Lorraine
Great find via Google, fab product and a lovely company
I found Rawgeous via an internet search when I got my puppy who had been fed raw from 3 weeks old. The concept was all quite new to me being a first time dog owner and I found their website really informative and helpful. I signed up to a fortnightly delivery of food which my pup loves. If I have needed to make changes to my box or delivery date, it is very simple and all contact with Eoin at the company has been super friendly and extremely prompt. I am so glad I found this great, reliable food supplier for my pup. It makes me really happy to know that she is getting everything she needs delivered straight to my door. I would recommend Rawgeous to all dog owners!
2. toukokuuta 2022
Vastaus yritykseltä The Rawgeous Pet Food Company
Hi Ella, Thank you for your lovely review it is much appreciated. Eoin and Lorraine
Great food and fantastic customer…
Great food and fantastic customer service! My pooch gets very excited when she’s us dishing this up for her - thanks Rawgeous!
27. huhtikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Rawgeous Pet Food Company
Hi Chloe, Thank you for your lovely review it is much appreciated. Eoin and Lorraine
Quality is great
Quality is great, service is excellent, website is easy to use, free delivery, and an ethos that hits home.
Thank you
19. huhtikuuta 2022
Vastaus yritykseltä The Rawgeous Pet Food Company
Hi Ryan, Thank you for your lovely review it is much appreciated. Eoin and Lorraine
Super high quality meat
Super high quality meat. I’m vegan, otherwise I’d eat it too! And great customer service. Thank you
18. huhtikuuta 2022
Vastaus yritykseltä The Rawgeous Pet Food Company
Hi Alex, Thank you for your lovely review it is much appreciated. Eoin and Lorraine
14+ months of Rawgeous and we love it
We have been using Rawgeous for over 14 months now and can’t recommend them enough. The food is of great quality and the service is always seamless.
14. huhtikuuta 2022
Vastaus yritykseltä The Rawgeous Pet Food Company
Hi Sarah, Thank you for your lovely review it is much appreciated. Eoin and Lorraine
Great company with good ethics and a…
Great company with good ethics and a plastic free product, my dog loves this food and he is so heathly from eating it, if iv ever had to contact the company they have been so helpful and friendly.
13. huhtikuuta 2022
Vastaus yritykseltä The Rawgeous Pet Food Company
Hi Carla, thank you very much for your lovely review. Chuffed to hear everything is going well. Eoin.
The dog lost interest very quickly
The food gets stuck so you loose a bit to the cardboard or it ends up in food. Dog ate at first and then went off it
12. huhtikuuta 2022
Vastaus yritykseltä The Rawgeous Pet Food Company
Hi Leah,
Thank you for your review. Very sorry to hear that your dog has gone off the food, we would love to help with some tips and tricks to get them eating again (such as gently cooking the food).
In terms of the boxes, we are always striving to improve and as a result we are constantly testing new products. We have been quite pleased with the feedback so far however thank you for bringing this to our attention. We will have a look into this and do our best to ensure that this issue does not persist.
What can I say
What can I say, my dog Hugo is loving his Rawgeous meals. Fine dining for dogs at its best! It’s so good to know that Hugo is having a healthy, wholesome diet. Great service and lovely people xxx
11. huhtikuuta 2022
Vastaus yritykseltä The Rawgeous Pet Food Company
Hi Lyndsey, Thank you for your lovely review. great to hear that Hugo is thriving! Eoin and Lorraine
Food is great and my dog loves it which…
Food is great and my dog loves it which is the main thing!
Only negative would be that I do wish the packaging was a bit better. We can't recycle these (our local councils rules) so we have to bin them anyways and end up having to wrap each box in cling film and store inside a tupperware box as it goes off a lot quicker just left in the fridge as is. We only have a small dog so each box lasts us the full 4 days it can be kept in the fridge for but if left for more than 2 days without any of the extra wrapping it tends to get a bit wiffy. I know plastic is frowned upon but at least I could rinse that out and recycle and I wouldn't have to wrap up the boxes constantly.
Anyways, that's my only criticism. Otherwise my dog is so much better health wise since changing to this food, his coat is glowing and the improvement we have seen in ear troubles is amazing. Highly recommend.
28. maaliskuuta 2022
Vastaus yritykseltä The Rawgeous Pet Food Company
Hi Lucy, thank you for your review. Really happy to hear that he is doing well on the food.
I appreciate the feedback regarding the boxes also, we are always striving to improve on all fronts and we are always trying new boxes. We hope to find a solution to this very soon.
Eoin and the Rawgeous Team.
My fussy little pooch absolutely adores…
My fussy little pooch absolutely adores this food and I know he is getting a lot of nutrients included in it! No more stressful meal times!
21. maaliskuuta 2022
Vastaus yritykseltä The Rawgeous Pet Food Company
Hi Sarah, Thank you for your lovely review it is much appreciated. Eoin and Lorraine
Rawgeous care
This company really cares about your dog, nothing is too much trouble and they are as invested as I am in my dogs health and wellbeing THANK YOU
17. maaliskuuta 2022
Vastaus yritykseltä The Rawgeous Pet Food Company
Hi Julie, Thank you for your lovely review it is much appreciated. Eoin and Lorraine
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