I absolutely love all the RJ jewellery and have ordered many pieces since I discovered them 6 months ago. However all my gold pieces are showing wear and tear already and the gold vermeil is wearing o... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I absolutely love all the RJ jewellery and have ordered many pieces since I discovered them 6 months ago. However all my gold pieces are showing wear and tear already and the gold vermeil is wearing o... Näytä lisää
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My new bracelet was even more lovely than I had hoped and quickly made its way into my everyday stack. In fact, I haven’t taken it off since receipt. I love that the beautiful pieces from Raven James... Näytä lisää
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Love Raven James , so creative and great quality jewellery. So many lovely pieces that you can create your own design with. For example two bracelets can be linked together to create a necklace and ca... Näytä lisää
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I’ve ordered a couple pieces from Raven James over the past 2 years and love every piece. I get so many compliments on them and have a wish list which keeps growing with all the new beautiful release... Näytä lisää
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Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I now have 5 different pieces from Raven James. I live in them and already have my eye on what I'd like next. I have received them as birthday and Christmas presents. I've had so many compliments about them. Delivery is always quick, and the packaging is stunning. Also, I can be allergic to certain metals, but these are very comfortable to wear and don't break me out at all. Something a bit different and special.

Vastaus yritykseltä Ravenjames
Absolutely beautiful pieces of jewellery. I cannot wait for new releases. Customer services is also outstanding .

Vastaus yritykseltä Ravenjames
I have a few pieces from Raven James now, all great quality with a unique design and you always get good service.

Vastaus yritykseltä Ravenjames
I just love RJ! It’s so unique and with so much love. Delivery was super fast and it was packaged so well! I also adore the styles and quality.

Vastaus yritykseltä Ravenjames
Raven James is my new fave jewellery brand. Practical, stylish and fantastic quality. You can interchange the pendants, necklaces and style easily. Love it 🙌🏻

Vastaus yritykseltä Ravenjames
I am in love with all the Raven James pieces that I have bought! I've got several necklaces, pendant charms, earings, earing charms and a ring. I love the weight of the RJ necklaces, they don't irritate me and sit nicely with or without a pendant charm in place. I also love being able to fasten the necklaces in front using the large oval clasp. They layer really well and there are so many ways to wear each of the pieces with everything being interchangeable. I can't fault the quality of any of the pieces I have bought and I will be buying more in the future!

Vastaus yritykseltä Ravenjames
Love Raven James , so creative and great quality jewellery. So many lovely pieces that you can create your own design with. For example two bracelets can be linked together to create a necklace and can add one of their many pendant charms. Great customer service and fast delivery.

Vastaus yritykseltä Ravenjames
I’ve ordered a couple pieces from Raven James over the past 2 years and love every piece. I get so many compliments on them and have a wish list which keeps growing with all the new beautiful releases.
Everything arrives beautifully packaged and prefer the little bags to a boxes for the small items as it’s easier to store them with in my larger jewellery box.

Vastaus yritykseltä Ravenjames
I purchased from Raven James Jewellery when first opened, ordering immediately the Dawn necklace and Dusk bracelet in Gold. I was delighted when they arrived however within a wk I noticed the silver undermetal was starting to show through and by the 3rd week it was extremely noticeable. I contacted them and sent them the undeniable pictures of the breakdown of the gold. They did apologise and refund in full the purchased items once they received them back. Sadly I dont believe there is any way of uploading pictures here otherwise I would have. Reading the other reviews I can see not much has change from 29/12/2021, (sasly the calender wont go back to the correct date) even when I see new items that look beautiful the reviews here speak as my does, to avoid. Things dont seems to have got much better regarding quality. What a shame as the designs are beautiful, but substance seems to still fail.
Heres to hoping I read more consistent positive reviews so further purchases could be made. Thanks for those who are honest in their purchases, it means a lot for those who don't have money to throw about and wish to invest in forever pieces.

Vastaus yritykseltä Ravenjames
Lovely planner, such a shame it was really poorly packaged. Cover was dog eared and creased because the packaging was just a brown paper envelope.

Vastaus yritykseltä Ravenjames
I bought the Soleil necklace just over a year ago. Within a few weeks the 'enamel' sections had scratched and come away, and had a texture more like rubber than enamel. I assumed this was a fault so emailed them and they did replace it. I was extremely careful with the replacement, especially about getting it wet etc but within about 2 months it had done exactly the same. I've worn it very occasionally since and was finally spurred to write a review today when one of the links broke.
For context, I bought the necklace on sale but it's original RRP I believe was about £150.
The designs are beautiful, the quality is not.

Vastaus yritykseltä Ravenjames
I've purchased several pieces from Raven James always quick delivery and good quality.
I bought the wrong style of pendant, returned and replaced within a week, great customer service.

Vastaus yritykseltä Ravenjames
Bought the Etta bracelet, unpackaged it and two of the stones had fallen out. Contacted customer service who made it clear they didn’t want to know. Basically got advice for taking it to a jewellery shop for a repair at my own expense. Ended up doing a chargeback on my card and got the money back.

Vastaus yritykseltä Ravenjames
I will give credit where it’s due: the customer service was excellent and quickly accepted my refund without any issues. Unfortunately, that’s where the positives end.
I bought the Stella River necklace after seeing influencers wearing it – it looked stunning on them – and purchased earrings to match. But when it arrived, the quality was shockingly poor. The finish looked very yellow and cheap, almost tacky, and the overall piece felt nowhere near worth the high price tag. To make matters worse, I wasn’t able to change or exchange the earrings I had bought to go with it.
For the cost, this jewellery is massively overpriced and simply doesn’t live up to the hype. Great customer service can’t make up for such disappointing quality.

Vastaus yritykseltä Ravenjames
Extremely disappointed with my purchase. Ordered a necklace and pendant that arrived with shocking quality - the material feels cheap and nothing like what was described online. The item looks and feels completely fake.
When I contacted customer service to raise these concerns, they were unhelpful and evasive. Most concerning of all, they refused to provide me with their UK registered company number when requested. This is a legal requirement for UK businesses under the Companies Act, and their refusal to provide this basic information raises serious red flags about their legitimacy.
The combination of poor quality products and a customer service team that won't comply with basic UK legal requirements makes me question whether this is a genuine UK business at all.
Would not recommend - save your money and shop elsewhere with a reputable retailer who stands behind their products and follows UK business regulations.
Avoid at all costs.

Vastaus yritykseltä Ravenjames
The heart padlock earrings look beautiful but it took me 20 minutes to get them in. The space when the clasp opens is so tiny. I've really hurt one of my ears!

Vastaus yritykseltä Ravenjames
Very overpriced, very low qulality. When I needed to return some items and tried to contact company for return information, they just ignored me.

Vastaus yritykseltä Ravenjames
I bought some small coin earrings and the Suki necklace in March 2024 (birthday money), I know its a little pricier than some other costume Jewellery but as its a smaller brand and the items are more unique to others I've seen so I can understand the cost. (e.g not mass produced) I have worn my Suki necklace for almost a year now daily for work and it hasn't tarnished which I was concerned about, I do remove for showering and for bed. There's a few more pieces I'd like but due to the price it is a rare treat for me. I'm saving up for the twist necklace which I think will sit nice with my Suki. Good quality and if you want somethign a little different I'd recommend.

Vastaus yritykseltä Ravenjames
Received my very first item from this range and was absolutely shocked at the quality for the price. Online the item had looked classy and I was happy to pay that little bit more for something I thought I would get much use of and that not many others would have. The item arrived and I remember just looking at it in disbelief. It looked and felt like a cheap item from say accessorize or H&M. The silver was bright and tacky and it felt light and cheap. Honestly absolutely shocking.

Vastaus yritykseltä Ravenjames
Ridiculously overpriced.
They include UK VAT in the price but I wanted to ship overseas. The Checkout was great for adding on the €24.95 for overseas shipping (which is also ridiculous given how small and light the package is) but not so good at removing the UK VAT (which is not owed since the goods don't remain in the UK). Presumably they pocket it for themselves.

Vastaus yritykseltä Ravenjames
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