Avoid this company. I found a 3cm piece of jagged hard plastic / foreign body when weighing out dogs' breakfast. Had this have been ingested it could have caused serious harm. Rathlin Raw's response -... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I've recently switched to a raw diet to help my little rescue dog with allergies. Since he arrived home, in March 2023, I have been observing his reaction to various foods, in particular cook... Näytä lisää
Love this company. Amazingly fast response to orders followed by next day delivery, and I’ve had a couple of phone calls from Rathlin Raw when there has been a supply issue leading to a query if I wou... Näytä lisää
Yritys on vastannut
Quality dog food and top quality service Dogs are thriving. Our young Vizsla was very sick returning from kennels and in really poor condition. A mixture of illness and stress most likely. Terr... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Nutritional Premium Dog Food the way Nature intended, simply because we care about dogs' well-being.Rathlin Raw is a premium dog food producer based in Dromore, Northern Ireland. We are a group of dog lovers who have come together to create an exceptional line of dog food. Our recipe is nutritionally balanced and contains human-grade raw meat, as well as natural superfoods. We source seasonal fruits and vegetables from local farmers to ensure the highest quality, and we care deeply about the well-being of dogs. Our products are designed to provide nutritional benefits that support dogs' natural health and vitality.
Yhteystiedot
36C Woodburn Rd, BT38 8PX, Carrickfergus, Yhdistynyt kuningaskunta
- +4402890355840
- sales@rathlinraw.com
- rathlinraw.com
3,9
Hyvä
70 arvostelua
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Items arrived the next day
Items arrived the next day. Partly defrosted but the reason was not the package ( well packed) the warm weather. Hopefully dog will like it so I can order more in future
19. kesäkuuta 2023
Vastaus yritykseltä Rathlin Raw Premium Dog Food
Dear Frank,
Thank you for taking the time to share your feedback. We appreciate your review and are glad to hear that your items arrived promptly. We apologize for any inconvenience caused by the partial defrosting of the items.
We understand that warm weather can sometimes have an impact on perishable items during transit, despite our best efforts to ensure proper packaging. We're constantly working to improve our shipping methods and are sorry for any inconvenience this may have caused you.
We hope that your dog enjoys the products, and we would be delighted to serve you again in the future. If you have any further questions or concerns, please don't hesitate to reach out via email at sales@rathlinraw.com. We value your feedback and are committed to providing the best possible experience for our customers.
Thank you once again for your review.
Best regards,
Yerke
Rathlin Raw Team
Quick delivery
Quick delivery. Dog loves it. We have had problems with his food before as he doesn’t like most dog foods and leaves them lying all day. He also has had skin problems. He loves the raw food - eats it right away. It’s early days but his skin is definitely improving in the first week.
4. kesäkuuta 2023
Vastaus yritykseltä Rathlin Raw Premium Dog Food
Dear John,
Thank you for your positive review! We're glad to hear that our raw food has been a hit with your dog and that you've noticed an improvement in his skin in just the first week.
If you're interested, we also offer weekly, bi-weekly, and monthly subscription services that ensure a regular supply of our raw food directly to your doorstep. With our subscription, you'll enjoy the convenience of automatic monthly order placement and 5% and 10% discount on each shipment.
Should you have any further questions or need assistance with your subscription or any other inquiries, please don't hesitate to reach out by emailing sales@rathlinraw.com. We're here to help!
Thank you again for your trust in our products, and we look forward to serving you and your dog in the future.
Kind regards,
Yerke
Rathlin Raw Team
Excellent service 😁
Have been using this business for a few months now & my 2 Staffordshire bull terriers absolutely love the food empty bowls within seconds every time 🤣& their coats are always shining so it's a win win.Also very prompt hassle free delivery would definitely highly recommend 😁
23. toukokuuta 2023
Vastaus yritykseltä Rathlin Raw Premium Dog Food
Dear Rodney,
Thank you so much for taking the time to share your wonderful experience on Trustpilot! We're thrilled to hear that your two Staffordshire bull terriers are enjoying our food and emptying their bowls within seconds. It's always a joy to see pets enjoying their meals!
We're delighted that our food has contributed to your dogs' shining coats. We take great pride in providing high-quality products that promote dogs' health and well-being.
Additionally, we're glad to know that our delivery service has been prompt and hassle-free for you. Customer satisfaction is a top priority for us, and we're grateful for your recommendation.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure that your experience with us remains exceptional.
Thank you once again for your kind words and for choosing Rathlin Raw. We truly appreciate your support!
Warm regards,
Yerke
Rathlin Raw Team
Fast efficient delivery
Fast efficient delivery, good communication with orders - will be using RR again!
2. toukokuuta 2023
Helpful support
Helpful support, refund given after error in ordering made. Good choice of different meat combos -my dog seems to like them.
1. toukokuuta 2023
Great quality of food and delivery was…
Great quality of food and delivery was quick
2. toukokuuta 2023
Excellent quality & very reasonably…
Excellent quality & very reasonably priced. My dogs love the chunky green tripe. Have taken out a monthly subscription! Very helpful staff. Delivery prompt & left where I requested. All very satisfactory. Thank you.
1. toukokuuta 2023
I was delighted with the clean and well…
I was delighted with the clean and well packaged food parcel.
Also, very pleasant customer service.
Riona loved the food too!
Thank you and huge well done -great to support local!
18. huhtikuuta 2023
Vastaus yritykseltä Rathlin Raw Premium Dog Food
Hi Rachael,
We appreciate you taking the time to leave a review. I will pass your message to our operation team.
If you would like to receive Riona's food hassle free on monthly / weekly basis, take a look at our subscription plan. This is an automatic order placement service.
Kind regards,
Rathlin Raw Team
Highly recommend this company
Could not recommend this company highly enough. Service was helpful and prompt, as was delivery. Product itself is excellent and my dog's condition has improved dramatically since using this food.
12. huhtikuuta 2023
Vastaus yritykseltä Rathlin Raw Premium Dog Food
Hello!
Thank you for your lovely feedback! We’re thrilled to hear that your dog enjoyed our Beef, Green Tripe and Ox Kidney chub. We find it to be a favourite among many of our customers.
Wishing you all the best, and I hope to see you again soon!
Cheers,
Yerke
Great service
Great service, fast delivery, well packed. My staffy loves it. Highly recommended
29. maaliskuuta 2023
Vastaus yritykseltä Rathlin Raw Premium Dog Food
Hi Mrs. Onute,
Thank you for taking time to post a review. We appreciate customer feedback as it helps us to improve our service.
Regards,
Rathlin Raw Team
Excellent quality food,fast…
Excellent quality food,fast delivery,customer service was impeccable,& my 2 Staffordshire bull terriers coats are in tip top condition after just a week without having to give any extra supplements so definitely a paws up🐾 from phoenix & kilo😁
27. maaliskuuta 2023
Vastaus yritykseltä Rathlin Raw Premium Dog Food
Thank you, Rodney, for your lovely feedback! We love hearing from our happy customers and their dogs!
Great raw dog food supplier.
Great products and very well packed and great value. Will be ordering from here from now on.
27. helmikuuta 2023
Vastaus yritykseltä Rathlin Raw Premium Dog Food
Mark, we appreciate your review! Just wanted to let you know about our subscription plans so you can place automatic weekly or monthly orders! You will also receive a 10% discount!
Brilliant food which my dog scoffs in…
Brilliant food which my dog scoffs in seconds! Very fast delivery
23. helmikuuta 2023
Vastaus yritykseltä Rathlin Raw Premium Dog Food
Hi Lisa!! Thank you so much for sharing your experience!! Glad to hear that your dog loves his / her food!!
Very good company to buy from
Good service delivery to my home and my two female Staffordshires are def more healthier with these products
25. helmikuuta 2023
Vastaus yritykseltä Rathlin Raw Premium Dog Food
Dogs' wellness is our priority, therefore we make sure that our products are nutritionally balanced.
Barry, we love to read the kind words you left about our service.
Brillient company
I order for both my dogs the tripe in 2kg bags on the monthly subscription. Food always arrives on time and well packaged. I've also experienced outstanding customer service from them.
20. helmikuuta 2023
Vastaus yritykseltä Rathlin Raw Premium Dog Food
Dear Zoe, we continue to improve as a business because of customers like you :)
Hi quality Rae food and quick perfect…
Hi quality Rae food and quick perfect delivery, very happy 😆
2. helmikuuta 2023
Vastaus yritykseltä Rathlin Raw Premium Dog Food
Thank you, Sandra for your lovely feedback! We are here to make our customers happy!!
Fab service as always
Fab service as always. Arrived withun 48 hrs & eveeything still frozen.
7. helmikuuta 2023
Vastaus yritykseltä Rathlin Raw Premium Dog Food
Hi Patricia! Thank you for sharing your positive experience!
I am very happy with this product
I have been feeding raw for over 16 years but it was a chore and a mess to make up patties. We have just added 2 pups to our family and happened to come across Rathlin Raw. The price is reasonable, so much easier when it's all done for you and the dogs love it. I am on my 3rd order and I have signed up for a subscription. Keep up the good work :)
31. tammikuuta 2023
Vastaus yritykseltä Rathlin Raw Premium Dog Food
Hi Liz!! Firstly, congrats with the additions to your family! They must be adorable!!
Thank you for giving such positive feedback. We are always working hard to keep our customers and their pups happy!
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