Bought a scooter from the website. Fast delivery and well packaged. Website is easy to access and has loads of product information. After placing the order I needed to amend it and the customer servic... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Bought a scooter from the website. Fast delivery and well packaged. Website is easy to access and has loads of product information. After placing the order I needed to amend it and the customer servic... Näytä lisää
Yritys on vastannut
Best E scooters / E-bikes service and shop in London. I had finally found intelligent engineers who resolved my problems with IENYRID Scooter (Es1 model). They fixed it within one hour o... Näytä lisää
Dropped off my Dualtron eagle pro at 10am collected it same day at 4pm Work they carried out, new controller fitted , new throttle cable supple and fit, new brake callipers and disks and pads fi... Näytä lisää
My brother ordered both the Kukirin G3 and G2 Max from these guys and I ordered the Vipcoo VS9. All 3 scooters came as described. I have rang the staff with many questions and they have always been fr... Näytä lisää
Rapid Scooter is a specialist retailer with the market leading Electric Scooter and Electric Bikes in stock. We take pride in our products and aim to provide the best customer service in the rapidly growing electric mobility industry. We want to ensure that our customer service is always at its highest standard, whilst always improving it with your honest Trust Pilot review.
2 Oxford Road, NW6 5SL, London, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 85 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great experience from start to finish. The process was smooth, communication was clear, and everything was handled professionally. The team was helpful, responsive, and made things easy to understand. I really appreciated how efficient and reliable the service was. Definitely recommend to anyone looking for a trustworthy and straightforward experience.”
Used cycle to work scheme for the first time in my life, even though been cycling to work for the past 18 years. Got a great bike Ado Air Carbon Electric Bike and had it reserved by Fred B in Sales. He was great and very helpful, going above and beyond to assist me. Waited almost 3 weeks for CTW certificate and he held and reserved my bike for me with no issues. Turnaround once order placed was quick and easy process. Loving the bike, only niggle I have is the kick stand. It's actually a stand attached to the peddles so no user friendly and I found a bit dangerous. Mine fell down when I started to cycle and due to its location, hits the ground and makes you fall off as you cant peddle with that hanging down. Fred is still going above and beyond, searching for a proper kick stand that is compatible with my bike, that I can purchase and fit. Bike is superlight. Highly recommend this shop and its staff.
The shop is perfect also they did repair my scooter fast with good price . I recommended to my friend
There were two minor technical issues with the electric bike I purchased so I emailed with my queries. The reply was instant by return and the shop assistant, Fred B, attached a video prepared for me with clear and concise intructions on how to satifactorily resolve the problems I had. So, 5-star top marks for Fred and your company in general for excellent customer support, which is not always forthcoming in this day and age!
Boys are amazing highly recommend
Took my sons scooter, really helpful and polite, fixed it really quickly very professionals and it didn’t cost the earth, they succeeded where other shops failed will now always take our scooter there
I brought in my Pure 4 pro which wasn’t switching on and a replacement rear tire. They fixed both very quickly and called. They also repaired the light and cleaned the scooter, top service. Do agree a fee first for the works. Polite people.
I carnt Thank these people who work at rapid scooters and the 1* Reviews that ive just seen i think thy the person who wrote them must have a good read at the details when they have purchased from Rapid scooters i have the ienyrid m4 pro s + 2025 Scooter and before I went ahead with the scooter I asked Fred if he would recommend anything that I would benefit from and thanks for the advice he gave me I purchased the 1 years extended warranty as well I ordered it on the 18th December 2025 and received it on the 19th December and I live in walsall West Midlands so I had a puncture on the back wheel I messaged them and its took no longer than 12hours for them to arrange collection of the scooter as they are going to fix the issue for me also the manufacturing warranty wouldn't have covered that so I would rate them more than 5 stars if I could just carnt wait for my Ride to Be Sorted but Rapidscooters Will Sort 🙂 well chuffed
Friendly staff
Helped inflate my daughters bicycle tired
Very happy with the bike and customer service, especially morge in assisting with collection of bike.
The best place to fix a scooter!
Amazing repair shop. I have been coming here for the past 3 years. Always great service. Great bunch of guys. Price is the best out of many shops. Feels like a family friend. Thank you for always keeping me safe and secure on the roads with my electric scooter
Amazing store, come here on the regs at at least once a week best I found in London
I come to this shop to repair my bike more timed also they do the best repair and are the best customer service as well
They assembled my bike perfectly
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