Bought choking gadget. When receipt came through theyve added £7.44 for membership and as says can save dollars (?) if link card ? Didnt agree to any extras and certainly not linking any cards to them... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I was taken aback when my purchase would not process as I knew I hada more than adequate amount available. I was going to move on when I received a call from Dayna. I was initially distrustful of her... Näytä lisää
Yritys on vastannut
Power Saver ProX Most people, including me, are a little skeptical about ordering from companies we know nothing about. I saw an ad for a little device that smooths out power spikes, lowering your el... Näytä lisää
Yritys on vastannut
Yamili was fantastic. I very much thought this was a scam as I received a call for verification and even a text from my bank immediately after placing my order, so as long as I get what I ordered and... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Radical Gadget Hub is your go-to online destination for everyday gadgets that make life smarter, easier, and more fun. We bring you innovative products at great value—all backed by reliable service and fast shipping. Whether you’re upgrading your lifestyle, on the go, or looking for the perfect gift, Radical Gadget Hub has the right gadget for every need.
Yhteystiedot
16027 Brookhurst St Ste I-2010, 92708, Fountain Valley, Yhdysvallat
- 8888191852
- support@radicalgadgethub.com
- radicalgadgethub.com
4,3
Erinomainen
90 arvostelua
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Be aware of what ordering
Bought choking gadget. When receipt came through theyve added £7.44 for membership and as says can save dollars (?) if link card ? Didnt agree to any extras and certainly not linking any cards to them. Requested refund of extra.
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Absolutely never again!
I purchased an air cube and went a different route so I got my RMA code and shipped it back on my dime. They said they never received it back. I produced the shipping label and RMA and order number (they then said I had no order). Needless to say, they did not refund my money and said the time for returns had expired, yet this was not because of anything I did. I am disgusted!!! No taking ownership of this or honoring the correct return policy I adhered to.
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radicalgadgethub
Hi Sandra, we’re really sorry to hear about your experience, this is not the level of service we aim to provide, and we understand how frustrating this situation must be.
We absolutely want to make this right. It sounds like you followed the proper return process, and we take concerns like this very seriously. We’d like to investigate this further and work toward a resolution for you as quickly as possible.
We have reached out previously requesting additional details, but we may not have received your response. Please reply to our support team with your order number, RMA, and the shipping receipt or tracking information so we can locate your return and review your case thoroughly.
Once we have this information, we’ll prioritize your case and do everything we can to resolve the issue promptly.
Thank you for bringing this to our attention—we appreciate the opportunity to make things right.
They are rip off artists
They are rip off artists ! Beware of your purchases as they will include some "thing" that you did not order, and do not need, and they will add (in my case) $9.99 to your purchase price. Buyer beware, there is no way to opt out of the item as you are purchasing. I informed their customer service immediately and was told that the $9.99 charge would be credited. Guess what? It wasn't. The maker of the item I purchased has a lawsuit against them. I should have done a deeper dive before buying from a third party site. I will not shop on their site again, I suggest you don't either.
I see the response from the company below. There is no credit on my account. It has been many business days since I purchased the product and if reimbursement was done timely, one would expect it to show up on my account. It doesn't. As I said in the original review, there is no way to opt out of the "extra" items. This was not user error, this is robbery. They are hoping you wont take the time to argue over $10. I have time. I am requesting that they do as offered and provide details of the reimbursement. Once again, they are showing their true colors. Do not purchase anything from them.
This just keeps getting better. You said you sent an email with the details of the refund. As of this morning neither the email or the refund it has been received. Please take the time to do what you've said.You're going to do rather than putting time into meaningless responses to save face.
8. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radicalgadgethub
We’re really sorry to hear you’re still feeling frustrated — that’s certainly not the experience we want anyone to have.
We can confirm that you contacted us on 2/11, and your refund was processed the same day. A confirmation email was sent to the email address we have on file at that time with the transaction details.
In most cases, once a refund is issued, banks can take 5–7 business days to post the credit to your account, depending on their processing timelines. Since that window has now passed, we recommend checking directly with your bank to see if the pending credit is in process or if they require the refund reference number to locate it.
If you’re unable to locate the credit after speaking with your bank, please reach back out to us directly by calling 1-888-819-1852 anytime between 7AM-4PM on weekedays and we will be happy to provide the refund confirmation details again and assist further to ensure this is fully resolved.
Regarding the optional add-ons, we appreciate your feedback and will be sharing it internally. Transparency is important to us, and we’re always reviewing our checkout experience to make sure it’s clear and straightforward.
We’re here to help and would truly like to get this fully sorted for you.
Ariza was great.
I received a defective device but Ariza was very helpful in giving me a full refund. I will be ordering another device.
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radicalgadgethub
Hi Cheryl, thank you for taking the time to share your experience. While we’re sorry that the initial device arrived defective, we’re glad Ariza was able to assist promptly and issue a full refund. We take product quality and customer satisfaction very seriously, and we’re always working to ensure any issues are resolved quickly and fairly. We truly appreciate your understanding and look forward to serving you again with your next order.
I'm usually very cautious of ordering…
I'm usually very cautious of ordering items on line, but our power washer bit the dust a couple of weeks ago, and this handheld power washer looked amazing! As I was ordering it, it was denied and at the same time my husband received an alert from the bank also at the same time, I was getting a call that said spam! I took a chance and answered the call and it was Monica who helped me out and was aware of what was going on with the order. She was very sweet, and said that I needed to add the 3 digit code. All was okay and she gave me the order confirmation number and said there would be an email. I have since received another email saying my order had shipped. Very happy with the whole process. Thank you Monica!
Linda
8. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radicalgadgethub
Thank you so much for taking the time to share your experience, Linda, and for trusting us with your order. We understand how cautious customers need to be when ordering online, especially when banks and payment processors step in to protect against potential fraud.
In this case, the security checks worked exactly as intended, and we’re glad Monica was able to quickly identify the issue, verify the order, and guide you through the final step so everything could be completed safely and securely. Protecting our customers’ information while ensuring a smooth purchasing experience is something we take very seriously.
We’re happy to hear that your order has shipped and that you’re pleased with the process from start to finish. If you need any assistance at all once your handheld power washer arrives—or if there’s anything more we can do—please don’t hesitate to reach out. We’re always here to help and to make sure every concern is fully resolved.
We truly appreciate your kind words and the opportunity to earn your business.
Trentice
Trentice was wonderful to work with, very patient. I was really frustrated because my card was declined, and she told me it was fairly common. We got the item ordered and it came very quickly.
22. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radicalgadgethub
Thank you so much for taking the time to share your experience, RG. We’re really glad to hear that Trentice was patient and helpful, especially during a frustrating moment. Card declines can happen for a variety of reasons beyond our control, and our team is trained to handle them carefully and securely while working toward a quick resolution. We’re happy we were able to get your order completed successfully and delivered promptly. If you ever have any questions or need further assistance, please don’t hesitate to reach out—we’re always here to help and make things right.
Inaccurate item description...
I received my flashlight/bat combo with enclosed knife and it looks pretty sturdy, the knife looks strong and durable, there is an empty cavity in which you can store small things (not big enough for a key tho). Unfortunately, the rest doesn't match website description. The page says: "Rechargeable: Yes" which lead me to assume there was a battery pack, and that it was rechargeable. Upon closer examination there's an encasing for batteries and it requires 3 AAA batteries (which it DID NOT bring). I've no way to test it unless I purchase 3 AAA batteries. (Edit: was able to borrow some AAA from a neighbor). The light is pretty strong and it makes this bat/flashlight a really useful item to have around. However, these manufacturers do take advantage of the fact that these items aren't usually sold in most stores (for you to evaluate prices and features). So, they slap whatever price they want (regular price $119.98? that's theft!). I paid $59 and based on the fact it doesn't bring batteries, this should go for about $39-$49 at the most.
22. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radicalgadgethub
Thank you for taking the time to share such a detailed review. We truly appreciate the honest feedback, and we’re glad to hear that you found the flashlight to be powerful and the overall build sturdy and useful.
That said, we’re very sorry for the confusion and frustration caused by the product description. You’re absolutely right to expect accuracy—if the page indicated “Rechargeable,” it should have been clearly explained that this version uses replaceable AAA batteries rather than an internal rechargeable battery pack. We take full responsibility for that mismatch and are actively reviewing and correcting our product listings to ensure this is clearer for future customers.
We also understand your disappointment that the batteries were not included. While AAA batteries are not currently bundled, we recognize that this should be clearly stated upfront so customers can test and use the product immediately upon arrival.
Regarding pricing, we strive to price our products fairly while accounting for manufacturing, quality control, logistics, and customer support. Your feedback on perceived value is important to us, and we take it seriously when evaluating both pricing and product presentation.
Most importantly, we want to make this right. If you feel the product does not meet your expectations based on how it was described, our support team would be more than happy to help with a resolution—whether that’s a partial refund, return, or another suitable solution. Please reach out to our customer support directly by calling (888) 836-0984, and we’ll ensure your concerns are addressed promptly.
Thank you again for your feedback. It helps us improve, and we’re committed to transparency, fairness, and customer satisfaction.
Unexpected concern to ensure the order…
Unexpected concern to ensure the order was 100%
19. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radicalgadgethub
We appreciate your feedback, Tommy! We truly appreciate your input. We always aim to ensure that our customers receive their orders exactly as expected, and it's important to us that you're fully satisfied with your experience. If there was any concern or issue, we're here to resolve it right away. Please feel free to reach out to us directly so we can address any remaining questions or make sure everything is 100%. Your satisfaction is our top priority!
Very professional and helpful.
Very professional and helpful.
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radicalgadgethub
Thank you so much for your kind words, Charles! We're thrilled to hear that you found our service professional and helpful. Our team is always committed to providing the best possible experience for our customers, and we truly appreciate your feedback. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We're here to help!
At first I was not sure what was going…
At first I was not sure what was going on. Dana was very polite and professional when we were talking. She made me feel comfortable through out the process. I listened to what she was saying and we worked through the problem. She answered every question that I had.
15. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radicalgadgethub
Thank you for taking the time to share your experience, Chuck. We understand how important clarity and trust are, especially at the beginning of any process, and we’re glad Dana was able to provide that for you. Our team is committed to clear communication, professionalism, and making sure every question is fully addressed so concerns can be resolved promptly and correctly.
If there is anything further we can do to improve your experience or assist you in any way, please don’t hesitate to reach out. Your satisfaction and proper resolution of any issues remain our top priorities.
As a 1st time drone purchaser I was…
As a 1st time drone purchaser I was impressed with the info and help ordering. She did a great job. THX
15. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radicalgadgethub
Hi Scott, thank you very much for your kind review and for choosing us for your first drone purchase. We’re glad to hear that the ordering process was clear and that our team provided the information and assistance you needed.
We take customer support, transparency, and satisfaction seriously, especially for first-time buyers, and we’re always available if you have questions during setup or while using your drone. If there’s anything further we can do to ensure you’re fully satisfied with your purchase, please don’t hesitate to reach out.
Odd experience, great outcome
As I was trying to pay for the product, which I thought was weird that my card kept declining, I received a call from the agent and I immediately thought that this was a scam but the representative was great to work with. Now to see if the product is as good as the representative was.
9. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radicalgadgethub
Thank you for taking the time to share your experience, Jason. We understand how unexpected card declines and follow-up calls can feel concerning, and we appreciate you giving us the opportunity to assist.
For clarity, our payment system may occasionally flag a transaction for verification to protect customers from unauthorized use or fraud. When that happens, a member of our team may reach out directly to confirm the order and ensure everything is secure. We’re glad to hear our representative was able to address your concerns and provide a positive experience.
Customer satisfaction and secure, transparent transactions are extremely important to us. If you have any questions about the product or need assistance at any point, our support team is always available and committed to making sure your experience is fully resolved to your satisfaction.
Johanna called me after I attempted to…
Johanna called me after I attempted to make a purchase, twice, during a 15 minute time span. She recognized the challenge, assisted by asking a handful of questions and then offering solutions. She was friendly, professional, thorough, and even saved me additional dollars. Thank you again, Johanna!
9. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radicalgadgethub
Thank you for sharing your experience, John! We’re thrilled to hear that Johanna noticed the issue right away and reached out to assist you. Providing proactive, professional, and friendly support is something we take great pride in, and we’re glad she was able to guide you through the process — and even save you some money.
We appreciate your business, and we’re always here to help ensure every purchase goes smoothly. Thank you again for choosing us!
A little problem due to CC entered…
A little problem due to CC entered incorrectly, but contact with Yamili solved the problem quickly. She was polite and friendly and took care of the issue.
28. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radicalgadgethub
Hi Barb, we appreciate your feedback! We’re glad to hear that your issue was resolved quickly and that Yamili was able to assist you with care and professionalism.
We truly appreciate you taking the time to share your experience. Ensuring smooth transactions and fast, friendly support is extremely important to us, and we’re always here to help if you ever need anything in the future.
Thank you for choosing us!
BUYER BEWARE - DO NOT TRUST
If I could give them NO STARS I would! My husband bought 4 plug in heaters. There is nothing wrong with them other than they don’t heat like claimed & won’t stay plugged in if not resting on counter/floor. Radical Gadget Hub site says 90 days to return, money back guarantee. Product was sold under Innovate Tech Collective. The guarantee isn’t worth the paper it’s printed on. Apparently what the small print says is you pay return shipping plus 10% restocking fee. But they try and weasel out of even doing a return and you can’t return without them assigning a RMA#. The exact same heater is sold through Walmart for $25. We were charged $203 total!
8. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radicalgadgethub
Hi Linda, thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We completely understand your frustration, especially when it comes to product expectations and return processes.
First and foremost, we take product quality and customer satisfaction seriously, so we genuinely regret that the heaters did not meet your expectations. In regard to returns, our goal is always to provide clear and straightforward processes, and it’s concerning to hear that this wasn’t the case for you. We want to assure you that we are reviewing this situation to better align with our customer-first commitment.
To resolve this, we would love the opportunity to make things right. Please reach out to us directly, so we can assist you with the return process.
Regarding the pricing, we strive to offer products that provide value for our customers, but we understand how frustrating it must be to see similar items priced differently elsewhere. Your feedback is valuable, and we will take this into account as we evaluate our offerings.
We appreciate your patience and hope to have the chance to turn this experience around for you. If there’s anything else we can do, please don’t hesitate to let us know.
Dayna Jones review…
I was taken aback when my purchase would not process as I knew I hada more than adequate amount available. I was going to move on when I received a call from Dayna. I was initially distrustful of her because of all one hears about fraud on the internet. After listening to her explanations of what had occurred I decided to trust her and we were able to finalize the sale. Dayna is a professional and knowledgeable representative of your company. If I were not retired, I would find a way to bring a woman of her caliber onto my team.
2. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radicalgadgethub
Thank you for sharing your experience with us, Richard. We’re sorry to hear that your purchase didn’t process smoothly at first, and we completely understand how frustrating—and concerning—that can feel. Protecting our customers from unauthorized activity is extremely important to us, and we appreciate your patience as we worked through the issue.
We’re very glad that Dayna was able to connect with you, explain what happened, and guide you through the process safely and professionally. She will be thrilled to hear your kind words. Our team is committed to ensuring every customer feels informed, supported, and confident when completing a purchase with us.
If you ever have any questions or need further assistance, please don’t hesitate to reach out. Your trust means a great deal to us, and we’re grateful for the opportunity to provide you with a positive experience.
If I could ,I would give this company a…
If I could ,I would give this company a 0. I ordered 2 small plug in heaters , they did not stay in a traditional outlet , warm a room ? no way not even a small bath room. I called the number on my original confirmation email . I was told the only way to get a refund was an e-check that I would have to print off ,take to the bank and cash. The person I spoke with couldn't tell me why the amount could not be refunded to my credit card . I never received an email with the so called e-check. I got scammed ! I am usually very careful with company's I haven't used . I guess I learned a 94.50 lesson .Do not order anything from this not reliable company.
28. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radicalgadgethub
Hi Kathy,
Thank you for sharing your feedback. We are very sorry for the frustration this situation has caused, and we want to make sure you receive the refund you are owed.
Our records show that your refund was processed via e-check, but it’s clear that you have not received it, and that is absolutely something we take seriously. We are already reviewing your case to confirm the e-check details and ensure it is resent to you correctly.
To resolve this as quickly as possible, please contact us at (888) 819-1852 so we can verify the email address the e-check was sent to and reissue it if necessary. We will continue to work with you until you have successfully received and deposited your refund.
We truly appreciate your patience, and we are committed to making this right for you.
Timely
Timely, helpful and fixed the issue i had with my purchase immediately.
25. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radicalgadgethub
Thank you so much for your kind review, Rob! We’re very glad to hear that our team was able to resolve your issue quickly and support you right when you needed it. Providing fast, reliable assistance is always our top priority, and feedback like yours helps us show banks and payment partners that we’re committed to delivering a secure and positive experience for every customer.
If you ever need anything else, please don’t hesitate to reach out — we’re always here to help!
ARIZA MAE is POSITIVELY STUNNING ...... Truly a 10 ******** in Customer Service Associates !
The BESTEST Customer Service, I've EVER received PERIOD !!!
24. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radicalgadgethub
Thank you for the amazing feedback, Paul! We're so glad to hear that you had such a positive experience with our customer service. Making sure our customers feel supported is our top priority, and it’s great to know we hit the mark. If you ever need anything in the future, don’t hesitate to reach out – we're here to help!
She was very helpful and cooperative in…
She was very helpful and cooperative in assisting me with my purchase and was pleasant to talk to you.
Well they did help me but they sent me the wrong product I wanted an electric lighter they sent me a gas lighter I’m pissed. Now they did return my money but still they didn’t have the product I wanted so they sent me what they thought would work. I wasn’t happy with it.
20. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Radicalgadgethub
Thank you for your kind words, Scott! We’re so glad to hear that our team member was helpful, cooperative, and a pleasure to work with during your purchase. Providing great customer service is incredibly important to us, and we’re dedicated to making sure every experience is smooth and enjoyable. If you have any further questions or need additional support, please don’t hesitate to get in touch. We’re here to ensure you're completely satisfied!
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