Quicktalk Arvostelua 

J'utilise se service depuis plus d'un an. Satisfait.

This company charged me without providing a service and has (quite rudely) refused to provide a refund. During the registration process, they unexpectedly requested a full photo of my passport, after taking my payment details. Naturally this request was alarming and I did not trust the security of the process (there was none stated). So, I stopped at that point and did not provide my ID or complete the registration process. However they continued to charge me each month for several months. I did not expect this, since I was not provided with any details on how to use the service. When I noticed and asked for a refund, they refused, giving several spurious excuses, such as a log of numbers which had tried to call a phone number which was supposedly mine - but which I didn't have any access to since they had not provided me any service or access to that number. You can't charge people for a service you aren't providing them with; that's the definition of a scam.

Group of scammers
Took
Money from my account never got services required they said to complete verification but never replied to my emails and calls
I afraid my documents that I have given for verification could be misused

Une solution efficace pour les artisans lorsque nous ne pouvons pas répondre et accueillir nos clients comme une grande entreprise.

I am shocked that I was asked to make a payment, and only after the money was taken off my account I was asked to complete the registration by having to let them scan my passport. Whatever verification method required- it should have been explicitly stated from the start, and no money should have been taken off my account until I am successfully registered as a user. I seems to be a scam and I am not comfortable sharing my personal information with this company. I don't think this is even legal, especially with the payment being taken before any kind of service is provided or even accessible? I feel misled and deceived. I ave wasted £19 and a lot of time.

Client depuis peu chez Quick Talk, nous découvrons un service et une application performante, moderne et à la hauteur de nos attentes. Pour divers motifs nous avons eu affaire au SAV et à Mélissa particulièrement qui a toujours su nous accompagner avec sérieux, vigueur et bienveillance dans le but de trouver des solutions.

excellent service, je recommande.

Super standard téléphonique. Rien à dire, c'est parfait.

Based on these 1 star reviews and not one response from the company, i am VERY HESITANT now to even attempt to do business with this company.

Standard très facile à configurer et à utiliser. Très satisfaite de l'expérience toutefois la qualité sonore téléphonique laisse parfois à désirer

I had an awful experience with Quicktalk. They charged me before I even submitted my ID for verification, which I hadn’t done yet, and their system didn’t recognize my sign-up. I was left with no access and no communication; if I hadn’t reached out, they probably wouldn’t have noticed. I emailed them yesterday demanding a refund, but they’ve completely ghosted me since. No response, no accountability, just silence. This shows a total lack of professionalism and a broken system. I’m now forced to dispute the charge with my bank and warn others. Avoid this company at all costs; save yourself the trouble!

Les fonctionnalités annoncées sur le site commercial correspondent à la réalité ; le paramétrage reste simple ; ce qui est très appréciable c'est l'efficacité de la hotline et de la personne qui nous aide à démarrer, ils sont très réactifs et ils répondent au téléphone !

Outil simple d'usage et performant. Bon service client.

très bonne expérience, le service client est vraiment opérationnel

Très bonne expérience. Ultra facile à mettre en place et service de qualité. Merci.

Super service client !
Adorables

rapidité et efficacité, merci de votre accompagnement !

Nous utilisons la solution depuis peu mais sommes satisfaits à la fois du suivi et du produit en lui-même