Qualisports USA Arvostelua 

Rude, racist and ignorant keyboard warrior at QualiSports USA. The keyboard warrior hiding behind the screen, think she can demand her question to be answered. Instead of answering the consumers questions. Simply asked to talk to the advertising department and this is the response I get;

Hi SJ Sider, All Qualisports bikes or accessories can be purchased in Ebikes Hawaii Honolulu. Could you pls let us know why do you want to talk to the advertising depart?

Project proposal

We are not interested in seeing any proposal from you.

You asked for assistance and you can not answer any questions we have regarding your EBike. So we can NOT entertain anyone who does not have the ability for two way commucation.

Earlier the previous month I was chatting with Quali Sports asking them what charger their Nemo model were using.

She asking for the receipt. Which I don’t see relevant. But I had lost the receipt. When I told her that she never ever helped me with the answer of what kind of charger the Nemo were using.

Excellent communication and customer service.

I’ve made a comparison of many brands of E bikes even purchasing one brand and returning it. I recently purchased three Quail sport Echo’s and I am very satisfied with my choices. I Recently took a vacation to San Diego and put the bikes to the test and the battery consumption was minimal after riding on them for three days off and on. The ride was very comfortable and smooth. My wife mentioned that we have made a good purchase. It was extremely easy to get three Eco bikes in the back of my SUV without folding down the seats. We are so satisfied with our purchase.

Ordered a rack for my Qualisports Dolphin bike. It came on time, undamaged and was easy to install.

Alex and the gang are super attentive and helpful. And the eBikes are very well configured and offer a great user experience. I have found the Qualisports Volador, in particular, to be the best lightweight folding eBike yet.

Love my Qualisports dolphin ebike
Qualisports customer service is A+
And so are there E bikes

My person that took care of me she got right on it I was going to give you a 1 on your rating but now I’m giving you all a 10 because of Liz

The purchasing process was simple and straight forward. My questions were answered quickly.

I love my new bike! Thanks!

After unpacking my new Volador I was impressed with the overall quality and design. I purchased this for use in my private airplane for ground transportation
and it checked all the boxes. Size / weight / quality / company support. I will be putting together a video soon of its use in general aviation.

I like my Volador! There were delays in production over the winter but QS compensated with free accessories. Liz Xu ,marketing manager, kept me informed of the bike's progress to delivery. It arrived in good shape except the rear fender was dented during shipping. They have offered to pay for repairs. I haven't started looking for who can un-dent it. Very happy with the bike so far. Quick basic setup and everything is working properly.

This bicycle rides and performs wonderfully. The folding action is as it should be. However, the tires are splitting in the sidewall both front and rear both sides of each tire. As the bike is not even 6 months old I don't understand this deterioration in the tires

i broke my cousins throttle lever because i was dumb. Liz Xu solved my issue faster than i could imagine. give her a raise, some candy and a day off

I have enjoyed my Dolphin ebike for over 350 miles. What makes the experience great is the communications and assist in the two backordered items. The great customer support is appreciated and Qualisports earns my recommendation to family and friends. Thanks Liz!

Very professional and responsive. Bikes are excellent and unique
because they look like regular bikes and are not bulky.

I bought the wrong item. Customer service immediately responded my call and helped me to return the item. As soon as the item received they shipped the replacement. Great customer service and product. I love my Qualisports Beluga!

We really enjoy our Qualisports Dolphin bikes. We love traveling with them as they fold and fit easily into our truck's back seat area and can be put in and taken out quickly because of their relatively light weight.
Once unfolded, they are a fun bike to ride too. We have ridden these bikes on many trails now in many states as we travel and plan for many more miles of smiles! Cheers to 'getting out there' and having fun!

The Beluga and our Dolphin has changed our LIVES!

My wife and I purchased these Electric Bikes and we have become a lot more active. Our two grandchildren who are are both three years old get so excited knowing we are going out on rides when they visit.

Both my wife and I often ride our Bikes to work now. My commute is 5 miles round trip her commute is 30 miles.

I ordered a Volador during an Autumn sale, after saving up to buy a folding e-bike for several months. Liz contacted me a few days after I placed the order to inform me they were out of stock, & offered to switch my order to a different model. After discussing the pros & cons of Qualisports' other products, I decided to stick with the Volador even though that meant waiting about a month for the next batch to ship from the factory. Despite the numerous supply chain bottlenecks in late 2021, Liz regularly kept me up-to-date on the status of the shipment: when it left the factory, when it arrived at the warehouse, & when it finally left for delivery to me, which was ultimately earlier than I had expected. They were even able to handle a change-of-address as I moved in the time between when placing the order & when it arrived.

Once I got the bike, assembly was straightforward right out of the box with both the paper & online instructions. The Volador fits snugly in my coat closet & is just the right weight for me to carry up 2 flights of stairs between the street & my apartment. All of the parts are durable & use standard interfaces, so I've been able to tune, maintain, & repair the bike with ease.

There are only two areas I can think of for improvement. On assembly, I found the provided wrenches & hex keys a little clunky - particularly when turning the fender attachment screws closest to the magnetic catch on the right side of the rear wheel - though I was able to install everything easily with my own socket wrench. In terms of design, I think it would benefit from added suspension for a smoother ride, but even then the Volador rides more smoothly on my local cycle lanes than my previous road bike ever did. Overall, a very good product & customer service to match.

My experience with Qualisports was fantastic--I highly recommend using them. I ordered two bikes as gifts for my parents, and most importantly, my parents love the bikes.

However, I want to note that my great experience goes beyond just the quality of the product. Due to the COVID supply chain issues, there was some delay, and then an issue (by no fault of Qualisports) with the delivery of one bike. Qualisports was extremely proactive in their communication and kept me up to date every step of the way. Liz was in constant contact with me (and always quickly answered any questions I had) detailing what was happening, which was much appreciated.

A great product paired with exceptional customer service made this a GREAT buying experience.