QBE Europe Arvostelua 

I renewed my Business Insurance with QBE on 20 August 2021. I still have not received my Certificate of Insurance. I have repeatedly requested it, via my broker but my broker is having the same difficulty with QBE. I need this Certificate for business purposes.
The problem is compounded by the fact that I cannot find any easy way to contact QBE.

An absolutely risible performance by QBE. It should not be that difficult to issue an Insurance Certificate. Get a a grip.

4 months ago driver insured by QBE has driven in my back as I stopped by the junction. Case is under dispute as I stopped at the junction. They will do everything to don’t pay out. I had to spend £6k to repair my car. Everyone says that this is straight forward case as obviously the one who didn’t stop is in fault. Well, not for themZ

I HAVE ALL MY INVESTMENT PROPERTIES AND CAR AND HOME INSURANCES THROUGH THIS I THOUGHT A VERY REPUTABLE COMPANY. 2-3 MONTHS AGO THE WATERCORP HAD A LEAK OUTSIDE MY PROPERTY AND IT RUINED MY VERY EXPENSIVE POOL AREA. ITS TAKEN NEARLY 3 MONTHS AFTER I DID ALL THE RUNNING AROUND WITH THE CLAIMS OFFICER AT WATERCORP TO GET QBE TO LOOK AT THIS CLAIM AS YOU CANT CLAIM THROUGH DUE TO THE REINSTATEMMET CLAUSE IN WATER CORP LEGISLATION FOR QBE TO LOOK AT SORTING MY RUINED POOL. IVE BEEN TOLD NOW THAT THE BULL NOSE ISNT MADE ANY MORE AND THAT THE INSURANCE WILL PAY ME $90 PER DAMAGED TILE YET THEY WANT $3000-$3500 FOR THEM TO REPLACE THE BULLNOSE AS THEY WONT REPLACE IT ALL AS IT ALL ISNT DAMAGED AND THEY DONT CARE THAT IT WILL LOOK AN ABSOLUTE MESS WITH DIFFERNT COLOURED / TEXTURED TILES AROUND MY POOL. I HAVE TOLD THEM THAT WATERCORP IS THE ONE THEY HAVE TO TAKE THE CLAIM UP WITH BUT MY POOL SHOULD BE THE SAME AS IT WAS BEFORE THE DAMAGE OCCURED. THEY DONT CARE. SO IN SHORT I WAS FLOODED OUT AND ITS GOING TO COST ME THE EXCESS $500 AND $3-$3500 TO HAVE MY POOL BACK TO THE WAY IT WAS BEFORE THE INCIDENT. I WOULD ADVISE ANYONE TO CHECK THIS OUT WITH THEIR INSURANCE AS YOU MAY BECOME THE LOSER IN THIS AS i AM EVEN THOUGH YOU PAY $1000'S IN INSURANCE THEY TREAT YOU THIS WAY (2Q0022915)
just had an update i been told as its their policy as my insurance only replaces the damages i have 3 options
1.leave the broken bullnoses and hope the cracked slabs doesn't cut my grandkids feet
2. replace the broken ones with a totally different slab mine are brown the replacements are white
3. or pay $3500 dollars and have the bullnose replaced at my cost
what should i do?????????
why should i pay $3500for a problem caused by the water corps burst pipe off my property to fix something that wasn't broken this is ridiculous

Terrible company. They paid me back my premium after countless hours on the phone with very poor communication on their part. Now 18 months later they seem to have changed their mind and say no one was at fault therefore I need to pay my premium back. Ridiculous, terrible business.

This company is the worst in NZ.
They ignore our emails and don't want to pay enough. Many months are waiting. Never answered
I thought I would get market value for my written-off car, but the insurer offered ridiculous price. And many months doing nothing. Annoying

Disgraceful behaviour regarding forcing small local businesses to close. Shame on you!

a great company being closed down to QBE's ridiculous decision. Notary Express always offered excellent services, the best I have seen so far! So be careful if you become dependent on a QBE insurance!

Notary Express and Merlin was the most efficient conveyer I have used and was hoping to use many times in the future. Surely an asset to any holding company.

Very sad to hear of the closing of Notary Express due to QBE not renewing their insurance. I used Notary twice and they were reliable, efficient and good value for money.

This is an unfair change from QBE who are seemingly happy to squeeze out the smaller companies.

Disgusted and furious that QBE has forced the closure of Notary Express - an excellent company that has provided me with great value conveyancing through two transactions

Disgusting that this big firm is forcing the closure of Notary Express in Norwich because they won’t insure them thus removing choice and competition from the market

Really sad to hear the closing of Notary Express due to QBE not renewing their insurance. I used Notary a handful of times and they eye reliable, efficient and value for money.

This is an unfair change from QBE who were only too happy to take their premiums from Notary Express in previous years with only a single claim made against the insurance.

This insurance company is a disgrace. Forcing notary express to close during these challenging times is a devastating blow to many people who trusted and relied on their exemplary service. Disappointed with the way some people continue to divide us when we could be supporting each other.

Zero Stars!!!

My wife and I have used Notary Express on multiple occasions over the last six years and found them to be reliable, efficient and professional. To withdraw their Professional Indemnity Insurance when they had built up a thriving company is disgusting and shows a total disregard for small a company run by real people. Your director's might be slightly richer for this, and your conglomerate now has less competition, but you have made the world a worse place and denied many people of an excellent company when moving house etc.

If I could give 0 stars I would. Disgusting disregard for clients. Withdrawing insurance at short notice for no good reason- simply a change in policy - having a devastating effect on a well established and well respected business and ultimately forcing closure. Shame on you QBE.

If I could give QBE zero stars, I would. To line your pockets and force smaller companies such as Notary Express our of business is disgraceful. Notary Express has been absolutely professional in handling our purchase and it is such a shame they have to close. Shame on you, QBE.

I’m so angry that you have forced Notary Express out of business. They were head and shoulders above the run of the mill solicitors for both pricing and work ethic. I used them several times and they offered an affordable alternative to overpriced high street solicitors and now because you have refused to re-insure them, they have been forced out of business. Shame on you.

This is a disgraceful company that forces small companies out of business. awful and totally not worth the attention.

I cannot believe that QBE has forced Notary Express out of business. Merlin and his team were brilliant, efficient, prompt and charging fairly, unlike many other firms. This reflects very poorly indeed on QBE.

Zero stars
I’m disgusted at your treatment of Notary Express.
My husband and I have used them for two house sales and recommended them to many friends.
They have been first class, utterly professional, hard working and compassionate.
You have destroyed this small company for no reason. Leaving thousands of disappointed customers and dozens of people out of work at a time of national crisis.
I will never use QBE insurance and urge others to avoid you like the plague. Shame on you!