UPDATE
Hi Gloria,
Thank you for this information.
After reviewing your correspondence with our customer service department, we see that the situation has been resolved in the meantime.
If you have any further questions, please do not hesitate to contact us again.
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Hello Gloria,
Thank you for sharing your feedback, and we're saddened to hear that PuriBreeze didn't meet your expectations.
Your concerns regarding product quality are important to us, and we want to learn more about your experience with PuriBreeze.As we could not locate your order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Kayle from PuriBreeze