Prompt delivery and efficient service Quality of products Very helpful when resolving a small which turned out to be just my misunderstanding
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Katso, mitä arvostelun kirjoittajat sanovat
First time buyer from Purely Gourmet, for a 'last minute' gift hamper for a wedding anniversary. The hamper (Red wine & chocolates) was very good and well received. The 2pm cut-off for same-day delive... Näytä lisää
Yritys on vastannut
Last minute order that I needed to have delivered on the same day. Customer service excellent and the products ordered were well received by the recipient. Plus discount code offered for spending $150... Näytä lisää
Yritys on vastannut
I ordered from Canada an Easter basket for my daughter staying in Brisbane. She loved it and made me feel better that she wasn't forgotten on Easter. I paid extra for the 2-4 day delivery and it cam... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Purely Gourmet is a premium Australian gift hamper business, offering beautifully curated gourmet hampers and unique gift boxes for all occasions. Whether you're celebrating a birthday, corporate milestone, holiday season, or sending a heartfelt thank you, our hampers are designed to impress and delight. We proudly source high-quality, locally made and internationally inspired gourmet products from artisan chocolates and boutique wines to gourmet snacks, condiments, and sustainable Australian made treats. We also feature a growing selection of Indigenous gifts and products that celebrate First Nations culture and craftsmanship, supporting Aboriginal owned businesses and artists through ethical and respectful partnerships. Based in Melbourne, we deliver Australia wide with reliable service, elegant presentation, and a passion for quality and creativity. Our hampers are perfect for personal gifts, staff rewards, client appreciation, event gifting, and festive celebrations like Christmas and Easter. Purely Gourmet takes the stress out of gift-giving with thoughtful, ready to send options for every occasion and every budget. We also offer custom branded and bulk corporate hamper solutions tailored to your business needs, making it easy to create lasting impressions with meaningful, premium quality gifts. Explore our full range online at purelygourmet.com.au. Purely Gourmet where exceptional taste meets thoughtful, ethical gifting.
Why Choose Purely Gourmet Hampers & Gifts
Yrityksen kirjoittama
- Free Shipping on ALL Hampers over $150
- At Purely Gourmet, we go beyond traditional gifting to create unforgettable, premium hamper experiences. Every gift hamper we design is thoughtfully curated with handpicked gourmet products from trusted Australian producers, including Indigenous owned businesses. Whether you're celebrating a birthday, thanking a client, or sending love from afar, our hampers are packed with purpose, quality, and heart. We pride ourselves on fast delivery Australia-wide, elegant presentation, and a wide range of unique options to suit every occasion and budget. From locally made chocolates and artisanal condiments to boutique wines and relaxing selfcare items, each hamper tells a story of taste and authenticity. What makes us truly special? We offer customisable gift options, eco conscious packaging, and our signature “30 Day Gifting Guarantee,” which ensures satisfaction, or we’ll make it right. Whether you're looking for corporate gifting solutions or a last minute gift with impact, Purely Gourmet delivers more than just a box we deliver connection. Explore our bestselling gift hampers online and discover why so many Australians trust Purely Gourmet to make their moments extra special. Elevate your gifting today with our premium range of hampers that are made to impress, delight, and be remembered. Purely Gourmet where meaningful gifts meet gourmet goodness.
Purely Gourmet Gifting Guarantee
30-Day Gifting Guarantee
Purely Gourmet’s 30 Day Gifting Guarantee is our commitment to ensuring every customer has a seamless, worry free gifting experience. When you send a hamper through us, you can do so with complete confidence. If for any reason you or your recipient are not satisfied with the quality, freshness, or presentation of your gift, simply let us know within 30 days of delivery. We’ll happily offer a replacement or refund no questions asked.
We also guarantee on time delivery. If your gift does not arrive on the day you selected due to an issue within our control, we’ll take responsibility and make it right. Every hamper is hand packed with care to ensure it arrives beautifully presented and ready to impress. If it doesn’t meet our high standards, we’ll fix it.
Most importantly, our customer service team based right here in Melbourne is always here to help. Whether you have a question, concern, or just need some assistance, we’re just a phone call or email away. At Purely Gourmet, we believe gifting should always be a pleasure, and our 30 Gifting Guarantee is our promise to make sure it stays that way.
Yhteystiedot
459 Little Collins St, 3000, Melbourne , Australia
- 1300 618 530
- ausmade@purelygourmet.com.au
- purelygourmet.com.au
Same Day Delivery Across Melbourne
4,7
Erinomainen
605 arvostelua
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Atendimento e agilidade
Tivemos uma ótima experiência. A compra foi feita do Brasil e o site é claro e bem organizado, o que facilitou muito nossa escolha, mesmo com a barreira do idioma e o fuso horário de 14 horas.
O kit foi uma surpresa de aniversário para minha filha e ficamos muito felizes por conseguir comemorar essa data especial mesmo à distância. Ela amou!
O atendimento pelo chat foi excelente e a entrega muito ágil. Foi tudo ótimo. Muito obrigada!
(We had a great experience. The purchase was made from Brazil, and the website is clear and well organized, which made our choice much easier despite the language barrier and the 14-hour time difference.
The kit was a birthday surprise for my daughter, and we were very happy to celebrate this special moment even from a distance. She loved it!
The chat support was excellent and the delivery was very fast. Everything was great. Thank you!)
18. marraskuuta 2025
Vastaus yritykseltä Purely Gourmet
Thankyou Vivi and Merry Christmas from Australia to you in Brazil . Thankyou for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Support
Amazing team led by Josh
Amazing team led by Josh. Great products. Highly recommend. Have used them for years and always great service.
17. marraskuuta 2025
Vastaus yritykseltä Purely Gourmet
Thankyou Anoush for the kind words and the 5 Star Review, your ongoing support is invaluable to us, and we thank you for entrusting us with your gifting needs.
Thanks
Josh Trenerry - Founder Purely Gourmet
I loved that it was same day delivery…
I loved that it was same day delivery but the package that arrived wasn't exactly what I ordered. I had chosen a custom box and picked the items, but the food items were all wrong.
14. marraskuuta 2025
Vastaus yritykseltä Purely Gourmet
Hi Caroline,
Thanks for your feedback. I’m glad the same-day delivery was a positive for you.
I’m sorry that the items in your hamper didn’t match what you saw online. We always try to send everything exactly as shown and only swap an item if we absolutely have to due to unexpected stock issues. When that happens, we make sure the replacement is equal in quality and value or more, but I understand it can still be disappointing when you had something specific in mind.
As you can see, we have received many positive reviews, and we always aim to give every customer that same experience. Your feedback helps us improve.
Thanks again for letting us know.
Josh Trenerry
Founder, Purely Gourmet
communication was perfect and products…
communication was perfect and products were delivered on time, will definitely use again.
13. marraskuuta 2025
Vastaus yritykseltä Purely Gourmet
Thankyou Christie for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Support
Purely Gourmet is absolutely fantastic
Purely Gourmet is absolutely fantastic! Their baskets are beautifully put together, full of high-quality treats, and presented so elegantly. Ordering was easy, delivery was fast, and everything arrived in perfect condition. The recipient loved it, and I was really impressed with the attention to detail. Highly recommend for any occasion!
12. marraskuuta 2025
Vastaus yritykseltä Purely Gourmet
Thank you Tracy for the wonderful 5 Star review! We’re happy to hear you loved the presentation, quality, and overall experience with Purely Gourmet. It means a lot to know everything arrived perfectly and that your recipient enjoyed their gift. We truly appreciate your support and taking the time to share your feedback. We look forward to helping you again for your next special occasion! PG Customer Support
Presentation at point of delivery
Presentation at point of delivery could have been better. I ordered a balloon as it was a gift for a birthday and it was delivered in a box - not really very festive. Other than that the products used were of a high quality and a good selection. Thank you
7. marraskuuta 2025
Vastaus yritykseltä Purely Gourmet
Hi Jackie,
Thank you for your feedback and for taking the time to leave a review. We’re so glad to hear you enjoyed the quality and selection of our products.
We appreciate your comments about the presentation. While we always strive to create a special experience, we also need to consider how our gifts are transported, so practicality sometimes comes into play. That said, we’re continually reviewing our packaging to make our gifts as enjoyable and festive as possible.
Thanks again for your order and for helping us improve.
Josh Trenerry
Founder – Purely Gourmet
Great customer service and great products.
Great customer service and great products. Really happy with my experience.
5. marraskuuta 2025
Vastaus yritykseltä Purely Gourmet
Thankyou Jacqui for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Support
Friends Gift Box was no option to write a message…
There was no option to write a message to the recipient. My recipient had no idea who the gift was from….very poor.
5. marraskuuta 2025
Vastaus yritykseltä Purely Gourmet
Hi Susan,
Thank you for your feedback. We really appreciate you taking the time to share it. Just to clarify, we do have a section on the cart page where you can include a gift message and delivery instructions. We’re sorry if this wasn’t clear or easy to find, and we’ll take this onboard to improve the customer experience.
We also wanted to mention that when we attempted delivery, the recipient was no longer at the address provided. We arranged to redirect the hamper to her new location at no additional charge, and were pleased to ensure it was delivered successfully.
If you’d like any further clarification or have any questions at all, please feel free to contact me directly on 0414 985 612.
Thank you again,
Josh Founder Purely Gourmet
Vastaus yritykseltä Purely Gourmet
Thankyou Meredith for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Support
Fast and great value
Excellent service, very happy with our purchase. Fast delivery.
5. marraskuuta 2025
Vastaus yritykseltä Purely Gourmet
Thankyou Nicholas for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Support
Definitely the best presents
Definitely the best presents
Slow to deliver with Melbourne Cup PH. Beautifully wrapped and all contents thoroughly enjoyed. Thank you all my friends know you now.
4. marraskuuta 2025
Vastaus yritykseltä Purely Gourmet
Thankyou Claire for the 5 Star Review, Sorry about the slow delivery but pleased to hear that everyone was happy all round, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Support
Purely Gourmet Great Service!
Last minute order that I needed to have delivered on the same day. Customer service excellent and the products ordered were well received by the recipient. Plus discount code offered for spending $150 meant I got two hampers basically for the price of one including the same day delivery cost. Will use them again for sure
6. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Purely Gourmet
Thankyou Wendy for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Pleased to hear you got 2 hampers for the price of one. Look forward to seeing more orders coming thru soon
PG Customer Support
i have a great delivery experience…
i have a great delivery experience thank you vey mich
27. lokakuuta 2025
Vastaus yritykseltä Purely Gourmet
Thankyou Gwyneth for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Support
Delivery didn’t go well
The delivery had authority to leave which I didn’t request and the parcel was left in the lobby and no name could be find. They had to figure out who it was for
26. lokakuuta 2025
Vastaus yritykseltä Purely Gourmet
Hello Mrs. Kay,
Thank you for your feedback. We’re sorry to hear about your delivery experience and understand how frustrating it can be when a parcel is left without proper identification. As mentioned during our phone conversation, all deliveries are handled by our courier partners, and we’ll be sure to pass your feedback along so it can be addressed.
Thank you again for the opportunity, and we look forward to providing you with a better experience next time and hopefully earning a higher rating.
Kind regards,
Josh Trenerry
Founder, Purely Gourmet
Amazing
I sent one of the hampers as a gift to my friend in Sydney, and he was really happy with it. I’m very pleased with the service—thank you!
25. lokakuuta 2025
Vastaus yritykseltä Purely Gourmet
Thankyou Rishi for the 5 Star Review, pleased to hear that everyone was happy all round your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Support
Easy to use website
Easy to use website, efficient service, client happy with their hamper
20. lokakuuta 2025
Vastaus yritykseltä Purely Gourmet
Thankyou Amanda for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Support
Absolutely amazing
Absolutely amazing!
Purely Gourmet Melbourne delivers top-quality food with exceptional attention to detail. Everything was fresh, beautifully presented, and bursting with flavor. The service was friendly and professional from start to finish. You can tell they truly care about quality! Worth every cent.
Highly recommend!
20. lokakuuta 2025
Vastaus yritykseltä Purely Gourmet
Thankyou FM for your amazing 5 Star Review, your kind words and support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Support
Great Service!!!
The presentation was beautiful, the products were of high quality, and everything arrived on time and in perfect condition. It made a wonderful gift and was clearly put together with care and attention to detail. Highly recommend for anyone looking to send a thoughtful, premium hamper. However, the courier delivered it to the wrong unit. I had listed Unit 3, but after the company shared the delivery image, I realised the package had been left at Unit 2 instead. Apart from that delivery mix-up, the service and hamper itself were excellent.
20. lokakuuta 2025
Vastaus yritykseltä Purely Gourmet
Thankyou Sachini for your amazing 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Sorry about the delivery mix up but all's well that ends well.
PG Customer Support
10/10 for Customer Service from Josh
10/10 for Customer Service from Josh, thank you! Thanks to the delivery team too! Appreciate the urgent redirection as it made it to the birthday girl same day & she was stoked! :)
24. lokakuuta 2025
Vastaus yritykseltä Purely Gourmet
Thankyou Lisa for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Pleased to hear the birthday girl was happy as well so the objective was achieved
PG Customer Support
Delivered, even when they couldn't deliver!
While Purely Gourmet wasn't able to deliver a hamper to the location I wanted, the customer service was spot on. They let me know straight away what they could/couldn't do so that I could make alternative arrangements. I will certainly be using them in the future.
17. lokakuuta 2025
Vastaus yritykseltä Purely Gourmet
Thankyou Richard or the 5 Star Review, Hopefully we can deliver to your next Location. We apricate your ongoing support
PG Customer Support
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