Great price for an item that was hard to get. Good dispatch and posting times. When they have a sale, it’s a proper one with great discounts. I’d not come across this company before and it’s always a... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I can't recommend Protech enough. Royal Mail left my parcel of 3 Magic Pre-Release kits out in the rain and they got ruined, and the staff at Protech went above and beyond to get compensation for... Näytä lisää
Great getaway and safe place for anyone wanting table top gaming/card games and even RC parts. Literally Aladdins cave of collectables. A* seller and a youth of knowledge no matter what your thing is!... Näytä lisää
Prices for the products were great so was the packaging and shopping. However an item was removed from my order after I paid for it and I wasn't refunded the amount. I don't mind a product was removed... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Hi there we are Pro Tech Games, We are a Family run Hobby Specialist and Gaming Venue Located in Stockton On Tees
Yhteystiedot
7 Marston Court, TS182PN, Stockton on Tees, Yhdistynyt kuningaskunta
- 01642 051152
- support@protechgames.co.uk
- protechgames.co.uk
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Didn't respond to queries about online order
My order ended up with an incomplete address on. Not their fault, I've since had problems with other stores autocompleting my address without the house number.
However, once I noticed and emailed them, they didn't respond to any of my messages about it. Not even to tell me who the delivery company was or if they returned the item, and not when I asked for a refund after trying everything else. No response at all.
When I tried to find any tracking information all I could find was the "shopify" app which I'd never heard of before, couldn't get working, and I shouldn't need an app to handle an order I placed online.
3rd or 4th purchase
3rd or 4th purchase, always very quick dispatch, always as advertised, who can complain with service like that.
Placed an order on the 26th of…
Placed an order on the 26th of September for pre-order, with full tracking. On the 7th of November the product was released and I haven’t received a notification that the order has been shipped. I have emailed constantly and yet to receive any form of communication or status update of the order. ABSOLUTE SCAMMERS!
Great service friendly and welcoming…
Great service friendly and welcoming when going into the store for the first time. Thanks to Owen for the great communication, I’ll be back
Extremely poor service
I ordered something from the website and after it was marked as dispatched i waited for it to arrive.
After a week no delivery. I checked the website and it mentioned I need to wait for 28 days before I could raise an issue regarding delivery. I contacted Protech to ask if there was any information they could give me. No reply.
I waited a month after the dispatch notification and then contacted again to request a refund as my item was not received. I not only have not received a refund but I have zero contact from Protech. I would not recommend and I will not be shopping with them again.
Excellent service and price
Email them to find out what's happening…
Email them to find out what's happening to all my orders and get no reply.
Scammers
Scammers. Preordered Journey Together Elite Trainer Boxes in January, didn't receive any updates about dispatch. Have been trying to cancel the order since July, they just ignore all emails you send and have disconnected their number
I have emailed on 3 separate occasions…
I have emailed on 3 separate occasions regarding my recent order which I haven’t received and I’ve had no response or acknowledgement.
Gundam boxes arrived quickly
Gundam boxes arrived quickly, well packaged and a good price.
Got a quick response to postage query, thanks.
Best hobby shop in the North East.
Always responds quickly, expansive selection of products and comvenient opening times. Parking is easy and staff are always friendly.
Order Never Received
Unfortunately didn’t receive a card order for the second time. I won’t try a third time.
Good service
Well recommended
Great customer service and speedy delivery. Would definitely recommend.
Really good products at very fare price
Great and helpful staff
Great and helpful staff, support your local hobby store folks! (Or this one if you're not local)
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