Procius Arvostelua 

An utterly shambolic experience. Procius employ a uniquely backwards process where they hold references on file for in excess of half a year, to then actually check that these references are sufficient when the deadline comes - why they can’t check these references before adding them to your file is beyond me.

Of course when you call enquiring about the process, concerned about inevitable lost income when you can’t start your new job because of Procius, you are met with complete and utter disinterest - simply told that your file is being looked at, and they cannot offer any insight into when this might be done, purely to get you off the phone as promptly as possible. Should you try to email, you might be lucky to get an equally vague response the following week!

Sure enough, the process dragged on far longer than I could ever have imagined possible, and I was unable to begin my new job purely as a result of the woeful handing of my background checks by Procius. Having been through many background checks before, I cannot understand why my experience with Procius was so very different to any other that ive been through previously.

I really do hope that the companies that use Procius take this feedback on board and consider other referencing companies in the future, as any other company I’ve been through in the past has been infinitely more efficient.

Waited over 8 weeks for my disclosure, then to be told they would have to resend as the first one would be out of date. This took another 2 weeks!!

Procius staff were very professional and listened to the question. The whole process was quick and easy. Received my DBS within 10 days, Very impressive service.

Procius made the whole process of references easy and simple! Emma was absolutely amazing at keeping me updated every step of the way and was on hand to answer any questions!

Procius was quite efficient in carrying out their duties and all was done in a timely manner.

I was carried along at every point.

Procius made the whole process of references easy and simple! Vikki was absolutely amazing at keeping me updated every step of the way and was on hand to answer any questions!

The background checking process was faster than expected with satisfying result both for recruiter and employee.

Me parece muy bien la forma de tratar a los futuros empleados. Muy buena educación y un trato muy servicial. Muchas gracias.

My DBS Was completed very Quickly .Thank you for making the process of the background checking very easy to apply the whole experience was very positive.

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It’s been an user friendly application process, the information was sorted out quickly, I would recommend

What a completely useless company BUT it's never their fault apparently. If you need this type of thing done for your organisation and want potential employees to be on your side at the begining find another provider.

My experience with them was very positive. Great communication from day one and helpful be it phone. I was informed at every step and I could monitor the progress of my checks using the online account. It took ca. 1 month for my checks to complete.

The background and reference checks were seamless and carried out in a professional manner.

Very good communication. Polite and helpful.

Can’t recommend enough.
These guys answered questions gave advice and helped with solutions.
Thanks so much for processing everything fast and effectively

Very excellent customer service experience handling of my emails all cheaks very fast and easy to step by step very quick within 2 days very helpful with my call very promptly job very smooth running of the company very satisfied customer