ProBikeKit (New Zealand) Arvostelua 

755
•
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

It's hard to navigate the options as prices, sizes, and colors fluctuate constantly. While there are plenty of decent discounts, it's difficult to see what's actually available.

Yritys on vastannut

Saanut 3/5 tähteä

I brought a very expensive pair of wheels , paid gst at purchase time, only to be charged again at NZ customs, simply because Probike didn’t attach a gst invoice to parcel. Over the past two weeks,the... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Gr8 service with good communication. Only had trouble with the freight app not working properly but thought it would be long delivery time with covid and worker shortages. Delivery was 3 weeks but sti... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Fantastic products and great prices. Delivery is usually very fast too. They get things packaged and on their way quick smart. They stand behind their products too. Iv had a couple of minor iss... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Polkupyöräliike
  2. ja myös
  3. Pyöräilytarvikkeet
  4. Urheiluvälinekauppa

Erilaisten ulkoisten lähteiden tuottama tieto

ProBikeKit - Official stockists of Shimano, Campagnolo, Fulcrum, Vittoria, and more, helping you perfect your ride for over 18 years


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

755 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(755)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

First time Customer at Probikekit

First time Customer at Probikekit. I ordered a pair of forks from them. Great price! Excellent customer service throughout and they quickly answered my queries. I was kept up to date with delivery from the UK to NZ.
The pricing is very good, and everything I have looked at beats pricing from the main bike stores in NZ, which is pretty unfortunate.
Can't recommend PBK enough and I have subsequently ordered a new stem from them as well.

15. syyskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind regards,
Nicola

Saanut 5/5 tähteä

easy to use system

21. syyskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please do not hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Nicola

Saanut 5/5 tähteä

Bib Shorts

Second pair of RC shorts I have bought . Great !

18. syyskuuta 2022
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Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please do not hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Nicola

Saanut 1/5 tähteä

Nz website but not nz shop

17. syyskuuta 2022
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Vastaus yritykseltä ProBikeKit (New Zealand)

Hello Chris,

Thank you for your review.

I am very sorry to hear that you are unhappy with our website. I will ensure that your comments are passed to the relevant departments, as we do appreciate your feedback.

Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist.

Kind regards,
Nathan

Saanut 5/5 tähteä

My first purchase at ProBikeKit (NZ)

I found what I was looking for, placed the order, paid for it and received email. Simple and straight forward, That's just great.

17. syyskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please do not hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Nicola

Saanut 5/5 tähteä

Website is easy to navigate and…

Website is easy to navigate and checkout process was slick. Free delivery and regular discount options also make a big difference in where I choose to shop. PBK is very good in all these areas

15. syyskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please do not hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Nicola

Saanut 5/5 tähteä

easy password reset and swift checkout

easy password reset and swift checkout, 2 thumbs up!

13. syyskuuta 2022
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Vastaus yritykseltä ProBikeKit (New Zealand)

Hi Sean,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind regards,
Nicola

Saanut 5/5 tähteä

Happy with my order some months ago

Happy with my order some months ago, and pleased to find the items I need this time.

12. syyskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Charlotte

Saanut 5/5 tähteä

Good stock of components at competitive…

Good stock of components at competitive prices

11. syyskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Charlotte

Saanut 5/5 tähteä

Great Prices

A simple site to navigate and great prices.

10. syyskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Charlotte

Saanut 5/5 tähteä

Excellent product.

8. syyskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Charlotte

Saanut 5/5 tähteä

Website is easy to use

Website is easy to use
Price is right
Great range of stock

6. syyskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Amy

Saanut 5/5 tähteä

Found exactly the bike shoes i wanted…

Found exactly the bike shoes i wanted here which werent avaliable in retail store in hamilton

5. syyskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Amy

Saanut 1/5 tähteä

Sloooowww!!

Took nearly a week to process the order (one tail light)
Now it looks like a three week wait for it to arrive in NZ.
If you are happy to wait the price is right. Frankly there are better options available, certainly not what they used to be.

2. syyskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hi Andy,

I am sorry to hear of this issue.

I do want to assist and get this issue resolved and I am confident I can.

Please can you sign into your account to view the message I have just sent you?

I will be able to get this sorted.

Kind Regards,

Stephen

Saanut 5/5 tähteä

great system

29. elokuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Saanut 5/5 tähteä

Easy

Easy, straightforward purchase

29. elokuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Saanut 5/5 tähteä

3rd time using ProBikeKit

3rd time using ProBikeKit, website very easy to navagate and use.. Will definately use again :-)

29. elokuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Saanut 5/5 tähteä

really easy to buy

25. elokuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Saanut 5/5 tähteä

Easy shopping experience

Always very easy to purchase items through ProBikeKit. I've never had any issues so continue to use them...

21. elokuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,

Charlotte

Saanut 1/5 tähteä

Items not depatched/available

After waiting two months for items purchased they still did not arrive, website was still advertising item with "usually despatched within 2 weeks" which when questioned about Probikekit would not answer. After several queries still did not get answers as to if we would get the items, eventually had to cancel the order, very frustrating.

20. elokuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hi Jacques,

Thank you for leaving your review.

I am sorry to hear of this matter, looking at your account I can see the Customer Service Team has resolved this matter.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Nicola

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