ProBikeKit (New Zealand) Arvostelua 

755
•
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

It's hard to navigate the options as prices, sizes, and colors fluctuate constantly. While there are plenty of decent discounts, it's difficult to see what's actually available.

Yritys on vastannut

Saanut 3/5 tähteä

I brought a very expensive pair of wheels , paid gst at purchase time, only to be charged again at NZ customs, simply because Probike didn’t attach a gst invoice to parcel. Over the past two weeks,the... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Gr8 service with good communication. Only had trouble with the freight app not working properly but thought it would be long delivery time with covid and worker shortages. Delivery was 3 weeks but sti... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Fantastic products and great prices. Delivery is usually very fast too. They get things packaged and on their way quick smart. They stand behind their products too. Iv had a couple of minor iss... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Polkupyöräliike
  2. ja myös
  3. Pyöräilytarvikkeet
  4. Urheiluvälinekauppa

Erilaisten ulkoisten lähteiden tuottama tieto

ProBikeKit - Official stockists of Shimano, Campagnolo, Fulcrum, Vittoria, and more, helping you perfect your ride for over 18 years


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

755 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(755)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

I didn’t like having to pay double…

I didn’t like having to pay double postage on two items that were the same.

11. helmikuuta 2023
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello Jonathan,

Thank you for taking the time to leave your review. We value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Kind Regards, 
Claire

Saanut 5/5 tähteä

Ample brands. I was browsing for clothing from…

I was browsing for clothing from different bike stores but ended up with ProBikeKit. The site had an abundant selection. I found what I was needing.

9. helmikuuta 2023
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Saanut 4/5 tähteä
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Saanut 4/5 tähteä

was easy to find what i wanted …

was easy to find what i wanted but look pedal only comes with 12 nm carbon spring,, will havecto go elsewere to fet tge upgrade to 16nm kit

5. helmikuuta 2023
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Saanut 3/5 tähteä

Steep international delivery charges.

I like the company and products and have bought quite a bit over time, however the tracked delivery charges are now too excessive to order anything but the lightest of items. The cost of a jersey and some nutrition bars was going to NZ$70 which was approaching half of the cost of the items themselves. $70 for anything over 1 kg? Too high. So I deleted the nutritional bars and ordered the jersey to keep the weight under 1 kg. Sadly I won't be ordering components or heavier items in the future.

2. helmikuuta 2023
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello David,

Thank you for taking the time to leave your review, we value and appreciate your comments.   

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. 

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.   

Kind regards,  

Leah

Saanut 5/5 tähteä

Price is very good and shopping…

Price is very good and shopping experience was easy

2. helmikuuta 2023
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Saanut 3/5 tähteä

I brought a very expensive pair of…

I brought a very expensive pair of wheels , paid gst at purchase time, only to be charged again at NZ customs, simply because Probike didn’t attach a gst invoice to parcel. Over the past two weeks,they have admitted they got it wrong, no refund,just promises which don’t appear in my bank acc, over $400! They need to sort their whole process out, very disappointed, DONT buy items over gst threshold!

11. tammikuuta 2023
Oma-aloitteinen arvostelu
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Vastaus yritykseltä ProBikeKit (New Zealand)

Saanut 1/5 tähteä

Poor customer service when you have an issue

I have tried to place an order for a set of wheels four times now. They keep getting cancelled without explaination. I have contacted customer services and they say I can't be told because of GDRP. That is rubbish to hide behind GDRP to not send me an email to let me know if I have input something incorrectly.

22. tammikuuta 2023
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello Mike,

Thank you for taking the time to leave your review.

I am sorry that you have faced this issue with your order, I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Saanut 5/5 tähteä

review

your website is very good and will definitely use again

22. tammikuuta 2023
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Saanut 5/5 tähteä

Ordering on line is easy

Ordering on line is easy, intuitive
And speedy

17. tammikuuta 2023
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Saanut 4/5 tähteä

A repeat customer

A repeat customer, I use them to source hard to find in New Zealand bike parts expecially Campag. Orders always come through promptly. Thanks

14. tammikuuta 2023
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Saanut 5/5 tähteä

Best online bike store

Easy to use web site, good prices, free shipping on my order, confidence in PBK after years of purchases.

11. tammikuuta 2023
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Saanut 5/5 tähteä

Got wot I needed at a good price with…

Got wot I needed at a good price with out any fuss

10. tammikuuta 2023
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Saanut 4/5 tähteä

Bike pedals

Easy website to navigate plenty on offer

10. tammikuuta 2023
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Saanut 3/5 tähteä

Buying appropriate brake tube kits

The product description was poor and limited in information. We have purchased without knowing what we will actually get.

8. tammikuuta 2023
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sue

Saanut 5/5 tähteä

Good price

Good price, efficient service, free shipping.

4. tammikuuta 2023
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Saanut 5/5 tähteä

Awesome

Great pricing, great website, Love it :)

29. joulukuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Saanut 5/5 tähteä

Payment was easy and it worked

Payment was easy and it worked , also a good price for glasses

28. joulukuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Saanut 5/5 tähteä

Great service

Great service, easy transaction,and they had the item on hand.
Could not ask for more.

26. joulukuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Saanut 4/5 tähteä

Easy to navigate site

Easy to navigate site. Well organized with vast selection. Check out process quick and easy.

24. joulukuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

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