ProBikeKit (New Zealand) Arvostelua 

755
•
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

It's hard to navigate the options as prices, sizes, and colors fluctuate constantly. While there are plenty of decent discounts, it's difficult to see what's actually available.

Yritys on vastannut

Saanut 3/5 tähteä

I brought a very expensive pair of wheels , paid gst at purchase time, only to be charged again at NZ customs, simply because Probike didn’t attach a gst invoice to parcel. Over the past two weeks,the... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Gr8 service with good communication. Only had trouble with the freight app not working properly but thought it would be long delivery time with covid and worker shortages. Delivery was 3 weeks but sti... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Fantastic products and great prices. Delivery is usually very fast too. They get things packaged and on their way quick smart. They stand behind their products too. Iv had a couple of minor iss... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Polkupyöräliike
  2. ja myös
  3. Pyöräilytarvikkeet
  4. Urheiluvälinekauppa

Erilaisten ulkoisten lähteiden tuottama tieto

ProBikeKit - Official stockists of Shimano, Campagnolo, Fulcrum, Vittoria, and more, helping you perfect your ride for over 18 years


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

755 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(755)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

My goto site for many things cycling

My goto site for many things cycling, great deals, excellent product and very acceptable delivery times to the bottom of the planet!

5. huhtikuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Saanut 1/5 tähteä

While I still have an unresolved issue…

While I still have an unresolved issue of probike misrepresenting the sale price advertised by email compared to the purchase price online, and have given up on a resolution, this is the only site that sells the particular Trek kit I want.

1. huhtikuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello Scot,

Thank you for taking the time to leave your review.

I am so sorry to hear of the disappointment caused, in regards to the sale price, advised via the email received. Taking a look at your account, I can see that you have recently been contacted by a member of our Customer Relations Department.

Please login to your account, at your convenience to view and respond to this message.

We look forward to resolving this for you.

Kind regards,
Amy

Saanut 5/5 tähteä

Fantastic quick delivery 8 days to NZ

Fantastic quick delivery 8 days to NZ , well packaged

30. maaliskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Saanut 5/5 tähteä

Easy top purchase,so it’s wait and see…

Easy top purchase,so it’s wait and see I suppose.looking forward to its arrival.thanks Pro Bike Kit…🙏

28. maaliskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Saanut 5/5 tähteä

Very easy and quick to place my order

Very easy and quick to place my order. Confirmation was immediate

28. maaliskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Saanut 5/5 tähteä

Quick and easy online ordering

Quick and easy online ordering. Great range and very competitive prices. Highly recommended.

27. maaliskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Saanut 1/5 tähteä

Bike lights are over 10 days overdue…

Bike lights are over 10 days overdue from arrival date now and looks like they’re still being shipped. Wouldn’t order from here again unless I was willing to wait months for my arrival of items.

26. maaliskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

I am sorry to hear of this issue.

I do want to assist and get this issue resolved and I am confident I can.

Please can you sign into your account to view the message I have just sent you.

I will be able to get this sorted.

Kind regards,
Matt

Saanut 4/5 tähteä

I would prefer to give a review when…

I would prefer to give a review when (and If) I receive my order. However so far so good, the website was clear and easy to understand when making my order.
John

21. maaliskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello

Thank you for taking the time to leave your review.

We value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Saanut 5/5 tähteä

site is as easy to use as ever

site is as easy to use as ever, search engine works well. Would be helpful to connect to page being viewed immediately prior to signing in.

21. maaliskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Saanut 5/5 tähteä

Always good!

Specials are always worth waiting for..
Always a great range and good prices.
Love Afterpay/zip option.

20. maaliskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Saanut 5/5 tähteä

Nice web page & service

Nice web page, easy to follow and free shipping a bonus over certain $$ spend - another competitor did not offer this so I used ProBikeKit.

20. maaliskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Saanut 4/5 tähteä

Good selection

Good selection. Searching is a bit weird, is good if once I find a product similar to what I want I can navigate from that product page to the category it is stored in in your taxonomy. Also you are missing some crucial dimensions, e.g. the phone case.

19. maaliskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello

Thank you for taking the time to leave your review.

We value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Saanut 1/5 tähteä

I know no one else will ever see this…

I know no one else will ever see this as companies filter out bad reviews on trust pilot.,.

But your company misrepresented itself as an NZ business with a .co.nz domain and 10 day shipping times.

Once this became apparent (within 4hours of purchase) you “could not” issue a refund and cancellation, or upgrade the shipping to expedite it or even change the address to be shipped to.

Customer service was ridiculously confusing.

Would never recommend this site to anyone.

18. maaliskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

We are sorry that we have not managed to meet your expectations on this occasion.

We are always striving to improve and better your shopping experience and wouldn't be able to do this without your valuable feedback.

If you need any further assistance, please contact us via your account, social media or live chat.

Kind regards,

Matt

Saanut 1/5 tähteä

What a miss leading website!!

What a miss leading website!!! I dont even give 1 stars. Online this place comes up as probike kit (NEW ZEALAND) even has .co.nz at the end of it so I thought I was buying from.... NEW ZEALAND. Only to find out after buying a trainer for over $1000 plus a few other things garmin watch, sunnies close if not over $2000 that it isn't the case. Now I'm lumped with HUGE, HUGE custom fees. Not to mention how long this has taken to get to me. I will never ever use this website again. I feel scammed and ripped off. Extremely misleading. At the very least Probike kit should be the ones paying the all custom fees.

17. maaliskuuta 2022
Oma-aloitteinen arvostelu
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hi Alyssa,

Thank you for taking the time to leave your review. I am sorry to hear of this matter and we do want to get this looked into and resolved efficiently. At present I cannot locate your account, can you please contact us via one of the contact options on site.

We look forward to getting this resolved.

Kind regards,
Nicola

Saanut 5/5 tähteä
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Saanut 1/5 tähteä

Its a .co.nz website so you would be…

Its a .co.nz website so you would be excused for thinking the price includes taxes. No! Its not obvious enough when you purchase this info is down in the footer somewhere. I label that misleading and therefore far from honest. NZ customers add 25% to the price.

15. maaliskuuta 2022
Oma-aloitteinen arvostelu
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Thank you for taking the time to leave your review.

I am sorry to hear of this matter and we do want to get this looked into and resolved efficiently.

At present I cannot locate your account, can you please contact us via one of the contact options on site.

We look forward to getting this resolved.

Kind regards,
Matt

Saanut 5/5 tähteä

Great service

Great service , site easy to use , communication great .

14. maaliskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Saanut 5/5 tähteä

Easy ordering!

Just ordered from your site!
Return email from you with all details plus order# in my box immediately!
Good service!

14. maaliskuuta 2022
ProBikeKit (New Zealand)-logo

Vastaus yritykseltä ProBikeKit (New Zealand)

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

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