Eddie - Edible Ink Printer Platform Kit

Tuotteen Eddie - Edible Ink Printer Platform Kit arvostelut

Tuotteen tähtiarvosana perustuu kaikkien sitä koskevien arvostelujen keskiarvoon.


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Myyjä: Primera Technology

www.primera.com

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5,2 t. Arvostelua

4,7

Tällä sivulla olevat arvostelut ovat arvostelijoiden mielipiteitä yrityksestä Primera Technology. Trustpilot ei asetu niiden eikä minkään tuotteen taakse.


Tuotteen tiedot

The Eddie Platform Kit contains a platform tray for items 1" (25.4mm) - 2" (50.8mm) high and includes two risers for items under 1" (25.4mm) high. Print on donuts, bagels, bars, or other larger treats! Maximum item size is 4.5" (114.3mm) wide x 2" (50.8mm) high.

Kaikki arvostelut


Saanut 5/5 tähteä

I wish I had known about this product sooner! I had struggled with the item being too tall occasionally and always had to make extra just in case it wouldnt go through the printer! Now that I started using this platform, I have no waste!

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Vastaus yritykseltä Primera Technology

Hi Tina,
I'm sorry you didn't hear about our platform kit sooner. I'm glad it's helping out and reducing waste.
Sincerely,
The Primera Team

Saanut 5/5 tähteä

Very easy to install

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Vastaus yritykseltä Primera Technology

Hi Carla,
We're happy to hear your Eddie Platform Kit installation went well. Thank you for taking the time to provide your feedback.
Sincerely,
The Primera Team

Saanut 2/5 tähteä

Very challenging to use. Instructions aren’t very clear.

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Vastaus yritykseltä Primera Technology

Hi Kimberly,

We're sorry to hear that you had trouble with the platform kit. I'll have support reach out to you to provide some additional assistance. in the meantime, here is a Knowledgebase article about the platform kit.

https://customercare.primera.com/portal/en/kb/articles/eddie-platform-ki
t-instructions

Best regards,
The Primera Team

Saanut 1/5 tähteä

I wish someone would have told me I don’t need this attachment. What a waste of money

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Vastaus yritykseltä Primera Technology

Hi Beth,
You only need this attachment if you want to print items that are up to 2" tall. We would be happy to take it back for a full refund. Just contact our support department via live chat on our website. They'll help you out.
Kind regards,
Primera

Saanut 5/5 tähteä

Super amazing! Was able to print on some marshmallows and hamburger buns using the platform kit!

Saanut 5/5 tähteä

This is a serious piece of machinery! Nothing is cheaply made. Definitely high quality!

Saanut 5/5 tähteä

Haven’t used it yet

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Vastaus yritykseltä Primera Technology

Hi Syndie,
Let us know how it goes or if you have any questions along the way.
Thanks,
Primera

Saanut 5/5 tähteä

Easy to install and uninstall. Makes printing on things so fast and easy. I regret not getting it sooner!

Saanut 3/5 tähteä

Great product but way to expensive to buy adapters for machine

Saanut 4/5 tähteä

Wanted to put on the platform kit, but was unable to. The two screws in the back are so tight they cant be removed.

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Vastaus yritykseltä Primera Technology

Hi Michelle,
I'll have support reach out to you. Thank you for your feedback.
Primera

Saanut 5/5 tähteä

This kit make it easy for those one print projects

Saanut 5/5 tähteä

So far so good. I like that it’s sturdier than the arm that comes with the machine

Saanut 3/5 tähteä

Haven’t been able to use yet due to the screws I will not come out But will try again later

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Vastaus yritykseltä Primera Technology

Hi Sandra,
Our support department reached out to you last week. They recommend you use a bigger screwdriver with a longer shank and bigger handle to get more torque. That should do the trick. Give them a call if you still are having trouble 763-475-6669.
Primera