Primedefender Arvostelua 

Vastaus yritykseltä Primedefender

1 päivä sitten

We’re sorry for the confusion this caused. You mentioned that you thought you were renewing your Paramount account when you encountered PrimeDefender. PrimeDefender is not affiliated with Paramount, and our advertisements clearly identify the PrimeDefender service, product, pricing, and subscription details.

If you received an email that you believe led you to PrimeDefender while attempting to renew Paramount, we’d appreciate it if you could send us a copy or screenshot. We’d like to investigate the circumstances and determine exactly what occurred.

We’ve proactively located your account and issued a full refund. Please allow 2–4 business days for the refund to be reflected on your credit card.

If you have any questions or can provide a copy of the email, please contact us at 1-855-718-7363 or service@primedefender.com.

Vastaus yritykseltä Primedefender

2 päivää sitten

We’re sorry for the frustration this has caused. We want to clarify that PrimeDefender does not insert itself into ParkMobile or any other third-party payment process, nor do we advertise through pop-ups on third-party billing or payment pages.

All PrimeDefender advertisements are clearly identified as advertisements, and our signup process clearly displays the PrimeDefender name, product, pricing, and subscription details throughout the process.

Since what you’ve described is not consistent with how PrimeDefender is advertised, we would appreciate any additional details or screenshots showing where you encountered PrimeDefender while attempting to pay for parking. This will allow us to investigate exactly what occurred.

For assistance with the $19.45 charge, please contact us at 1-855-718-7363 or service@primedefender.com, and we’ll be happy to resolve this issue.

Vastaus yritykseltä Primedefender

2 päivää sitten

We’re sorry for the frustration this caused. We do want to clarify that PrimeDefender does not place QR codes at Rainbow Park or insert itself into the parking payment process. Our advertisements are clearly marked as advertisements, and the PrimeDefender name, product, pricing, and subscription details are displayed throughout the signup process.

Since you mentioned scanning a QR code at the park, we’d really appreciate any additional information you can provide about it, including a photo of the QR code or sign if you happen to have one. What you’ve described is not how PrimeDefender is advertised, so we’d like to understand exactly what happened and investigate where that QR code directed you.

If you’d like to discuss the charge with us directly, please contact us at 1-855-718-7363 or service@primedefender.com, and we’ll be happy to help.

Vastaus yritykseltä Primedefender

2 päivää sitten

We’re sorry for the frustration and inconvenience this caused. We want to clarify that PrimeDefender does not have access to Uber’s payment process or customer credit card information, and we do not obtain or “pirate” card details from Uber or any other third-party website.

All PrimeDefender advertisements are clearly identified as advertisements, and our signup process displays the PrimeDefender name, product, pricing, and subscription details throughout the process.

Since you believe this occurred while attempting to sign up for Uber, we’d really appreciate any additional details or screenshots showing where you encountered PrimeDefender. What you’ve described is not consistent with how our service is advertised, and we’d like the opportunity to investigate exactly what occurred.

If you’d like to discuss the charge with us directly, please contact us at 1-855-718-7363 or service@primedefender.com, and we’ll be happy to help.

Vastaus yritykseltä Primedefender

2 päivää sitten

We’re sorry for the frustration this caused, especially having to cancel your card. You mentioned that the $19.45 PrimeDefender charge appeared after you entered your information while trying to pay for parking in Washington, DC.

PrimeDefender is not part of the parking payment process and does not obtain payment information from parking websites. Our advertisements are clearly identified as advertisements, and the PrimeDefender name, product, pricing, and subscription details are displayed throughout our signup process.

We’d really like to understand what happened in your case. If you can provide any details about the parking website, sign, or page you were using when you encountered PrimeDefender, please send them to us so we can investigate how you reached our signup page.

For assistance with the $19.45 charge, please contact us at 1-855-718-7363 or service@primedefender.com, and we’ll be happy to resolve this for you.

Vastaus yritykseltä Primedefender

2 päivää sitten

We’re sorry for the frustration this has caused. We would be glad to review your account and the charge with you directly. Please contact us at 1-855-718-7363 or service@primedefender.com, and our team will be happy to assist.

If a refund has already been issued, it is standard for refunds to take approximately 2–4 business days to be reflected back on your credit card, depending on your card provider.

Vastaus yritykseltä Primedefender

2 päivää sitten

We’re sorry for the frustration this caused. You mentioned that you encountered PrimeDefender while trying to pay for a parking ticket, and we’d really like to understand what happened.

Our advertisements are clearly identified, and the PrimeDefender name, product, pricing, and subscription details are displayed throughout the signup process. If you have any additional details or screenshots showing where you encountered PrimeDefender, we’d appreciate you sharing them with us. What you’ve described is not consistent with how our service is advertised, and we’d like the opportunity to investigate.

Please contact us at 1-855-718-7363 or service@primedefender.com, and we’ll be happy to review the charge and help resolve this for you.