This is the perfect instant coffee available for online orders. It tastes absolutely amazing, smooth but full of flavour, both decaf and house blend, we can't fault it at all. The 500gr tins are the p... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
My search for a strong coffee tasting coffee continues. I have tried numerous and thought I’d splash out on Presto Intenso from Waitrose. Lovely packaging and I always love the smell when coffee is fi... Näytä lisää
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Great tasting, well priced and environmentally responsible coffee bags. Only drawback is that once they're out of the box you can't tell from the sachets which coffee is in it as the sachets all loo... Näytä lisää
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Avoid as partner ordered coffee Oct 2023, they took payment and never delivered. Sent emails to support and no response. Just got a marketing email from them today and Facebook shows them skiing wit... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Presto is an independent UK coffee company on a mission to make great coffee simple. We believe quality coffee should fit into real everyday life, whether that means a quick premium instant coffee before the school run, freshly brewed ground coffee at the weekend, whole beans for your machine, or convenient coffee bags for work, travel and busy mornings. Best known for our barista-grade instant coffee, Presto also offers whole bean coffee, ground coffee and individually wrapped coffee bags, giving customers an easy way to enjoy better coffee however they like to brew. Our range includes smooth, bold, decaf and half-caf options, all designed to deliver proper flavour without unnecessary fuss, equipment or coffee snobbery. We are proudly B Corp certified and use coffee sourced from Rainforest Alliance certified farms. Sustainability has always been central to Presto, from responsible sourcing to our recyclable and plastic-free packaging. We believe good coffee should taste great, be easy to enjoy, and be made with care for people and the planet. Presto is stocked online and in leading retailers including Waitrose, Co-op, Ocado, Booths and other selected partners. Customers can also buy directly through our website, on Amazon, and through our coffee subscriptions. Whether you are ordering instant coffee, coffee beans, ground coffee or coffee bags, our team is here to help with product questions, deliveries, subscriptions and anything that is not quite right. We keep things friendly, practical and refreshingly fuss-free. Presto exists to upgrade everyday coffee: better taste, better convenience and better packaging, one simple cup at a time.
Yhteystiedot
4 King's Bench Walk, Temple, EC4Y 7DL, London, Yhdistynyt kuningaskunta
- support@prestocoffeeroasters.com
- presto-coffee.com
3,7
Keskitasoinen
270 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 83 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The coffee is very nice
The coffee is very nice, now we have a order and delivery service I’ll be ordering all the time.
26. elokuuta 2026
Such gorgeous coffee with the perfect…
Such gorgeous coffee with the perfect blends!
3. elokuuta 2026
The quality of the Coffee is excellent
The quality of the Coffee is excellent. I have so enjoyed the authentic taste after trying so many instant coffees
The packing design is great and enhancing the experience of using the coffee. The delivery was very quick and parcelled to protect the tin of coffee I purchased. Price was excellent for the quality of the coffee.
3. heinäkuuta 2026
Vastaus yritykseltä Presto Coffee Roasters
Thank you for the lovely review. We’re really pleased you’re enjoying the quality and taste of the coffee, and that everything arrived quickly and well packed.
Thanks again for choosing Presto Coffee and for taking the time to leave us a review.
Best wishes,
James
Vastaus yritykseltä Presto Coffee Roasters
Thank you so much for your continued support and for a 5-star review! We’re delighted to hear that you’re still enjoying your experience with Presto Coffee. We really appreciate your loyalty and look forward to keeping your coffee consistently great.
Best wishes,
James
The ordering system led to weekly…
The ordering system led to weekly delivery which I didn’t want. The coffee was not as described. Poor taste, poor value for money. A refund and cancellation of all deliveries would be appreciated.
20. heinäkuuta 2026
Vastaus yritykseltä Presto Coffee Roasters
We're sorry your experience with Presto wasn't a positive one
We've now resolved this with you directly by cancelling your subscription and arranging your refund. Thank you for giving us the opportunity to put things right, and we wish you all the best.
Pros and Cons
On the plus side, the coffee itself was decent, which is the most important thing. Unfortunately, it took longer to reach me than the postage time I paid for, and the packaging itself isn't particularly travel-friendly.
14. toukokuuta 2026
Vastaus yritykseltä Presto Coffee Roasters
Thank you for taking the time to leave us a review. We’re pleased to hear you enjoyed the coffee, though we’re very sorry the delivery took longer than expected.
We also really appreciate your feedback on the packaging. Comments like this are helpful and give us something to consider as we continue to improve.
Thanks again for giving Presto Coffee a try.
Best wishes,
James
Great tasting
Great tasting, well priced and environmentally responsible coffee bags. Only drawback is that once they're out of the box you can't tell from the sachets which coffee is in it as the sachets all look the same.
Delivered quickly and safely.
7. heinäkuuta 2026
Vastaus yritykseltä Presto Coffee Roasters
Thanks for your review! We’re really glad to hear you’re enjoying the taste, value, and quick delivery of your Presto Coffee.
We appreciate your feedback about the sachets being difficult to identify once removed from the box. It’s a good suggestion, and we’ll bear it in mind as we continue to improve our packaging.
Thanks once again for your support!
Excellent communication and swift…
Excellent communication and swift delivery of our coffee.
1. heinäkuuta 2026
Vastaus yritykseltä Presto Coffee Roasters
Thank you for your lovely feedback. We are very pleased to hear you had a great experience with our communication and delivery service.
We hope you continue to enjoy your Presto Coffee, and thank you for choosing us!
A lovely barista coffee in an instant!
A lovely barista coffee in an instant!
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Presto Coffee Roasters
Thank you for the kind review! We are so pleased you’re enjoying the convenience and quality of our coffee.
Thanks for choosing Presto Coffee, and we hope you continue to enjoy!
Decaf is excellent
Decaf is excellent! I’ve tried the half-caf and decaf and honestly the instant and coffee bags are the best I’ve had. Really good coffee and if I ever leave it out in the office it’s always the first to be nabbed up at break time!
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Presto Coffee Roasters
Thank you for the great feedback! We're happy to hear you’re enjoying both the half-caf and decaf options, and it’s great to know they’re proving popular in the office too :)
We put a lot of care into making sure our decaf still delivers a great coffee experience, so it’s nice to hear you rate it so highly. Thanks for your support, and we hope you continue enjoying Presto Coffee!
hands down the best instant!
This coffee is hands down the best coffee I have had from home. My household have been loyal customers since launch and I can’t see us going anywhere else! The coffee bags are also a game changer!
16. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Presto Coffee Roasters
Thank you so much for your continued support. It's great that Presto has become a favourite in your home, and we really appreciate you sticking with us since launch.
We’re delighted you’re enjoying the range, and feedback like this means a lot to the team. Thanks again!
Horrendous AI ads
Horrendous AI ads
Edited: I just want to highlight that Presto’s reply to this is absolutely untrue.
30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Presto Coffee Roasters
Thank you for sharing your feedback. We just wanted to clarify that Presto Coffee has never used AI-generated ads.
We take pride in creating our own content and representing our brand authentically. Thanks for bringing this to our attention and hope this clears up any confusion.
This is the perfect instant coffee…
This is the perfect instant coffee available for online orders. It tastes absolutely amazing, smooth but full of flavour, both decaf and house blend, we can't fault it at all. The 500gr tins are the perfect options as well. The only thing I'd like is a reorder reminder before my next delivery is due.
27. kesäkuuta 2026
Vastaus yritykseltä Presto Coffee Roasters
Thank you for taking the time to leave such a thoughtful review. It’s good to hear that you’re enjoying both the House Blend and Decaf, and that the larger tins are a good fit for you.
Your suggestion about reorder reminders is really helpful. We’ll share this with the team as we continue to look for ways to make the ordering experience even easier.
Thanks again for your support, and we hope you continue enjoying Presto Coffee!
Intenso instant coffee
Fooled by the packaging. Intenso instant was actually fairly tasteless, I'll be going back to Kenco Millicano
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Presto Coffee Roasters
Hi Jim, thanks for trying Presto and taking the time to leave feedback.
Sorry to hear Intenso wasn’t the one for you. Taste is always personal, especially with stronger instant coffees, but we do genuinely listen to this kind of feedback as we continue working on the range.
If you'd like to try a different blend or have us make it right, please message us via the website and we'll sort a replacement for you.
Thanks again for giving us a go.
James
I guess it’s all a matter of taste
My search for a strong coffee tasting coffee continues. I have tried numerous and thought I’d splash out on Presto Intenso from Waitrose. Lovely packaging and I always love the smell when coffee is first opened however with this nothing, so I made a cup hmmm odd mild aroma and I suppose it could be called coffee but not as mere mortals expect. I’m no connoisseur so maybe coffee experts would rave about complex flavours in there but it ain’t for me nor I suspect many others.
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Presto Coffee Roasters
Hi Michael, thanks for trying Presto and for such a considered review. I'm glad you liked the packaging, but sorry to hear the Intenso didn't hit the mark for you. Taste is personal, especially when it comes to strength and aroma, and we always listen to feedback like this as we develop our range. If you'd like to try a different blend or have us make it right, please message us via the website and we'll sort a replacement for you. Thanks again for giving us a go.
James
Very Poor delivery and customer services
Order for a gift for my brother's birthday. Order remains 'unfulfilled' nearly 2 weeks later. I've email their customer services to see what the delay is, but no reply. Totally disappointed - would not recommend :(
22. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Presto Coffee Roasters
Hi Andy, I’m really sorry to read this, especially since it was a gift. It’s absolutely not the experience we want anyone to have. Please message us via the website with your order details so we can look into what went wrong and make it right – if something's missing, we’ll organise a replacement. Again, sorry for the inconvenience and thank you for flagging it.
James
Great website with lots of choices
Great website with lots of choices, great value for the large pack sizes as they last ages. Delicious flavour and aroma
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Presto Coffee Roasters
Hi Kellie – thank you so much for taking the time to leave such a lovely review. We're really pleased you're enjoying the variety on the site, as well as the great value and longevity of the large pack sizes. It's great to hear you're loving the flavour and aroma too. Thanks again for your support!
James
Avoid! SCAM
I placed this order on the 11th November. It is ridiculous that it has not arrived yet - 3 weeks later. This is very bad customer service. I have sent many many emails and attempts to contact but they are not replying. They are just stealing money - AVOID
2. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Presto Coffee Roasters
Hi there, I’m really sorry to hear your order from 11th November still hasn’t arrived – that’s absolutely not what we expect, and I completely understand how frustrating it is. Please message us via the website with your order details so we can investigate immediately. If the order is missing, we'll organise a replacement and make sure you’re looked after. We're sorry again for the delay and lack of communication, and thank you for bringing it to our attention.
James
Best coffee i have tried!
Best coffee i have tried!
I have been using it for years and won't go anywhere else. The packaging is also a good selling point.
2. kesäkuuta 2025
Oma-aloitteinen arvostelu
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