I placed an order for a watch in November 2025. Very long story but I didn't receive my refund once agreed. All evidence of this was sent to them they did send another watch but was still faulty... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent service, tracking info was up to date! My watch arrived without issues is a sturdy shipping case for protection. Came all the way to New York, then travelled down to Trinidad & Tobago. Had t... Näytä lisää
I got my son's a gift from Seiko Mods after they wanted their first watches that were reliable, had the looks and automatic mechanism. The best I could think of was a Seiko movement paired by a mod de... Näytä lisää
Ordered a watch December 2026 - took weeks for it to be ‘delivered’ using UPS tracking through china etc. Missed the watch as had x2 ‘attempted delivery’ and they returned to seller. Originally paid f... Näytä lisää
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Had a great experience doing my…
Had a great experience doing my shopping there
I recently purchased a watch from…
I recently purchased a watch from Premium Hour, and the experience exceeded my expectations. From the moment I browsed their collection, it was clear that this company values both quality and style. Their watches have a premium feel, with excellent craftsmanship and attention to detail that truly stands out.
My older brother loved his watch!!
Got a watch for my older brother on his birthday, he absolutely loved it!! Never seen him so happy, thank you so so much!
Watch arrived in timeee
Watch arrived in timeee, great quality and communication. Very happy with the service will be purchasing again
Scammers, don't deliver and don't refund
Complete scammers. I bought a watch 3 months ago (order 5479). It never arrived (never left China as the fedex track number shows). I asked for my refund and they never answered. Don't trust them
Never got my watch
They took my order and stopped responding. My watch never came $300 out the window.
Avoid
⸻
Absolutely terrible experience. I paid in full for my watch and still haven’t received it. The order is delayed with no explanation, and after taking my money they completely stopped responding to emails and messages.
No updates. No communication. No accountability.
This is unacceptable customer service. Once they receive payment, they seem to disappear. I regret ordering from this company and would strongly advise others to think twice before purchasing.
Very disappointed and frustrated.
Support is useless
Support is useless. My watch was delayed by a week so I wanted a return and they completely blanked me. i Expressed my statutory rights and they still continue to ignore me. I do not recommend this company as their support is genuinely shocking they seem to think they don't need to obey consumer laws.
Thank you guys
Thank you guys! My watch arrived it’s fantastic. What a masterpiece
Do not get duped by this scammers
Do not get duped by this scammers. I ordered a watch on 22Jan and received it on 10Feb. The communication was really bad and upon receiving the watch it felt really cheap quality and strap felt cheap the one you buy from ebay. They said 30 day return policy but when I asked them about return process. They emailed me saying due to customs regulations return are not possible. They are not replying to my emails or online queries on their website. They will not give you money back. Watches look flashy on instagram but quality is bad. No paperwork is involved when they send you the order.
Scam nichts glauben alles nur Betrug
Scam nichts glauben alles nur Betrug.
Wie alle 5 Sterne Bewertung für dieses schein Unternehmen. Nicht in Vorkasse gehen.
Avoid Avoid and Avoid
Avoid Avoid and Avoid . I ordered 2 watches in December . And I am still waiting. I was assured it would arrive by the 10.01.26 . After following the progress of the shipment, it showed that they delivered it to themselves. I asked why it was delivered in London, and not to my address in Greater Manchester, they stopped responding, I sent a number of emails, they just ignore them and don’t reply. I’ve asked for a refund, again no response. They have stolen my money and don’t have the decency to explain why it was not delivered to my home address. A disgusting and disgraceful company that doesn’t deserve even 1 star
Sent a damaged watch
Sent a damaged watch, returned, not refunded. taking legal action. Just avoid, trust me.
This is a scam! Dont buy
This is a scam! I placed an order and the website clearly states that there is a delivery time of 3-5 working days. After 7 days I did not receive anything. No communication no track/trace nothing. The customer service and instagram account do not reply. I will involve my bank to get my money back.
AVOID Company
AVOID Company
Ordered a watch for my son's Christmas, and was emailed saying it would arrive in time. They contacted me to say when the delivery was going to be. Item delayed in transit. Was told they would look into my order and accept the return. Then they avoided all my attempts to try and contact them, still yet to get back to me. Poor customer service, had to get my bank involved. Honestly, the watch is of poor quality and feels extremely cheap. Even if I had arrived on time, I probably would have returned it. It's better to shop elsewhere if you're looking for quality.
AVOID AT ALL COSTS
AVOID AT ALL COSTS! Terrible customer service and untrustworthy company. If you don’t want to be ripped off or let down. avoid ordering! Communication stops as soon as you place your order and pay.
Quality is 10/10
Quality is 10/10, everything is flawless but since it comes from china delivery took over 3 weeks to Europe!
Amazing company!
They kept me updated the whole way, even with the backed up and busy holiday season. Watches came fast and they are amazing! Will be ordering again.
Premium hour
Whoever runs the instagram deserves a raise, very helpful and explains all details to the dot, service was very good and delivery within 2 days, and the quality of the watch puts the icing on the cake, definitely not my last purchase
Incredible quality
Incredible quality. Arrived fast and looks beautiful 🤩
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