Preloved Arvostelua 

Hopeless..actually worse than hopeless,seriously do not waste your money on this,I wish I hadn't luckily it wasn't much

I wouldn't even recommend this shambles of a site 1 star. I give 0 stars. Useless company that when they do reply clearly read off 'given responses' and have zero knowledge about the sale of animals. This review is from a breeders prospective.... although charges to see an add are just as crazy. I am a 5* licensed breeder and have had to jump through so many hoops in order to reach the highest level. You have to hold at least 1 level 3 in animal care. You have to have independent vets come to your home and have the local council view your property on several occasions. You have to have the correct paperwork. You have to also pay upfront a fee of £400 plus to become licenced. You may not even be awared a licence and you don't see that money returned. Thankfully that never happened. However, I've paid out £400 already and had vigorous checks by the governing bodies. I pay out for stud fees and ensure the female dog (because the review won't allow me to use the correct term for a female dog 🤯) and puppies want for nothing. Before breeding i have to ensure all health checks are carried out which is not cheap. But it shows my level of competence and knowledge in raising healthy, in house raised puppies. I have 2 at a push 3 litters a year and I've done everything by the book. Yet this money grabbing company along with other online sites are penalising the licenced breeders whilst inadvertently allowing the rogue breeders to advertise for £6 a year whilst charging £20 a month to the licenced breeders. We have already paid our fees to prove our worthiness. All these sites do is make it easy for backyard breeders to advertise shady litters for £6 per year! No wonder why so many shady people don't bother getting a licence. What's the point if we are penalised for it? I'm not talking about the odd litter here and there by someone that also raises their litters like a licenced breeder, I'm talking about the shady backyarders whom really have NO care for animal welfare (bit like preloved). I've suggested to them that they charge a much larger fee for unlicensed breeders which would either encourage people to be a licenced breeder or discourage dodgy breeders if they have to pay out loads to advertise. Their adverts are also not highlighted. This method will have a much more positive effect on the quick buck mentality breeders (greeders) as they want to spend as little as possible. And then to reward those that are actually responsible breeders and already barely break even due to the dogs being of high quality and tested etc etc paying a yearly fee of say £20 and can freely advertise their litter/s and have them highlighted at no charge, as they have paid their yearly fee. This would than make the movement to better breeding and minimising backyard breeders. I mentioned this to my council whom completely agreed and said sites like preloved, Gumtree etc are encouraging dodgy breeders by not giving higher prices to advertise. If they all did this movement then it would be interesting to see the amount of dodgy breeders suddenly decline. I feel more checks should also be done to prove identity as anyone can can make up a name and email address. If these shoddy companies really want to make a difference to animal welfare then take on board what I've said and make the changes. Also stop people selling dogs under 6 months old as its Lucy's law not to and the breeder must take the puppy back. Again this will never stop unless sites get on board with councils and licenced breeders to stamp this out. So avoid the site at all costs (pun unintended). It's an insult that no checks are done on these back yard greeders that can advertise under many differing names for £6 a year but if you have a licence, checks and have two litters a year you have to pay as a business at £20 per month. Time to sort it out.

Check your bank account if you have ever used this site before. They continue to take annual payments from you without letting you know. Also, trying to cancel this 'subsciption', which I never signed up to in the first place, is not easy.

I went on preloved tonight to search the adverts. I found what I was looking for, but when I tried to contact the seller, I was informed I had to pay £6.00 unless the advert was over 12 days old! I'm wondering if people paying for adverts on preloved are aware that potential buyers he to pay a fee. I'm not willing to pay. The good news though, what I'm looking for is 10 days old now - so hopefully I won't have too long to wait. Absolute madness - everyone just seems to want to suck money out of people at every turn!!

Why when you do an advert does it takes days and days to approve the advert. It is so frustrating. Is it just 1 old lady running this site? Seems like it. Waste of time

What a terrible company.
Unsubscribing from emails is the most complicated and enduring process I have ever encountered but I believe they have designed this system so most people will give up trying.
My advice! Stay away.
I am now going to contact trading standards.

DONT EVEN BOTHER THEY ARE A LOAD OF RUDE SCAMMERS. WILL LIE AND TRY TO JUSTIFY MAKING YOU PAY FOR £25 MONTHLY FEES. NO ONE EVEN REPLIES AND WHEN THEY DO THEY ARE SCAMMERS! STAFF ARE AWFUL DONT COMPLY WITH LAW. AVOID AT ALL COSTS!

Tried to sell a kitten on there. By the time they sent me a letter with a pin on it and approved my advert the kitten had grown up, got a job and moved out. Despite following all guidelines my advert kept getting rejected. Was a very frustrating process.

Paid to have upgraded membership so I could contact sellers. None of my messages were replied to. Contacted Preloved for explaination/help - and have heard nothing.
So basically it seems a con - and I am trying to get my membership payment back.

I have a very bad experience very hard to use
I keep putting advertisements on but never show up on website.
A complete waste of time

Save your money and time do not pay for membership I don’t think they actually have any staff to review your post been waiting 2 day for add to be approved pay £15 to get extra picture of pups for sale then the haven’t approved images but not saying why very bad site better on pets4homes

Used to be a good site for selling livestock. Now utter rubbish and I can't even post an ad which follows 'guidelines" it's declined after well over a week of being reviewed. I also pay for this service, waste of money.

What a dreadfully amateurish site this is.
Also, the folk at their helpdesk seem to know nothing about anything and adopt a disturbingly arrogant stance.
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I rather imagine that their website is put together by 12-year olds since it is clearly untested and functions (not) so badly.

I keep posting my advert from my Staffordshire bull terriers I have done this over 5 times in 3 days and you don’t tell me how it doesn’t meet the guild lines I’ve read them a 1000 times iv nearly taken out the whole description either fix it or I want a refund because I can’t place a add that I paid £15 for membership I’ve sent 100 messages and no reply’s you go to your sent box and there’s nothing what’s going on. Name is blu&gucci

When trying to pay by credit card -
1) displayed 'Individual payments GBP 3.00 (Adjustable by merchant)'. I don't want them adjusting payment. Which may also enable them to take whatever they like, whenever they like.
2) displayed 'We will store these card details. If you are not the cardholder it is your responsibility to get permission for any payment(s) to be taken, and inform them of changes to the amount.'
Unless you contact us, we will use this card for future payments in line with the agreement indicated above.
Did not agree to this condition so got 'error' message - You must accept the agreement in the 'Use of payment card details' section to proceed.
What on earth makes them think they can use my credit card how they like?

Why would I pay £5 just to get a contact number to reply to an ad. Cant imagine many people would bother.

Bitterly disappointed. Buyer was fraudulent. Prelove's reaction to me was too apologise but do nothing to protect me. I gave access to my account so they could see buyer was at fault. So I have found Action Fraud and will deal with this myself.

Great website.Interesting things on there and you do get responses quite quickly.

I bought horse trailer last week. First time of using preloved. Able to view item at sellers house first then simply pay by BACS over my mobile phone. Wow took all the stress out of knowing what you were buying