Fantastic watch. Purchase, tracking, and delivery process was outstanding! Maybe the strap is too long but that is a minor issue. The A 11 1942 is amazing, specially for those of us interested in mili... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Outstanding price for a high-quality automatic field watch! Quick shipping. I'd buy from Praesidus again, and I would encourage others to do the same.
Yritys on vastannut
My Praesidus watch had to be sent in for repair. When the repair was expected to take longer than planned, I was offered a new watch along with a commemorative coin for my patience. I was informed of... Näytä lisää
Yritys on vastannut
Compré un Red-Spec y a los dos meses dejó de funcionar el día de la semana. Les escribí varias veces para comentarles el fallo y nunca me han contestado. Una pena porque el reloj me gusta, pero funcio... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kellovalmistaja
- ja myös
- Kelloseppä
Yrityksen kirjoittama
Through our watches, we aim to bring the spirit of our brave soldiers to the new generation of military history enthusiasts so they can keep telling these stories into the future.
Yhteystiedot
390 5TH Ave, 10018, New York, Yhdysvallat
- support@praesidus.com
- praesidus.com
4,1
Hyvä
350 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 60 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good watch
Generally a nice looking watch. The green canvas strap is too large, additional holes needed for a 6 and 1/2" wrist size. Shipping and handling was bad, received a badly damaged packaging box. The watch box itself is also defective, one of the elastic strap that hold the watch is broken. I am upset as I collect watches, I prefer the watch boxes to be in good conditions.
19. kesäkuuta 2023
I am having issues with the watch…
I am having issues with the watch stopping sporadically. It's a quartz movt. Emailed customer service a week ago. Never received reply about how to proceed with warranty work. Very disappointed.
24. kesäkuuta 2023
Vastaus yritykseltä Praesidus Watches
Hello Toby - I apologize for the late reply on behalf of my customer service. I've now sent you an email to help out & handle the issue.
Best regards,
Oscar Chabrat,
Brand Director
Great watch
Great watch, have four of them,Especially made,most importantly ( world war ) collection
23. kesäkuuta 2023
Very impressed
Extremely easy online purchasing process, great product for the price. Nice to see a small domestic company offering a quality, affordable product. Wishing all the best with future growth and success. Well done!
20. kesäkuuta 2023
My wife ordered me a watch for Father's…
My wife ordered me a watch for Father's Day. We paid over $260.00. The watch shipped and has been lost now for over a month. We have sent numerous emails. Made phone calls and asked for the issue to be resolved. Praesidus does nothing except respond with generic messages and tell us the problem is being investigated. It's as though we paid them for nothing. I feel like we've been robbed and with their feedback at this point, I do not anticipate ever receiving a watch nor a refund. Very sad because I asked my wife for this product as a gift and truly thought they looked like a good reputable company providing an honorable product.
15. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Praesidus Watches
Hello Josh,
I’m truly sorry to hear about the situation you're facing, and I completely understand your frustration. It’s incredibly disappointing to have an order go missing, especially after waiting for such a long time, and I deeply regret that we haven’t been able to resolve this for you sooner.
Please know that this is not the level of service we aim to provide, and I sincerely apologize for the lack of timely updates. We are investigating the situation thoroughly to ensure it doesn’t happen again in the future.
I understand how disheartening this must be, and we are committed to making things right. Please reach out to us directly at support@praesidus.com, and we will prioritize resolving this issue, whether through a replacement or a refund, depending on what you prefer.
Thank you for your patience, and I deeply apologize for the inconvenience caused.
Best regards,
Oscar Chabrat
Brand Director & Co-founder
Praesidus Watches
Love the watch...great quality...would…
Love the watch...great quality...would buy again
17. kesäkuuta 2023
Great customer service
Great customer service and follow-up during problems and delay with the customs. Had to pay extra around 110 USD import duties and vat taxes as an international client but this was clearly not Praesidus mistake but my own oversight.
14. kesäkuuta 2023
Never received our order…
We ordered our watch and have never received it. The watch was sent UPS and it is lost. Customer Service has not sent a replacement or refunded our money. Do not buy a watch from this company as you may never receive it and will be out the money as well.
15. kesäkuuta 2023
Vastaus yritykseltä Praesidus Watches
Hi Patricia,
I’m really sorry to hear that you’ve had such a frustrating experience with your order. I can understand how disappointing it must be to not receive your watch, especially when you’ve already made your purchase.
Please reach out to our team " support@praesidus.com" with your order number, and we will make sure to investigate the situation right away. If UPS has confirmed that the package is lost, we’ll assist you with either a replacement or a refund based on your preference. We want to make this right for you.
Thanks for bringing this to our attention, and we look forward to resolving it.
Best regards,
Oscar Chabrat
Brand Director & Co-founder
Praesidus Watches
A Great New Addition to the Collection
I have been looking for a reasonably price WW2 field watch for awhile now. I wanted a basic no frill watch. Simple requirements, 40-42mm (I do not like small watches (32-38mm), automatic movement, sapphire crystal, and price preferably under $500.
I looked at everything and then found Praesidus. Read up everything I could and reached out to a number of my watch fanatic friends. Decided on the Tom Rice A11 as it met every one of my requirements and even had a wonderful back story. The ordering experience was just fine, no issues. The watch came the other day and I love it. It is exactly what I wanted. The 42mm wears perfectly and both the nylon and canvas band look good and are well made. I also ordered the leather band which is currently backordered. I am looking forward to adding this beautiful A11 to my watch rotation for many years to come. Bravo Praesidus!!
7. kesäkuuta 2023
I had a great experience with Praesidus!
I had a great experience with Praesidus. I ordered the Tom Rice version with the D-Day anniversary package. Included were the watch, Clicker, and a second watch band. A great value. The watch itself keeps accurate time and looks good. I have had the watch for just a few weeks and have had many inquiries and compliments.
8. kesäkuuta 2023
Great watch at a great price!
It's nice to see a company is putting so much thought and effort in to their product. One of the best watches I've ever purchased,Timeless look, interchangeable straps, brilliant!
6. kesäkuuta 2023
All very nice i liked the consept..thu…
All very nice i liked the consept..thu about the watch need a lot to improve...
The case is fine
Lume not good and ghost date....
Also the drill of the lugs to far from the case make a gap bitween case to strap
6. kesäkuuta 2023
This is the second purchase from…
This is the second purchase from perfidious. A beautiful time piece presented in a presentation box with a good story behind it for good price
6. kesäkuuta 2023
Very nice-looking watch
Very nice-looking watch, comfortably to wear, good story behind it,,,,,,,only wondering: " why was the bill sent to me from PRC?
5. kesäkuuta 2023
Great product !!
6. kesäkuuta 2023
Great communication!
6. kesäkuuta 2023
I ordered from Canada and it was…
I ordered from Canada and it was shipped quite quickly. Great quality and simple design. Quite happy with the purchase.
4. kesäkuuta 2023
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