The Pots for Tots customer service team is excellent. I’ve never had any issues with the product itself (my toddler loves everything she’s tried!), but recently, I had a DPD delivery issue, and Jade f... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
My fussy 1 year old absolutely loves all the pots for tots meals and snacks which certainly makes dinner time less stressful and all the meals are filled with such goodness. So I know he’s still havin... Näytä lisää
my son (14 months) love these. and my daughter (4) will have them occasionally too. I don't feel guilty about giving my son one of these after nursery as I know they're full of good stuff and you can... Näytä lisää
Yritys on vastannut
We love the taste and convenience of the meals. Packaging is lovely too and Im impressed that meals are packed in cardboard pots not cheap plastic although Im sure it increases the price of meals. De... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Pots for Tots makes mealtimes easier for parents of young children. Founded by a mum who wanted better for her own little one, our meals are developed with Children's Dietitian Lucy Upton and cooked in small batches with responsibly sourced UK ingredients. Nutritionally balanced and delivered frozen to your door, so you always have something wholesome ready in minutes.
Yhteystiedot
Arch 3, 173 Ferndale Road, SW9 8BA, London, Yhdistynyt kuningaskunta
- hello@potsfortots.co.uk
- potsfortots.co.uk
4,6
Erinomainen
240 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Delicious!
Delicious, nutritious meals that my toddler loves. Saves me batch cooking and washing up!
22. maaliskuuta 2023
Oma-aloitteinen arvostelu
My son really enjoyed these meals and…
My son really enjoyed these meals and they are just so convenient. Proper home cooked quality.
1. kesäkuuta 2023
Oma-aloitteinen arvostelu
delicious and convenient!
Delicious, easy, friendly, mummy run company that has definitely been a huge help to us. The little pots are so fab and a life saver. Knowing how healthy and balanced each meal is is brilliant too. So convenient!
15. toukokuuta 2023
Oma-aloitteinen arvostelu
Ordered for holiday in UK
I placed my order as I was coming to the UK to visit family and didn't want to spend the first day of our holiday cooking. Found the website easy to use, the selection was great, delivery was as informed and my son loved them so all in all I couldn't fault Pots for Tots.
If only they could deliver to Ireland.
11. toukokuuta 2023
Oma-aloitteinen arvostelu
Healthy & Delicious
Delicious meals, always a favorite for my toddler
10. marraskuuta 2022
Oma-aloitteinen arvostelu
The food was delicious
The food was delicious and my 1 year old eats everything whether we serve him these. They are very handy to have when you want to eat later or when having a take away that my toddler wouldn’t enjoy. Will definitely be ordering more.
15. kesäkuuta 2023
Oma-aloitteinen arvostelu
My toddler loves all the pots we've…
My toddler loves all the pots we've bought him and they are so easy as parents working full time.
15. kesäkuuta 2023
Oma-aloitteinen arvostelu
My kids love them! Healthy and delcious
The meals are delicious and so healthy. My children love them and they are so easy to prepare.
15. maaliskuuta 2023
Oma-aloitteinen arvostelu
Well made and tasty
Well made and tasty! We are always envious of our toddler…
13. kesäkuuta 2023
Oma-aloitteinen arvostelu
My grandchildren enjoyed the dishes…
My grandchildren enjoyed the dishes very much and I was very grateful that i was giving them good healthy food, so i didn't feel guilty for not cooking for them myself!
1. toukokuuta 2023
Oma-aloitteinen arvostelu
These are delicious
These are delicious, convenient and healthy. I feel relieved when my son eats a pot and we take them with us everywhere,
Highly recommend!
15. kesäkuuta 2023
Oma-aloitteinen arvostelu
Food is fantastic
Food is fantastic! Packaging was a little disappointing, the tops of the pots without cardboard wrappers had all come off in transit.
Would purchase again and hope it doesn’t happen again.
30. toukokuuta 2023
Vastaus yritykseltä Pots for Tots
Dear Gemma,
Thank you for your valuable feedback. I'm thrilled to hear that you love our food! <3
I would like to apologize for the inconvenience caused by the lids coming off the pots during transit. We always strive to pack the boxes as securely as possible to minimize any movement during transportation. In response to your observation, we have recently introduced sleeves to provide additional protection for the pots and lids.
I will personally contact you to address your experience and ensure that we find a solution to the issue. It's important to us that we regain your confidence in our business.
Wishing you all the best,
Cherrelle
Founder
I must express my disappointment with…
I must express my disappointment with my recent order. It arrived with a broken lid on one of the pots, leaving the food exposed. We found a sharp bone in the fish curry; luckily, my toddler spit it out! The rice in the chicken fricassee was undercooked, a fact I discovered when my toddler refused to eat it and I sampled it myself. The overall quality of the food was regrettably low.
2. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Pots for Tots
Hi Cliny,
We sincerely apologize for the disappointing experience you had with your recent order and assure you that we are taking immediate actions to rectify the issues you have raised. We were shocked to hear your feedback as we pride ourselves on the quality of our meals, and we deeply regret that we fell short of your expectations on this occasion.
Firstly, we are sorry for the broken lid on one of the pots, which resulted in your food being exposed. This is certainly not the level of quality we strive to deliver, unfortunately on sometimes this can happen during transit. We have been working hard behind the scenes to implement packaging solutions to minimise this - recently introducing sleeves on the meals to further protect the pots.
We are extremely concerned to hear about the presence of a sharp bone in the fish curry. We do have strict quality control measures in place with the supplier and our own kitchen team to prevent such incidents, and we also include a fishbone warning card with the delivery.
Regarding the undercooked rice in the chicken fricassee, this is surprising to hear as we have cooking methods in place which our chef team follow to a T, we’d be keen to understand the BBE date on the pot so we can investigate the batch. We pride ourselves on providing delicious and well-prepared meals, and we apologize that this has been your experience.
We genuinely appreciate your feedback regarding the overall quality of the food. We take these comments seriously and use them as an opportunity to improve our services.
We’d also like to discuss with you how we rectify the issue and hopefully allow us the opportunity to show you this has been a very rare incident, could you pop us an email with your order number and any photographs you took to hello@potsfortots.co.uk so we can pick up directly?
Very best wishes
Cherrelle
(Founder)
Good quality products
Good quality products and reliable delivery service, only improvement would be if there was a wider / changing range of meals available. Would definitely recommend to others.
26. huhtikuuta 2023
Vastaus yritykseltä Pots for Tots
Hey Sophie, thanks so much for your feedback, I'm delighted to saye we have lots of new meals and snacks due to launch over the next two months, stay tuned to socials for updates :-)
The meals are absolutely fantastic
The meals are absolutely fantastic. So handy and it’s great to know they are full of nutrients. My little boy absolutely loves all the meals, even when he had been quite fussy with fish, he absolutely demolishes the fish pie and fish curry. He prefers them over anything I make!
18. huhtikuuta 2023
Oma-aloitteinen arvostelu
I’m in shock
I’m in shock! Amelia just ate nearly all of the Chicken Fricassee!! She hates mushrooms and not a fan or brown rice or cabbage, but she absolutely LOVED this!! I didn’t realise what it was so put in in the mic and then read after and thought I’d give it a go anyway, wowww! Thank you!
18. huhtikuuta 2023
Oma-aloitteinen arvostelu
Amazing quality and smooth delivery!
28. maaliskuuta 2023
The food is delicious
Most importantly the food is delicious. My 1 year old loves all the ones he has tried so far and the small pot size for him is perfect portion size.
28. maaliskuuta 2023
Great service and delicious healthy…
Great service and delicious healthy baby meals
22. maaliskuuta 2023
Very delicious
Very delicious. My toddler loves every single one, they’re perfect sized portions and healthy and nutritious too.
22. maaliskuuta 2023
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