Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

If I could leave less than 1 star I would... the time and effort spent trying to claim my recent order (#4766358). I still haven't received it after a horrible 3 attempts from BROAD REACH/ASENDIA. S... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Quality of item is very good, packaging was protective and item was easy to put together. Only issue was tracking, but that was beyond their control. 3rd party they used took days to deliver package d... Näytä lisää

Saanut 5/5 tähteä

I love all my new pictures! Great sale, easy to navigate website, lots of options (sizing & colours) and free shipping! Really enjoyed putting them up. I will definitely be ordering again when I redo... Näytä lisää

Saanut 4/5 tähteä

Achat en ligne convivial. Livraison en deux colis. Tracking difficile à suivre pour 2 ième colis. Difficile de rejoindre le service à la clientèle, ai du m’y prendre à plusieurs reprises; pas de s... Näytä lisää

Yrityksen tiedot


Yhteystiedot

3,7

Keskitasoinen

TrustScore 3.5/5 tähteä

744 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Delivery and customer service

The delivery took quite a few days , my poster was separated from the frame and was delivered separately. The customer service was great on attending all of my questions. Overall, the posters and frame are in great condition.

10. tammikuuta 2025
Saanut 1/5 tähteä

Order Wrong, Customer Service Liars

When I received my order one of the items was incorrect. I contacted customer service, which was a challenge, BUT was quickly compensated. HOWEVER, they followed up via email about the mistake they tried to gaslight me that I had gotten exactly what I ordered.

I have my receipt, it clearly shows what I ordered. But they emailed a photoshopped version of my receipt to try to prove me wrong.

The order was already corrected, why continue to fight with me...now I'm extra annoyed that my order was wrong and the customer service sucks.

I would never order from this company again.

3. tammikuuta 2025
Posterstore-logo

Vastaus yritykseltä Posterstore

Dear Lauren,

We would like to extend our sincerest apologies for the inconvenience you have encountered and express our gratitude for your patience during this period.
We wish to assure you that our team’s access to editing tools is strictly limited to prevent any potential falsification of documentation for our clients, in accordance with company regulations.
We have verified that one of our agents has reached out to you to provide the pertinent information regarding the item you ordered and has proposed a solution to your inquiry about the item; however, we have yet to receive a response concerning your decision. We would greatly appreciate it if you could inform us of your selection in your last message so that we may assist you effectively with the return process.

Please be assured that we take your feedback seriously. We are dedicated to delivering exceptional service to our customers, and we will ensure that our team receives the necessary training to improve the quality of assistance provided. We look forward to supporting you in the best possible manner.

Thank you for your understanding, and we hope to enhance your experience with us in the future. Should you require any further assistance, please do not hesitate to reach out.

Sincerely,
POSTER STORE

Saanut 3/5 tähteä

I loved the prints but the frames were…

I loved the prints but the frames were rather cheap looking. Sorry I didn’t pay a lot for them so I should have know better.

10. tammikuuta 2025
Posterstore-logo

Vastaus yritykseltä Posterstore

Hi,

We're sorry to hear that our frames didn't meet your expectations. We take pride in offering high-quality, FSC® certified frames crafted with precision from responsibly sourced wood and metal. Our frames feature lightweight, shatterproof acrylic glass, which ensures durability and clarity for your artwork.

If you believe your frame has a defect, our Customer Service team is ready to help resolve the issue. Please reach out through our website's contact page. We appreciate your feedback and are committed to your satisfaction.

POSTER STORE

Saanut 5/5 tähteä

Great posters!

I'm very happy with the 3 items purchased. They arrived in decent time and packed well.
I would buy from posterstore again. Thank you!

8. tammikuuta 2025
Saanut 1/5 tähteä

Ive Never received my poster its been 1…

Ive Never received my poster its been 1 month

31. joulukuuta 2024
Posterstore-logo

Vastaus yritykseltä Posterstore

Hi William,

Thank you for your feedback,

We are very sorry to hear that you have not received your order!
This delay in delivery is highly unusual, so we kindly request that you please reach out to our customer service so that they may further assist you. We are committed to resolving any issues and ensuring your satisfaction.

Thank you for your understanding and patience. We appreciate your support and hope to serve you better in the future.

Team Poster Store

Saanut 5/5 tähteä

I love all my new pictures

I love all my new pictures! Great sale, easy to navigate website, lots of options (sizing & colours) and free shipping! Really enjoyed putting them up. I will definitely be ordering again when I redo my living room.So happy I found the Posterstore!❤️

29. joulukuuta 2024
Saanut 2/5 tähteä

Poor quality prints

I was really disappointed with the quality of the prints that I received. Online they appear to be high quality and colorful images. However after receiving the prints the colors are quite muted and the quality is poor. I also didn't like that they don't give the measurements of the picture that has the border already on it so it is hard to determine the size of frame needed, I had to wait to receive the prints before I could determine which frame to use and even still its difficult to find one that fits.

30. joulukuuta 2024
Posterstore-logo

Vastaus yritykseltä Posterstore

Dear Customer,
Thank you for sharing your feedback, and we’re truly sorry to hear that the prints did not meet your expectations. We always strive to provide products that our customers love, and we regret that you were disappointed with the colors and quality.
Please feel free to reach out to our customer service team if you need any further assistance or recommendations on framing. We’re here to help and want to ensure you have a positive experience with us.
\-Team Poster Store

Saanut 2/5 tähteä

I love the print

I love the print, and it’s great quality, but it came slightly crumpled. Not worth the effort to return, but annoying.

30. joulukuuta 2024
Posterstore-logo

Vastaus yritykseltä Posterstore

Hi Matt,

We’re very sorry to hear your poster was damaged during transit. We take great care to package all orders securely, using durable tubes or flat packaging based on the order’s size and nature. Our goal is to protect your items with high-quality materials, and we regret that this wasn’t your experience.

As we couldn't find any contact information with your review, please reach out to our Customer Service team directly. This will help us resolve the issue promptly and find the best solution for you.

Thank you for your understanding. We look forward to assisting you and ensuring your satisfaction.

DESENIO

Saanut 5/5 tähteä

My go-to for anything on our walls!

The frame and hooks were great! I loved it, it was a gift for my mother and she loved it! My sister also bought a beautiful oak frame from here and it looks lovely on our wall, it came quickly too via delivery and undamaged, I think I'm gonna buy all my frames from here! I also got some hooks!

28. joulukuuta 2024

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin