They truly understands that hospitality is above all a human business. During a frightening period of disruption and bombing in the Middle East, their team responded with genuine empathy, care, a... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Posarellivillas have beautiful Mediterranean Villas! We personally spent our summer holiday in Beach Villa Blue in Corfu, Greece and it was magnificent, truly one of the best we had in our lives! I re... Näytä lisää
Yritys on vastannut
Der Buchungsprozess direkt mit Posarelli Villas lief sehr gut. Einziges Manko für mich war, dass nur eine Bankverbindung in UK zur Zahlung per Überweisung zur Verfügung stand. Das bringt hohe Überweis... Näytä lisää
Yritys on vastannut
The website is easy to navigate and the purchasing process went smoothly. I asked for additional information through the chatbot and received a quick response. The chatbot forwarded my request to the... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Great Selection of over 700 exclusive villas with pool in in 600 destinations, 35K satisfied customers every year, but above all Great Dedication and Passion.
PosarelliVillas, Leading Villa Holiday Specialist.
Yrityksen kirjoittama
- Great Selection, Excellent Service and Best Price guaranteed.
- We have a variety of villas with pool across popular holiday destinations including Italy, Greece, Croatia and Spain. All our villas are hand-selected, verified and inspected by our experienced experts to guarantee you the promised quality. Visit our website to view our full range of villas and start planning your holiday today, a knowledgeable team of travel experts is at your service.
Yhteystiedot
Wellington House, CB11BH, Cambridge, Cambridgeshire, Yhdistynyt kuningaskunta
- +441223800238
- booking@posarellivillas.com
- posarellivillas.com
4,5
Erinomainen
590 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Online service respond is quick and polite.
The website is easy to navigate and the purchasing process went smoothly. I asked for additional information through the chatbot and received a quick response. The chatbot forwarded my request to the service center, and I received an email reply the next morning. Then I had a question and I sent an email and got a quick reply back. The service is polite and respons period is short. Thanks, best regards Vilborg
10. maaliskuuta 2026
Vastaus yritykseltä PosarelliVillas GB ltd
Dear Vilborg,
Thank you so much for your wonderful words and for taking the time to share your experience with us. We truly appreciate your fantastic review.
Thank you infinitely for your trust. We hope to have the pleasure of assisting you again soon and welcoming you to one of our villas for an unforgettable stay.
Warm regards from the entire team
Great and easy communication
Great and easy communication! Many options to pay, even PayPal!!! Love it!
11. maaliskuuta 2026
Vastaus yritykseltä PosarelliVillas GB ltd
Thank you Kevin, we wish you a great stay in Crete.
Bait and Switch
Bait and Switch. I booked the heavily advertised Tuscan Castle Experience in July of 2025. Reservation was paid for and my stay was noted as "confirmed" in the voucher I received within one day. Fast forward to February 2026, two months prior to the trip, and I receive an email purporting to move my stay to a location over an hour away, no restaurant on site, middle of nowhere. I try to check the property but the link is broken. Posarelli claims they didn't know that they did not have availability for my stay when i booked it. Of course its their obligation to know. As a result of their mistake, without informing me of the mistake, and without consulting me or asking me, they decided to send me to a completely different type of property (not a castle, no services, more like an airbnb) and suggested i should be happy about it. They refuse to call despite promises to do so, and they suggest i should make an international long-distance call if I really want to talk to them. As far as i can tell, they heavily advertise the Tuscan Castle and then move people to underperforming properties.
17. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PosarelliVillas GB ltd
Dear Bryce.
We understand your disappointment and appreciate the opportunity to clarify the situation.
The booking was not made with PosarelliVillas, but was part of a complete travel package (accommodation, flights, car hire, etc.) sold by an American agency operating through an Italian representative. We are therefore not aware of the contractual terms, pricing, or package details, and any related complaints should have been addressed to that agency.
The booking was cancelled by the property. Despite this, we promptly offered re-accommodation at alternative properties of an equivalent or higher standard in nearby areas, or at the Castle on alternative dates, covering all additional costs, even though we receive a fixed amount per booking from the American agency.
We regret the inconvenience caused and believe that our actions demonstrate the care, flexibility, and support we strive to provide. We therefore hope this clarification helps place the situation in its proper context.
Best Regards
PosarelliVillas Team
Vastaus yritykseltä PosarelliVillas GB ltd
Thank you very much for your kind feedback. We’re delighted that you chose one of our properties again this year. We wish you a wonderful stay!
PosarelliVillas Team
Such a simple transaction
Such a simple transaction, great website and lots of relevant detail.
18. helmikuuta 2026
Vastaus yritykseltä PosarelliVillas GB ltd
We appreciate you taking the time to share your experience, Neal. Casa Lucia is a great choice!
Easy, and kind Staff
The Booking with Passarelli Villas, was a very good experience. the stuff is kind and Helpfull. would Book again
20. helmikuuta 2026
Vastaus yritykseltä PosarelliVillas GB ltd
Thank you very much! We truly appreciate your feedback and we wish you a great stay at Villa Marina.
ITALIE ETE 2026
Site internet de réservation clair et simple d'utilisation proposant un Choix de villas de qualité sur l'Italie. Nous pourrons avoir un avis plus précis une fois notre séjours terminé.
16. helmikuuta 2026
Vastaus yritykseltä PosarelliVillas GB ltd
Thank you for your feedback. We’re pleased to hear that you found our website clear and easy to use and appreciated our selection of villas in Italy. We hope your stay meets your expectations and look forward to hearing your detailed review once your trip to Tuscany is completed.
PosarelliVillas Team.
Super expérience !
Super expérience !
Le site internet est très facile d'utilisation. Il est remplis de détail et de précision qui permet de bien choisir ce que nous désirons comme lieu pour les vacances dans le sud de l'Italie. Comparé à d'autres services commerciaux sur Internet, celui-ci est supérieur en tout point !
N'hésitez pas à le consulter !
9. helmikuuta 2026
Vastaus yritykseltä PosarelliVillas GB ltd
Thank you very much for your wonderful review, Mario. We’re delighted to hear that you found our website easy to use and detailed enough to help you choose the perfect place for your holidays in Apulia. We wish you an amazing stay.
Straight forward booking
Straight forward booking , confirmation email received straight away
9. helmikuuta 2026
Vastaus yritykseltä PosarelliVillas GB ltd
Thank you for your feedback, Andrea. We’re delighted you chose us again this year and truly appreciate your continued trust.
PosarelliVillas Team
Nice company
Easy to book, helpful and very fair price (although we haven‘t stayed yet), the villa looks lovely.
4. helmikuuta 2026
Vastaus yritykseltä PosarelliVillas GB ltd
Thank you for being a loyal guest Gabi, we wish you another lovely stay in Crete.
PosarelliVillas Team
Vastaus yritykseltä PosarelliVillas GB ltd
Thank you very much for your kind feedback. We’re delighted to hear that you found our website easy to use and our support helpful. We look forward to welcoming you to Villa Capolona in Tuscany this summer.
PosarelliVillas Team
Servizio veloce e preciso
Servizio veloce e preciso. Supporto alla mia richiesta di accettare cani, inizialmente non previsti
4. helmikuuta 2026
Vastaus yritykseltä PosarelliVillas GB ltd
Grazie per aver condiviso la sua esperienza, Gianni. Siamo lieti di sapere che il nostro servizio sia stato veloce e preciso e di essere riusciti a supportarla nella sua richiesta. Il nostro obiettivo è la soddisfazione di tutti i nostri ospiti.
PosarelliVillas Team
Fast and efficient response
Fast and efficient response. Things have got off to a very positive start, thank you!
4. helmikuuta 2026
Vastaus yritykseltä PosarelliVillas GB ltd
Thank you for your kind review, Michael. We wish you a lovely summer break in Corfu!
PosarelliVillas Team
Not much contact as booked online.
Not much contact as booked online.
But seems ok adn understandble information received.
4. helmikuuta 2026
Vastaus yritykseltä PosarelliVillas GB ltd
Thank you for your feedback. We’re glad to hear that the information provided was clear and understandable. We remain at your disposal should you need any assistance in the future.
PosarelliVillas Team
Vastaus yritykseltä PosarelliVillas GB ltd
We are glad that you like our villa rentals and services. We aim to offer our clients the best possible user experience.
Posarelli Villas
Inaccurate description of villa
Posarelli did not tell the truth about our villa. We booked Villa Narkive for 2 weeks. Posarelli’s online information said there was air conditioning “in every area”. Since air conditioning was a crucial feature for us, I asked for confirmation by email and Posarelli confirmed that there was air conditioning in all bedrooms. In fact, there was only 1 air conditioner in the 3- room villa and it was in the kitchen/livingroom. When we complained, Posarelli claimed no responsibility for the accuracy of particulars. They wrote: “ We list all information exactly as it is given to us by the property supplier…and cannot be held responsible for any changes we have not been informed of.” Posarelli also supplied incorrect information about exact location and name of villa, so it was difficult to find it on arrival. Villa Narkive was known locally as Villa Antonietta: that is the name on the villa gates.
10. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PosarelliVillas GB ltd
Dear Michael,
the raised case has already been closed by ABTA in light of the above:
As per our GC point 13) Complaint:
The descriptions of all properties are provided in good faith. Posarelli cannot be held responsible for any changes made by the property owner without prior notice to us.
All information listed was provided exactly as received from the property supplier, and we have no interest in offering misleading details. That being said, both the property supplier and the property manager have confirmed that the AC with two split units—also functioning as heaters—together with the additional extra heaters provided, are fully sufficient to heat the 95 sqm property, especially considering the mild local temperatures during your stay, which ranged from 12° to 21°C.
The GPS coordinates provided in the Voucher lead directly to the property.
Response to my enquiryReplies to my enquiry were informed and…
Replies to my enquiry were informed and very helpful
19. tammikuuta 2026
Vastaus yritykseltä PosarelliVillas GB ltd
Dear Professor,
Thank you for your feedback. We wish you a wonderful stay!
Vastaus yritykseltä PosarelliVillas GB ltd
Thank you for your kind feedback, we’re glad to hear that responses were always quick and helpful. We really appreciate you taking the time to share your experience!
Our family had a wonderful and relaxing visit…
Our family had a wonderful and relaxing time. Stunning views. A great winter stay.
13. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PosarelliVillas GB ltd
Thank you for sharing your experience, Simon. We’re delighted to hear that you had a great stay.
A great website and great service
It’s a great website and gives you lots of information including the price and up to date availability. If there’s any other information you need then Posarelli are able to get it to you very quickly. This is the 4th time I’ve used Posarelli Villas and it’s my first port of call when renting villas. They have a great selection. They also help with any extras you might need eg hiring minibus, arranging in house chef for special dinners. I have always found them professional and extremely helpful.
9. lokakuuta 2025
Vastaus yritykseltä PosarelliVillas GB ltd
Thank you so much for your kind and detailed review. We’re delighted to hear that you found our website informative and our service efficient. It truly means a lot that you’ve chosen PosarelliVillas for the fourth time and that we remain your first port of call when renting a villa.
We’re pleased that our trusted partner could assist with the extra arrangements and help make your stay even more special. Thank you for your continued trust and support, we very much look forward to helping you again in the future.
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