The product ordered (replacement battery for PAT tester) was shipped super fast but worthy of praise was the assistance I got in one telephone call to fix an issue with the tester, when I was expectin... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Online ordering portal was easy to use and the items we purchased arrived very quickly. Had to reach out to support and was responded to within the hour with a solution to my query.
Yritys on vastannut
Hi I have given 5 stars because every time I ring and ask for help or I'm not sure if I'm using my machine correctly, and ordering tags, it has been really great service. The service team are so helpf... Näytä lisää
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Quality tags ! Easy to customise and good range to suit all sites/ applications . Will be back again thankyou !
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Yrityksen tiedot
Yrityksen kirjoittama
100% Aussie-owned and operated, we have specialised in the testing and tagging industry since 2008. We pride ourselves on providing our customers with great deals and service on a complete range of portable appliance testers, together with lifetime support and expert advice from our highly experienced team. We have the largest range of portable appliance testers (PAT testers), test & tag machines, electrical test tags and essential testing accessories in Australia. Our equipment is trusted by thousands of electricians, test & tag businesses, facility managers and safety professionals nationwide. Whether you're starting a new business or upgrading your compliance gear, we provide reliable, industry-leading tools backed by one-on-one expert guidance and free lifetime support on every purchase. Our range is built to help you work faster, stay compliant and deliver professional results across any site. Guaranteed.
Australia's Premier Online Store for Test & Tag Equipment
Yrityksen kirjoittama
- Lifetime Technical Support
- Every customer receives free lifetime technical support to guarantee help is always available. This promise is not something we take lightly, as we place an emphasis of ensuring our customers receive dependable, well-informed and professional service from start to finish. Guaranteed.
- Complete Range of PAT Testers to Compare
- With Appliance Testing Supplies, you’re not visiting just another company that offers test and tag equipment. Instead, you’ll be able to view and compare a complete range of portable appliance testers on the market, with every brand and model available. Through our unique comparison charts, finding the perfect PAT tester based on your needs is an effortless process.
- Expert Advice From Professionals
- Need more information on choosing the right appliance tester? Perhaps you’re wanting to speak to a real human and industry professional? We take the time to learn your particular needs and advise you of the most suitable product, without any bias towards any particular brand.
Free Express Shipping
For All PAT Testers Sold
We provide free express shipping on any portable appliance tester purchase. On top of this, orders made before 2pm are dispatched that same day. We guarantee that the time it takes for you to receive your package will be the fastest you've experienced!
Yhteystiedot
8 Mosrael Place, Rowville, 3178, Melbourne, Australia
- 1300 656 938
- sales@appliancetestingsupplies.com.au
- portableappliancetesters.com.au
Free Shipping over $200
4,7
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
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On vastannut 85 %: iin saamistaan huonoista arvosteluista
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Batteries In the Metrel DeltaPAT 3309…
Batteries In the Metrel DeltaPAT 3309 BT do not last the 10 hours as claimed, our new unit was only lasting 10 minutes, batteries were getting hot and losing connection to the printer. 14 day refund from delivery is not sufficient if you purchase a unit in preparation for a test due date, enter all of the customer equipment data manually(no upload function on this unit) and then take it to site and it fails in 3 key areas.
1. Battery Life on PAT 3309 BT FAILED. 10 mins
2. Battery Life on Printer 24VDC battery FAILED 2mins.
3. GODEX RT200 Printer software fault and Bricked itself after 40 tags. No comms to tester
4. Batteries were indicating fully charged after overnight charging.
Obviusly this unit was not quality tested prior to delivery. This has wasted our valuable time and money.
9. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Appliance Testing Supplies
Hi Damien,
Thanks for taking the time to leave this review. We understand how frustrating it is when equipment doesn’t perform as expected, especially when you’re up against a test deadline.
After the kit was delivered and used, our support team worked through the issues with you across several emails and calls. The printer and batteries are covered under warranty, and we asked for the unit to be returned so it could be properly assessed and rectified. You also confirmed that you were happy to send the kit back for inspection and repair.
The kit hasn’t yet been assessed by our technicians, so we’re unable to determine the cause of the battery or printer issues until that process is completed. We’re more than happy to continue working through this with you, have everything checked and resolved under warranty, and provide any additional troubleshooting assistance needed to get things moving as quickly as possible.
If you’d like to proceed, please send the unit back as discussed or contact us directly and we’ll make sure it’s followed up promptly.
Regards,
Josh
Appliance Testing Supplies
Just finished my Test and Tag course…
Just finished my Test and Tag course and the training with Mark J was Great! Mark was very knowledgeable and patient and also approachable when i was stuck with anything when had any questions.
The course itself was very extensive but very also very informative. It covered and I learnt alot more then what i was anticipating.
Thanks Mark J
11. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Appliance Testing Supplies
Hi Viliami,
Thank you for the feedback. We’ll be sure to pass your kind words on to Mark - he’ll really appreciate it. Remember, you also have lifetime technical support from our team if you ever need assistance moving forward.
All the best,
Den - Test & Tag Training
The staff were very helpful and…
The staff were very helpful and knowledgeable, going the extra mile to ensure I was happy with my purchase and ensured that it worked as it should. They offered advice on how to streamline the system tested the printer before leaving the store.
30. tammikuuta 2026
Vastaus yritykseltä Appliance Testing Supplies
Hi Ronnie,
Thank you for your review. We’re really pleased our team could assist you thoroughly and make sure everything was working as it should before you left - that level of care and support is exactly what we strive to provide every customer.
All the best,
Den - Appliance Testing Supplies Team
Vastaus yritykseltä Appliance Testing Supplies
Hi Aren,
Thanks for the review! We’re glad you found what you needed and that your order arrived quickly - we appreciate your support.
All the best,
Den - Appliance Testing Supplies Team
Always prompt service very efficent
22. tammikuuta 2026
Vastaus yritykseltä Appliance Testing Supplies
Hi Walter,
Thank you for the feedback - we’re glad our prompt and efficient service met your expectations!
All the best,
Den - Appliance Testing Supplies Team
Quick delivery!
19. tammikuuta 2026
Vastaus yritykseltä Appliance Testing Supplies
Hi Kathy,
Thank you for the feedback. We’re glad you had a good experience!
All the best,
Den - Appliance Testing Supplies Team
Vastaus yritykseltä Appliance Testing Supplies
Hi Mario,
Thank you for your feedback! We really appreciate your support.
All the best,
Den - Appliance Testing Supplies Team
You had the stock I required and your…
You had the stock I required and your service was A1. I actually recommend you to anyone that need services such as yours.
13. tammikuuta 2026
Vastaus yritykseltä Appliance Testing Supplies
Hi John,
Thank you for the review and recommendation - we really appreciate your support and trust in us. And remember, you also have lifetime technical support from our team if you ever need help or advice!
All the best,
Den - Appliance Testing Supplies Team
Easy to order
Easy to order, easy to pay and delivered on time. Cant be better than that
13. tammikuuta 2026
Vastaus yritykseltä Appliance Testing Supplies
Hi Richard,
Thanks for the review. We’re happy to hear you had a smooth experience with us!
All the best,
Den - Appliance Testing Supplies Team
Products were easy to find on your…
Products were easy to find on your website, the price was competitive and the delivery was swift.
13. tammikuuta 2026
Vastaus yritykseltä Appliance Testing Supplies
Hi Karen,
Thank you for your feedback! We’re glad everything worked out well for you and appreciate your support.
All the best,
Den - Appliance Testing Supplies Team
Quick service
12. tammikuuta 2026
Vastaus yritykseltä Appliance Testing Supplies
Hi Kris,
Thank you for the review - we appreciate you taking the time to share your experience!
All the best,
Den - Appliance Testing Supplies Team
Vastaus yritykseltä Appliance Testing Supplies
Hi Jo-Anne,
Thank you for your feedback. We really appreciate your support!
All the best,
Den - Appliance Testing Supplies Team
Prompt and courteous
17. joulukuuta 2025
Vastaus yritykseltä Appliance Testing Supplies
Hi Chris,
Thank you for your feedback. We’re glad you found our service prompt and courteous and appreciate you taking the time to leave a review!
All the best,
Den - Appliance Testing Supplies Team
Great Customer Service.
Unable to see the bergundy tabs on the pull down menu, I communicated through the chat option to amend my order. The extra rolls were added to my order, which was delivered promptly.
9. joulukuuta 2025
Vastaus yritykseltä Appliance Testing Supplies
Hi Eddy,
Thank you for the review! We’re glad our team could sort the order change quickly through chat and get everything added and delivered without delay. We appreciate you letting us know and are pleased it all worked out smoothly.
All the best,
Den - Appliance Testing Supplies Team
Always a great and reliable supplier
13. joulukuuta 2025
Vastaus yritykseltä Appliance Testing Supplies
Hi Gary,
Thank you for the kind words. We really appreciate your continued trust and are glad to be a supplier you can rely on!
All the best,
Den - Appliance Testing Supplies Team
Vastaus yritykseltä Appliance Testing Supplies
Hi there,
Thanks for your feedback! We’re glad Demi was able to help and that you received friendly, reliable service. We’ll be sure to pass that on.
All the best,
Den - Appliance Testing Supplies Team
Vastaus yritykseltä Appliance Testing Supplies
Hi Braith,
Thank you for your feedback! We’re glad you were happy with the quick response, delivery, and product quality. Much appreciated.
All the best,
Den - Appliance Testing Supplies Team
The best place to go for tag & test…
The best place to go for tag & test training and assistance. The team there, especially Will, is always so willing to help and answer questions. Highly recommended.
10. joulukuuta 2025
Vastaus yritykseltä Appliance Testing Supplies
Hi there,
Thank you for the recommendation. We’re glad to hear the team - especially Will - has been helpful and responsive. And remember, you’ve always got lifetime technical support from us whenever you need assistance!
All the best,
Den - Appliance Testing Supplies Team
Vastaus yritykseltä Appliance Testing Supplies
Hi there,
Thank you for your feedback. We’re glad you found the support helpful, quick, and well priced. We appreciate your kind words!
All the best,
Den - Appliance Testing Supplies Team
New purchase TNP 500 broken under warranty but not hornored
New purchase TNP 500, just 6 months, used about 3-4 times, then broken, mailed to them, they told me it not under warranty, threw a bunch of jargon to justify $600 charge for repair.
8. joulukuuta 2025
Vastaus yritykseltä Appliance Testing Supplies
Hi there,
Thank you for sharing your feedback. We’re sorry to hear about the experience with your TNP 500.
After reviewing the case, the fault on your tester was determined to be due to exposure to live circuits—an issue only possible if the tester wasn’t being used correctly—which unfortunately falls outside the warranty coverage. The charges you were quoted, $400 for calibration and $200 for the repair - reflect the standard costs required to bring the tester back to its working specification. Calibration for Wavecom testers must be performed off-site by our specialist agent, which contributes to the cost.
We understand that this wasn’t the outcome you were hoping for, but we only proceeded with the repair after receiving your approval. Our goal is always to ensure your equipment is safe and fully operational.
We appreciate your business and are happy to answer any further questions you might have about proper use or maintenance to avoid similar issues in the future.
Kind regards,
Den - Appliance Testing Supplies Team
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