I was a bit apprehensive arranging a trip online with a firm I saw an advert for on Facebook, but Ronald dealt with all queries (there were a few) quickly, professionally and efficiently, catering... Näytä lisää
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The travel agent who’s name is Mike was very accommodating and he explained everything about the holiday package that easily to understand. He itemised the itinerary from picking up us at the airpor... Näytä lisää
Yritys on vastannut
Booked my first solo adventure for later this year so I was feeling quite anxious. Chatted with Mike at plusholiday and he answered all my queries and concerns. He was very helpful and even got me bre... Näytä lisää
I spoke to Mike initially to get some information about the advertised holiday that we were interested in. He was very professional, patient and understanding and there wasn’t any pressure put on me... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Our team at Plus Holiday has a over 45 years’s experience in providing the best holidays across the world for less. We specialise in a quick, easy and personalised phone booking service, meaning your dream escape is just a call away. Thanks to our proven track record as a fully bonded a tour operator which sells to customers direct. We do our own contracting contract directly with our hotels, ground handlers and various airline partners, so there's no middleman so we offer the best price to our customers. We arrange high-end holidays or low-cost holidays for all budgets to any worldwide destinations. Be it a city break, tropical beach holiday, escorted trips, all inclusive holiday, worldwide cruises or family getaway, our competitive prices and various holiday types keep customers coming back. We have an extensive range of worldwide holidays to Caribbean, Middle East, Indian Ocean, Far East including USA is unrivalled. If you are looking for a personal touch for your honeymoon or wedding, we have the experience to arrange your bespoke holiday arrangements that match your personalise expectations and style ensuring your special day goes off without a hitch.
Yhteystiedot
66 Park Way Ruislip Greater London, HA4 8NR, LONDON, Yhdistynyt kuningaskunta
- 020 3475 3130
- customerservice@plusholiday.co.uk
- plusholiday.co.uk
4,6
Erinomainen
184 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Thank you so much Justin for all your…
Thank you so much Justin for all your patience and help, to make sure everything was perfect to meet our needs.
Very much appreciated and would definitely recommend.
5. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Plus Holiday
Dear Karen Cresswell,
Thank you for taking the time to share your review and your wonderful feedback about Justin. We’ll be sure to pass along your kind words to him!
Providing exceptional service is our goal, and it’s incredibly rewarding to hear that we’ve succeeded. We’re grateful you chose Plus Holiday and look forward to assisting you again in the future.
Wishing you a fantastic trip and hoping to welcome you back for another holiday soon!
Warm regards,
Plus Holiday
We were very pleased with the price of the holiday
We were very pleased with the price of the holiday and with Mike who was very professional and helped us to book our holiday
4. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Plus Holiday
Dear Sue Pye,
Thank you for taking the time to leave us a review and amazing feedback for Mike. We will pass your kind words onto him!
We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
The booking was done very…Excellent service
The booking was done very quickly.Everything was as I wanted-dates,flights,hotels. Excellent service.
6. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Plus Holiday
Dear Elena Moskova,
Thank you for taking the time to leave us a review and amazing feedback for Justin. We will pass your kind words onto him!
We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Justin kept me updated every step of…
Justin kept me updated every step of the way.very professional service.
30. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Plus Holiday
Dear Margaret Mccluskie,
Thank you for taking the time to leave us a review and amazing feedback for Justin. We will pass your kind words onto him!
We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
very helpfull as im not very good with…
very helpfull as im not very good with computers
13. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Plus Holiday
Dear Dale Flitcroft,
Thank you for taking the time to leave us a review and amazing feedback for Justin. We will pass your kind words onto him!
We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Excellent customer service
Excellent customer service. Especially as we have a person travelling with additional needs.
12. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Plus Holiday
Dear Claire Walmsley,
Thank you for taking the time to leave us a review and amazing feedback for Justin. We will pass your kind words onto him!
We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Great service
Justin was very helpful with our booking and quick to respond to any queries
7. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Plus Holiday
Dear Customer,
Thank you for taking the time to leave us a review and amazing feedback for Justin. We will pass your kind words onto him!
We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Just completed booking with Mike
Just completed booking with Mike, communication and information given was excellent.
Very helpful and easy to deal with. Looking forward to my trip see how that goes
3. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Plus Holiday
Dear Steve Evs,
Thank you for taking the time to leave us a review and amazing feedback for Mike. We will pass your kind words onto him!
We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Great communication between myself and Mike
Great communication between myself and Mike. Thank you so much for taking the time to source our holiday.
31. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Plus Holiday
Dear Yvonne Bailes,
Thank you for taking the time to leave us a review and amazing feedback for Mike. We will pass your kind words onto him!
We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Vastaus yritykseltä Plus Holiday
Dear Hayley Blomfield,
Thank you for taking the time to leave us a review and amazing feedback for Ronald. We will pass your kind words onto him!
We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Krakow visit
Booked a 3 night stay in Kakow. With Auschwitz tours. Great communication, Ronald was very helpful all through the booking. Smooth transaction. Thank you.
9. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Plus Holiday
Dear Brian Cook,
Thank you for taking the time to leave us a review and amazing feedback for Ronald. We will pass your kind words onto him!
We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Mike is very helpful and understandable
9. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Plus Holiday
Dear Lito,
You're very welcome!
Here at Plus Holiday, we are dedicated to ensuring that each customer enjoys a positive and effortless booking experience. We're thrilled to hear that you had this experience during your recent interaction with us.
Mike and our team are committed to making sure your holiday goes off without a hitch.
We can't emphasize enough how much we value your continued loyalty throughout the years. We always eagerly anticipate the opportunity to assist you and are looking forward to your upcoming holiday.
Thank you very much,
Best regards,
Plus Holiday
Justin look after our tour package to…
Justin look after our tour package to Rome and Venice. He managed to book the hotels near to Metro / city centre which help us to move around place to place with easy access of transport. Hotel was also very good and staff was friendly.
Only problem was Ryanair was almost 2 hour delay which is not in our control. our tour as from 1/7/24-6/7/24. the package was very good. Thanks . Johnson Pias
8. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Plus Holiday
Dear Natasha Johnson,
You're most welcome!
At Plus Holiday, we are fully committed to providing every customer with a seamless and enjoyable booking process. We are delighted to hear that you had such a positive experience during your recent interaction with us.
Justin and our team are dedicated to ensuring that your holiday goes smoothly.
We truly appreciate your continued loyalty over the years. We are always eager to assist you and are excited for your upcoming holiday.
Thank you,
Sincerely,
Plus Holiday.
Justin was really fast and really…
Justin was really fast and really helpful, answer any questions really thoroughly
28. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Plus Holiday
Dear Customer,
Thank you for taking the time to leave us a review and amazing feedback for Justin. We will pass your kind words onto him!
We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Ease of booking
Justin made it easy to book our break at a very competitive price. He paid attention to the requirements we set and put together a great two centre city break.
26. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Plus Holiday
Dear Kevin Whitehurst,
You're most welcome!
At Plus Holiday, our main goal is to provide every customer with a seamless and enjoyable booking process. We are delighted to hear that you had a positive experience during your recent interaction with us.
Justin and the rest of our team are dedicated to ensuring that your holiday is stress-free.
Your continued loyalty over the years means a great deal to us. We are always excited to help you and are eagerly anticipating your upcoming holiday.
Thank you,
Warm regards,
Plus Holiday.
Just booked a three night trip to…
Just booked a three night trip to krakow through plusholiday, Justin Rigger was very polite and helpful in booking our trip, and also professional, thank you for all your help,
Geoff 👍👌
20. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Plus Holiday
Dear Geoff,
Thank you for taking the time to leave us a review and amazing feedback for Justin. We will pass your kind words onto him!
We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
I would thoroughly recommend this…
I would thoroughly recommend this travel agency (plus holidays). Justin Rigger managed to book us a package to Euro Disney which meets all our requirements.He was extremely helpful and professional. Justin was very patient when dealing with my requests and responded promptly. I really appreciated that he provided me with detailed information but did not pressurise me to make instant decisions. I would definitely use them again
7. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Plus Holiday
Dear Varsha Patel,
Thank you for taking the time to leave us a review and amazing feedback for Justin. We will pass your kind words onto him!
We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
I would avoid this company at all…
I would avoid this company at all costs. I'm not even sure I believe the other reviews are from genuine customers. Booked a trip to Krakow with Aushwitz tour included. Rang to arrange our transfer to aushwitz when we got there and the company knew nothing about it. I rang plus holidays to sort it out. They never returned my call so rang again to then have the phone put down on me. They never put the booking through to the tour operator in Poland so never got to go to the one place we actually went for. Ronald and Mike (not their real names I'm sure as they sound Indian) were dam right rude on the phone and a month later I'm still waiting for their supposed customer service team to refund / sort the situation out. Plus anyone thinking of booking you get no luggage allowance included not even a 10kg carry on small case! AVOID AT ALL COSTS.
9. toukokuuta 2024
Oma-aloitteinen arvostelu
Misleading customers giving false information
We were told that there would be transport ( bus shuttle ) working from Novotel hotel to Disney Land paris all day through. We asked prior to pay them from the Plus Holiday agent that when we checked with another travel agent, they informed that Novotel Marne-la-Vallée does not have such bus shuttle, are you sure, and the agent said yes there is a bus shuttle and our package is included that. Once we arrived hotel in Paris, the hotel informed us that there is no bus shuttle. We need to take train. And she also warns the road is not really safe to walk from train station to hotel at night,.
Finally for 2 days with 2 adults 2 children we had to take train to go to Disneyland Paris and it cost us more than £50. Its been a month now, we emailed all the ticket details, emailed many times,called and even spoke to the agent, supervisor,
the manager or may be the Owner, still they did not return our money. Not recommending this travel agent to anyone. Giving customers misleading information.
11. huhtikuuta 2024
Oma-aloitteinen arvostelu
Had a fabulous trip to Krakow
Had a fabulous trip to Krakow. I found Ronald so helpful and patient particularly with paperwork as there was a lot to take in. Issues with return flight but this was not down to the company but with the airline. It did get sorted by Ronald so at least we didn't miss a day of our holiday
11. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Plus Holiday
Dear Pamela Holloway,
Thank you for taking the time to leave us a review and amazing feedback for Ronald. We will pass your kind words onto him!
We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
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