I have not received any of my orders yet so cannot review the products at this point but that being said, Ferdz in customer service have been very responsive and helpful in answering all my questions... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We’ve had a great experience with our Plush Beds order. We received multiple status updates as our bed moved production and then shipped. Maria was so kind and prompt answering all my questions. She... Näytä lisää
Chat with Allan made the process smooth and made me decide with no worries. It was great to have extra discount and free delivery/set up as well as old mattress/frame pick up. Can't wait to enjoy my... Näytä lisää
I had a WONDERFUL customer experience today with Ferdz! I made a mistake on my delivery and only discovered it after it is being shipped. I called and Ferdz was patient, understanding, kind, knowle... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Latex Mattress Co. is a manufacturer, located in the USA.
Yhteystiedot
2637 E Atlantic Blvd, 33062, Pompano Beach, Yhdysvallat
- support@latexmattress.org
- plushbeds.com
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
We have had a great experience with…
We have had a great experience with PlushBeds. We had a couple of our own preference issues that were resolved quickly. Customer service is second to none! And the company service representative Irma has been so attentive and truly concerned that we were happy with our purchase. She is a valuable asset for the company. Such a comfortable well made bed!
Latex mattress repair.
I spoke with Ferdz. I want to rejuvenate a previous latex mattress with a firmer top layer and he figured out just how to do it. Big help - short amount of time and fuss. Thanks Ferdz.
Great Customer Service
Great customer service from start to finish.
While waiting for my mattress to arrive, Irma patiently kept me updated on its approximate arrival date and what to expect from the white glove delivery service.
Then, my bedding bundle arrived in the wrong size. Ferdz corrected the issue to my satisfaction. I am very pleased with Ferdz's customer service!
Ferdz was helpful and understanding.
Ferdz was helpful and understanding.
I needed help placing an order and…
I needed help placing an order and Allan was outstanding!
Ferdz was very helpful
Ferdz was very helpful, making updates for me and asking insightful questions. I'm grateful for their kindness and support.
Irma was very helpful answerd all my…
Irma was very helpful answerd all my questions professionally and truthfully, made me want to buy the product alot more tbh to have somone live asmwer all your questions
Alan was quick to reply to my emails
Alan was quick to reply to my emails. He was knowledgeable and helped me resolve my issue. I hope our new mattress fixes our back issues. Thanks Alan for all of the help!
I had a great experience with Ferdz…
I had a great experience with Ferdz customer service support. From the start, the team was responsive, professional, and genuinely focused on helping resolve my concerns. Communication was clear and timely, and I always felt like my questions were being taken seriously.
In particular, Ferdz went above and beyond to assist me, staying patient and courteous throughout the process. Even when there were challenges outside of their control, they continued to follow up and make sure everything was handled as smoothly as possible.
It’s refreshing to work with a company that truly values its customers and puts in the effort to provide quality support. I appreciate the dedication and would definitely recommend Ferdz based on this experience.
Jim and Joyce
Irma answered all my questions
Irma answered all my questions, helped me determine the appropriate bed for our needs, and helped set me up for shipping and delivery. Thanks!
Alan was patient and kind
Alan was patient and kind, he answered all of my time consuming questions. He also offered additional savings which are very appreciated. My experience with this company makes me want to use them for all my bedding needs.
Excellent customer service
Excellent customer service! Allan kindly helped answer my questions.
Very positive engaging
Very engaging, friendly, knowledgeable and professional. Positive experience and looking forward to receiving our new beds.
Great
Ferdz was wonderful in customer service and was able to help me place my order and help me determine a delivery time around my planned vacation.
The customer service here is A+
The customer service here is A+. Ferdz was so helpful. The latex mattress they sell are amazing. The pillows on the other hand were a disaster, but they tried their best to make me happy. I feel bad the pillows didn't work out. So at least I sleep great on the mattress and dealt with very responsive courteous customer service.
Awesome customer service
I chatted with Plushbeds weeks ago, and Allan the rep was super helpful. It’s hard to find good customer service nowadays. Very satisfied
My representative Allan is very helpful…
My representative Allan is very helpful and polite. I am in the market looking for a new topper to maybe my current mattress softer. He was knowledgeable in providing recommendation. I will purchase soon
Ferdz was terrific!
Ferdz was terrific! A refreshing change from today's customer service. Responsive, knowledgeable and very helpful.
Ferdz is very responsive and kind
Ferdz is very responsive and kind. Thank you for helping me. And also thank you for getting back to me so quickly. Ferdz Garcia deserves a raise.
I have had a great experience with Plushbeds
I have had a great experience with Plushbeds from the moment they helped me decide what would be the best option for me to the Topper itself.
The organic topper is extremely comfortable. My Grandson's live with me and the 8yr old constantly complained how his back hurt because the mattress was hard. The Topper I purchased from Plushbeds is so comfortable he loves it. I highly recommended Plushbeds.
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