Pluralsight Arvostelua 

I used to be a member of A Cloud Guru. It was a great site when I first joined—very useful and easy to navigate. Then they were acquired by Pluralsight, and it’s been a nightmare ever since. Courses that were previously included in my membership are now inaccessible, and I’m forced to navigate a completely different Pluralsight platform, which makes it nearly impossible to get anything done. I won’t be renewing my subscription. It’s a real fall from grace.

Great company, plenty of quality courses and the customer support is above par.
Joe

Last thing first: For what it's worth, cancelling the subscription within the free trial worked for me after an initial issue. The free tier cancellation was not available to me as I had an old ACG account and was not a new customer. Support granted a quick refund after less than an hour.

That would normally not be something to write a review about, but many other users had problems in that regard and maybe they changed policies or processes. For me, they handled it like any service should.

The courses I checked out are okay, but ACG was indeed much better. I'm not sure why you would waste such a great asset when you acquire it. Anyway, trying out other services now.

Combined with other resources (less hands on) is a boost to your learning.
Currently trying Broadus Palmer AWS prep for certs.
Straight to the point

They took one renewal payment £295! then tried to do it again the next day .. it got declined so they are now threatening me with cancelling the subscription ... its impossible to chat or talk to a human and the AI bot just says i dont understand that and hangs up ..
cheated ... dreadful company

Virtually impossible to cancel, they actually ignored the cancel request citing terms about 30 days to cancel had to make multiple requests to cancel before action was taken.

You guys acquired acloudguru and then butchered all their content. ACG was so good and easy to navigate. Pluralsite UI is a cluster and cancer.

Horrible experience - they acquired a cloud guru and said they would maintain the same content, but they just made it terrible.

All the amazing courses are now gone, and I can no longer access the ones I liked.

I guess I'm going back to linkedin learning, why couldn't you just keep the stuff that we liked, it wasn't that complicated.

Would give 0 stars if I could. I had to find the cancellation link on reddit, of all places and I'm still not convinced I've cancelled. Scam company with "free trial". Their site is awful to use on a mobile and didn't even have the content advertised.

there are some good courses BUT
if there is a problem, their ticket/support system is horrible, I could not believe it.
Once you report an issue, they say: we have queued your feedback/issue to proper team. And then after 3 days they close ticket due to lack of your response, even though there is nothing pending on you. I told them that I guess ticket should be open as long as it is pending on the team, and they again told me how the system works and ticket was closed after 3 days. Hahaha no ticket, no problem I guess. It is the first time I see such system that a ticket pending on company team is closed due to lack of customer response, even though no response is required. You simply need to send any poke messages, keepalive style lol.

I had a Pluralsight subscription which expired in August 2024, and I didn't renew for 2024-25.

I had a direct email from Pluralsight during May 2025, offering me a 50% discount, so after some deliberation, I opted to renew (38 minutes before the offer expired).

As my card details were still on the Pluralsight system, when I went through to checkout the transaction was processed with no option to add the discount code and I was charged the full price (plus US taxes).

Trying to chat to the 'dumb chatbot' was pointless, so after mailing two separate contact email addresses I eventually got a response in which I was advised that an 'exception' had been made and a full refund would be forthcoming.

I was also advised that I my subscription had been terminated and that I could still use the discount code. Again was absolute hogwash, as nothing had changed since my previous attempt with nowhere to include the discount code, so I have been unable to get a cut-price subscription.

Having been approached directly, then had such a poor experience, I have decided to bin off Pluralsight as it seems that individual subscriptions are not a money-maker, and the Pluralsight machine couldn't care either way.

Feeling very Plural-SLIGHTED.

Caveat emptor.

The 'A Cloud Guru' account merger with Pluralsight was advised on 03/03/2025. It's now 05/05/2025 and my account has still not been merged. I have contacted support twice, as I have received NO communication and I have been told they are having 'internal IT problems' transitioning accounts. It has been TWO MONTHS and you have had MONTHS to prepare for the merge. Considering the subscription fee is nearly £50 per month this is an extremely poor customer service.

I was considering purchasing 20 subscriptions for my engineering team, but after my experience as a customer, I refuse to engage with this company.

Additionally, I tried to spin up a small bare bones Azure Kubernetes cluster. However it was immediately disabled and my account was flagged for suspicious activity. What's the point of offering a cloud sandbox if you cannot deploy anything?

Keeps writing me even thought I never agreed to this.

I spent a lot of money on a 'premium' membership a year ago but it never got used because the courses I wanted had labs that you had to pay extra for (they don't tell you this). I complained and basically was shipped around what sounded like a team in India for months and months until someone tried to upsell me the dearer package... again. Terrible customer service. I gather all the complaints have finally made them change this frankly dishon.. dodgy model, and labs are now included, but its too late... wasted a years subscription at premium rate. I am complaining now because I doubt the customer service has changed, so I would never use them again.

They ignored my cancellation request (they make it impossible to cancel online, of course) - and now are sending emails requesting for payment of invoices that should never have been sent in the first place. And when I send them emails to remind them of it - I got no answer. Awful (un)subscription experience - although the product was OK - makes me not want to subscribe ever.

"As part of integrating A Cloud Guru into the Pluralsight platform, we are terminating your lifetime course access license to the software-as-a-service (SaaS) offering of A Cloud Guru on February 1, 2025 due to the plan being retired."

Pluralsight took money for a lifetime membership, and then revoked it a while later. As a result, they have scammed anyone that has purchased a lifetime membership.

They just tried to redefine the word “lifetime” on their purchase agreement. Do not trust any of their terms es everything is a complete lie. The FTC will need to step in soon with Pluralsight.

This company decided to cancel lifetime memberships so they could leach off of you. In my books that's called a scam

Terminates lifetime access ! What is the point of selling lifetime if it is very much not lifetime. Ridiculous.