Plotpackers Arvostelua 

802
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

Jossy was a great group leader for our trip to Peru. She was fun, kind and always had suggestions for what we could do to make the most of our time in this beautiful country. Some highlights were seei... Näytä lisää

Saanut 5/5 tähteä

Loved exploring Milan with the help of plotpackers. Fantastic, knowledgeable guide Anurag. Sharing top tips from metro, restaurants and sites to see. What would have been helpful is some instruction... Näytä lisää

Saanut 5/5 tähteä

This was my first solo trip and it was such an amazing experience! I’m an 18 year old girl from the states so I was hesitant about leaving the country alone but plot packers made it so smooth and easy... Näytä lisää

Saanut 5/5 tähteä

Peru was my first trip with plotpackers and my first group trip. I loved the experience and got to see so many places I wouldn’t have thought to go if I was solo. Our guide Jossy was the absolute swee... Näytä lisää


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

802 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 85 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(802)

142 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I had an amazing trip to Iceland with…

I had an amazing trip to Iceland with plotpackers. The culture and the scenery was so beautiful and unforgettable. A special thanks so Sara and Jose who made the trip even more enjoyable for our group. Both were so kind and worked really hard to make sure we all saw everything we wanted (plus a few amazing extras). Accommodation was right in the city centre so super easy to find everything you’ll need. I honestly couldn’t recommend this trip more.

27. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Disgusting company

Disgusting company. Booked a trip for 2K Euros. Wanted to cancel the trip and get reimbursement, and you want to know their reimbursement policy? If you cancel 90 days before the trip. They don’t give your money back. They give you a ******* voucher. They keeping the money. If you cancel 90 days or sooner than the trip. They take a cancellation fee of a price of a ticket… So if you book a flight for 5K euros and you want to cancel your reservation, they will take 5K in cancellation fee. Such a scam bags is hard to find. Don’t deal with them, if you don’t want to lose your money and nerves.

30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Plotpackers-logo

Vastaus yritykseltä Plotpackers

Thank you for taking the time to share your feedback

We’d just like to clarify a few points regarding our cancellation policy, as we appreciate that there may have been some misunderstanding. All of our cancellation terms are outlined in our Terms & Conditions at the time of booking. If a traveller cancels more than 90 days before departure, payments made toward the trip are transferable to a future booking rather than refundable. This is designed to give flexibility while also allowing us to honour the commitments we make in advance with our local teams and suppliers.

For cancellations made within 90 days of departure, payments become non-refundable and non-transferable, as we have usually already committed funds to accommodation providers, transport, guides, and other local businesses who rely on these confirmed bookings as income.

We’d also like to clarify that Plotpackers does not book flights on behalf of travellers. Flights are arranged independently by customers, so any airline cancellation fees or flight-related costs are separate from Plotpackers and are not fees charged or retained by us.

At the moment, we’ve been unable to locate a booking under the name shown on this review. If you’d be open to discussing things further, please feel free to contact us directly at info@plotpackers.com with your booking details and we’d be happy to look into this further

Saanut 5/5 tähteä

Iceland May 2026

I went to Iceland with plotpackers May 2026 and Sera was amazing as our guide- making us feel comfortable and well informed through the whole trip. Great way to see a lot of it in a short period and accommodation chosen close to the city so very easy to explore in the evenings

27. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing trip!

Sara was a great guide. Very interactive with the group. Shows us great spots of Iceland and very knowledgeable.
Amazing trip!
Thank you

27. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

i booked the cartagena and beyond with…

i booked the cartagena and beyond with our lovely host Kate and it was a beautifull trip. it was very well organised and filled with fun and interesting activities. our host Liliana was a ray of sunshine and very helpful and informative. i had an amazing time, would definitely recommend!

30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Couldnt wish for a better trip

I had an amazing trip with plotpackers!! We traveled in the northern part of Colombia and couldnt wish for a better local guide than Lilo to host this trip with 🩷 everything was perfectly organised, we learned a lot and had enough free time to relax. For anyone who’s travelling far away from their country for the first time I definitely recommend going with Plotpackers

11. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Colombia trip

Very nice trip to Colombia in the company of our guide Liliana! Very nice itinerary and good service from the guide, i recommended it

12. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

The guide was not involved in the trip

The guide was not involved in the trip. She was always alone on her phone. The trip should definitely have been better organized. We had to pay to take a taxi to get to the boat activity when it was supposed to be included. In addition, why make us stop on an island for dinner if after they forbid us to go to the pool or on their beach. I think there are several things to improve in your way of doing things. I do not recommend the city of Santa Marta.

11. toukokuuta 2026
Oma-aloitteinen arvostelu
Plotpackers-logo

Vastaus yritykseltä Plotpackers

Hey, thank you for taking the time to share your feedback with us, we really appreciate it! We're sorry to hear that your experience didn't meet the expectations on this trip
We'd really love the opportunity to learn more about what happened, please don't hesitate to reach out to us directly at info@plotpackers.com and we're happy to continue the conversation and look into it further

Saanut 5/5 tähteä

Cartagena and Beyond: Colombia's Caribbean Coast 1-11th May 2026

I just came back from my first group trip ever to Colombia's Caribbean Coast (1-11th May 2026) with Liliana as our local tour guide and Kate as the host of the trip. I’ve traveled solo to Latin American countries before, but I had some safety concerns about Colombia as a solo female traveler.. However, finding Plotpackers and this particular itinerary felt like a sign to me! Everything was well organized and it was nice to sit back and relax, 10 days went by way too fast.. The activities and free time offered a perfect mix of culture, nature, adventure and time to chill, but the best part of the trip was definitely the group I traveled with! We all got along well and it felt like a small family at the end :) Having Liliana as our tour guide was also a blessing: She shared so much valuable knowledge about the culture, history and local food and was always there for everyone (even when she was sick)! The only thing that could have been communicated better beforehand was dietary restrictions, as no one knew about it in the beginning and this made things a bit complicated for me at some points..

11. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Vietnam

Eric was an amazing host, really nice person and helpful. He made all the travelling smooth and easy.

I think the itinerary could be changed a little to maximise time spent in the locations rather than travelling in the day however.

24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I have been recently on a group trip to Brasil 🇧🇷

I have been recently on a group trip to Brasil with Plotpackers and it has been my second group trip with this company already. I feel like the trips are very well thought through, offering a good variety of experiences. What I most liked about it was the opportunity to get to know also some local places and connect to the people there. One of them being our guide Julio L., who did an amazing job! He took such good care of us, was so loving and caring and attentive to every little detail, while showing us around the beautiful state of Rio, thereby not only being our guide but a real friend to us!
I can totally recommend! :)

14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

India 2026

Had an amazing time in India with plotpackers! Our guide Arvind (papa duck) was amazing and super helpful and fun. I enjoyed every minute :)

6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

No flexibility in exceptional…

No flexibility in exceptional circumstances – very disappointing

I booked a trip with Plotpackers, but my flight with Qatar Airways was cancelled due to the current geopolitical situation. As a result, it became practically impossible for me to reach the destination (Maldives) in a normal, safe, and reasonably affordable way. You cannot promote yourself as a “budget travel company” if you expect the customer to spend thousands of euros extra to get to the destination.

Despite these exceptional circumstances, Plotpackers refuses any form of refund or reasonable solution. They strictly rely on their terms and conditions, without taking into account that the trip has become effectively unfeasible for me.

They state that the trip is still “going ahead,” but that is irrelevant when, as a customer, you can no longer reach the destination in a realistic way. Alternative routes are significantly more expensive and uncertain, making the trip unreasonable to carry out.

What disappointed me the most:
- No flexibility in exceptional circumstances
- Strict reliance on terms without considering the real situation of the customer
- No attempt to offer a reasonable solution (such as rescheduling or partial refund)

This gives the impression that all risk is placed entirely on the customer, even in cases of force majeure.

I would strongly advise future travelers to think carefully before booking, especially if your trip depends on international flights.

Very disappointed with how this has been handled.

1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Plotpackers-logo

Vastaus yritykseltä Plotpackers

Hi Isa,

Thank you so much for sharing your feedback. We completely understand why the current circumstances have been so difficult, and we're very sorry for the stress this has caused.

We have already been in direct contact with you over email, but if you'd like to discuss anything further, we're always happy to continue the conversation.

We completely understand that your concerns are really about the journey itself and the wider situation affecting flight routes. As flights are not included in our packages, any disruption relating to airlines, routing, or airspace is unfortunately outside of our control. While we genuinely appreciate how frustrating this is, airlines have been continuing to operate alternative routes where possible, and we did encourage you to explore those options as well as making a claim directly with the airline or through your travel insurance.

Regarding your request to reschedule or receive a refund, we completely understand why you're asking for this given the circumstances, and we truly wish we were able to say yes. However, as we were now within 90 days of departure, our Terms and Conditions do apply, which means bookings at this stage are non-refundable and non-transferable.

We'd love to share a bit more context here, because this is something we take very seriously. We work closely with small, local suppliers and teams on the ground who rely heavily on confirmed bookings like yours. These are often independent businesses and community partners in the Maldives, and once everything is arranged and paid for, they depend on that income to support their livelihoods and their families. Because of this, we have a real responsibility to honour those commitments and make sure the wonderful people who bring these trips to life are properly supported, it's a core part of what being a responsible budget travel company means to us.

We're really sorry that this isn't the outcome you were hoping for but if you'd like to talk anything through further, we're always here to help, please just reach out to us at info@plotpackers.com and we'll be happy to chat further

Warm regards,
The Plotpackers Team

Saanut 5/5 tähteä

Love a Plotpackers Trip!

Love a Plotpackers trip! I have taken two trips with them, one to Iceland and one to India (very different trips!!) and both were well thought-out, packed with details, and with smart, attentive guides.

One thing I liked about the Iceland trip, in particular, is that we had one Plotpackers-specific guide and then one country-based/local guide. I also loved the free time we had in Iceland.

Comparatively, we had ZERO free time in India. Which was fine since we saw so much. But if free time is important to you, do your research on the itinerary or others' experiences with that specific trip.

1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I had such a great time in India

I had such a great time in India, everything that was included in the trip was fantastic and kept us busy and there were optional activities as well that made the trip feel even better. Our guide Arvind was excellent, he was very knowledgeable about every place we visited and helped us all out when we needed to find an atm or book extra activities.

6. huhtikuuta 2026
Oma-aloitteinen arvostelu

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