Hello! Thank you for your feedback.
Upon reviewing your case, I see that you purchased a reseller license under the impression that it included a free trial. However, this information is not stated anywhere on our website. The free trial is intended for testing our tools under our brand; there is no free trial available for reselling.
This was also indicated on the PayPal payment screen, which displays the total amount before proceeding. As a digital asset, you gain instant access after purchase, and as outlined in our terms, there are no refunds. You agreed to these terms when signing up and accepted them again during the purchase process.
Additionally, you escalated this case to PayPal, which ruled in our favor, confirming that we do not offer a free trial for the reseller program.
Best regards