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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

Been wanting these travis x frags for a long time. But I definitely was not 2k for them. Quality is great. Sure u can tell they may be "fake" if u know what to look for. But I could care less. I love... Näytä lisää

Saanut 5/5 tähteä

Easy to ordeed, very quick delivery and very comfortable and the prize of the shoes are way excellent. i recommend this to every body

Saanut 5/5 tähteä

I specifically wore them for a while before commenting. Because of my job I need to walk a lot every day, I bought these shoes for 4 months, I wear them every day, washed them several times, but they... Näytä lisää

Saanut 1/5 tähteä

I am a repeat customer. Air Jordans retro 4 that I received did not match photo from company website. Emailed 7/31asking for return address. ALICE responded on 8/01 asking questions but no address w... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Ostoskeskus

Yrityksen kirjoittama

We are PK-Kicks, A professionalimport&export ECommerce store, a reliable supplier that focus onproviding our customers of finest-QualitySneakers&Footwear, that are produced by the ourExcellent-Skills manufacture.We send outthousands of shoes items every day to customersall over the world.


Yhteystiedot

3,3

Keskitasoinen

TrustScore 3.5/5 tähteä

55 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Been wanting these travis x frags for a…

Been wanting these travis x frags for a long time. But I definitely was not 2k for them. Quality is great. Sure u can tell they may be "fake" if u know what to look for. But I could care less. I love this shoe. Shipping was fine, I got mine faster then when I order from Goat or StockX. Overall I can't wait to get another pair of shoes that I'm not paying $$$$ for when these are so close u can't really tell. Very happy.

16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Shoes were fine but slow process

sneakers are good but it took almost two weeks to get them. communication really needs to improve honestly.

10. helmikuuta 2026
Oma-aloitteinen arvostelu
PK-Kicks-logo

Vastaus yritykseltä PK-Kicks

Thank you for your feedback and for purchasing from us. We’re glad to hear you like the sneakers!

We sincerely apologize for the delay and for any inconvenience caused. We’re actively working on improving our shipping speed and communication to ensure a smoother experience for our customers in the future.

We really appreciate your patience and understanding, and hope to serve you even better next time!

Saanut 3/5 tähteä

ugh the process took forever

ugh the process took forever. The sneakers themselves are totally authentic and look great but seriously you need patience if you order here.

9. helmikuuta 2026
Oma-aloitteinen arvostelu
PK-Kicks-logo

Vastaus yritykseltä PK-Kicks

Thank you for your feedback and for your patience. We are very happy to hear that you are satisfied with the sneakers and their authenticity.

We sincerely apologize that the process felt too long. We are continuously improving our service and shipping process to provide a better experience for every customer.

Thank you for your support.

Saanut 1/5 tähteä

Awful customer service

I ordered a pair of shoes in early November. I was unaware my house didn’t receive direct USPS delivery, which they only offer. So the first pair was sent back. While they were being sent back, the tracking stopped. Apon me asking for the same pair to be resent back to me, the employee I spoke with told me it was my fault they got lost and were destroyed, and I had to buy a new pair as no refund would be given. I then bought another pair. The new pair were never sent according to the tracking number they gave, but the same employee said they were delivered. They are now telling me it was my fault again! Awful customer service. They didn’t even bother trying to fix it and insist it’s my fault USPS lost them and then destroyed them. Utter joke

25. helmikuuta 2026
Oma-aloitteinen arvostelu
PK-Kicks-logo

Vastaus yritykseltä PK-Kicks

Hello,

We are sorry to hear about your experience and truly understand your frustration. This situation was certainly not the experience we want any customer to have.

According to the shipping records, the first package was returned due to delivery limitations with USPS in your area. We always try our best to assist customers in these situations, but sometimes shipping issues outside of our control can unfortunately occur.

That being said, we definitely want to review this case again and help resolve the issue for you. Please contact our support team with your order number so we can investigate the shipment details and find a suitable solution.

Customer satisfaction is very important to us, and we appreciate the opportunity to make this right.

PKKICKS Support Team

Saanut 1/5 tähteä

ESTAFA

ESTAFA. NI CONTESTAN NI LLEGA EL PEDIDO . EL NUMERO DE SEGUIMIENTO NO SIRVE Y EL NÚMERO DE COMPRA TAMPOCO. TRAS VARIOS CORREOS DECIDÍ DENUNCIARLOS A LA POLICÍA. ELLOS CONTINÚAN CON LA PÁGINA DE CEBO ABIERTA. SI HAS PAGADO CON TARJETA TIENES DERECHO A UNA DEVOLUCIÓN POR PARTE DEL BANCO.

18. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Terrible experience

Terrible experience! It took two months to receive my order, and when it finally arrived, the size was wrong. I tried contacting customer service multiple times, but they completely ignored my emails. Extremely disappointing! I do not recommend this store—poor service and no accountability.

3. syyskuuta 2024
Oma-aloitteinen arvostelu
PK-Kicks-logo

Vastaus yritykseltä PK-Kicks

Dear [Customer],

I sincerely apologize for the negative experience you had. Previously, your order was handled by an employee who lacked responsibility, and I did not personally oversee the process, which resulted in poor service. I am truly sorry for this.

I have now taken over the process personally to ensure that everything goes smoothly moving forward. If possible, could you kindly provide me with a contact method so I can assist you directly and make sure your concerns are fully addressed?

Thank you so much for your understanding and patience. I will do my utmost to resolve this for you.

Best regards,
Eva

Saanut 1/5 tähteä

I ordered shoes and was sent a size…

I ordered shoes and was sent a size smaller than ordered. I’ve been requesting a return and they are not honoring my request. I keep receiving an email asking the same question ‘wht?’ My answer has repeatedly been ‘the shoes are the incorrect size.’ Based off how this has transpired, I ordered from another dealer. Meanwhile still requesting to return these shoes with a full refund!

21. joulukuuta 2024
Oma-aloitteinen arvostelu
PK-Kicks-logo

Vastaus yritykseltä PK-Kicks

Dear Customer,

I sincerely apologize for the delay in expressing my apology. The situation became complicated due to mishandling on our side, and I am truly sorry.
I completely understand your feelings and why you would be disappointed.

I genuinely hope you can give us another chance so that I can continue to follow up on this matter for you.
If you are willing to contact me, I will make sure to resolve the return and refund issue as quickly as possible and ensure that you do not have to go through such an inconvenience again.

Thank you for your patience, and thank you for allowing me the opportunity to assist you once more.

Saanut 1/5 tähteä

I ordered shoes December 6

I ordered shoes December 6. I received 1 email saying there would be a delay . It’s Christmas Day and still no shoes. No one has responded to any emails. There doesn’t seem to be a phone number to call. I really just can’t say enough BAD things aboutPK-Kicks !!!!!!!!!!!!!! They just suck!!!!!

25. joulukuuta 2024
Oma-aloitteinen arvostelu
PK-Kicks-logo

Vastaus yritykseltä PK-Kicks

Dear Customer,

I am truly sorry for the inconvenience this has caused, and I completely understand your disappointment and frustration.
You placed your order on December 6 and only received one email notifying a delay, yet your shoes have still not arrived, and you did not receive any further response from us. This is clearly a shortcoming on our part, and I sincerely apologize for it.

Please rest assured that I will personally follow up on your order immediately, investigate the situation, and make sure your shoes are shipped as soon as possible or provide an appropriate compensation.
Your feedback is extremely important to us, and I will ensure that similar issues do not happen in the future.

Thank you again for your patience and understanding. I truly hope you can give me the opportunity to continue handling this matter for you. I will personally follow up until it is fully resolved to your satisfaction.

Saanut 1/5 tähteä

Scammers

Scammers! I bought shoes in September and never received them. They sent a tracking number but when I called said they were out of stock. Said they would refund but still haven't. Do NOT order from them.

30. syyskuuta 2024
Oma-aloitteinen arvostelu
PK-Kicks-logo

Vastaus yritykseltä PK-Kicks

Dear Customer,

I sincerely apologize for the inconvenience caused by your order from September not being received, and for the promised refund that has not yet been processed. I completely understand your disappointment and frustration.
This was clearly our mistake, and I am truly sorry for the trouble it has caused you.

Please rest assured that I will personally follow up on this matter immediately, verify the order and inventory situation, and arrange your refund or provide another appropriate solution as soon as possible.
To resolve this issue more quickly, could you please provide a convenient way for me to contact you, such as a phone number or email? I will communicate with you directly to ensure this matter is properly resolved and that you do not experience such inconvenience again.

Thank you again for your patience and understanding. I sincerely hope you can give me the opportunity to continue handling this matter, and I will do everything I can to resolve it.

Saanut 1/5 tähteä

Es un engaño

Es un engaño. Haces el pedido, te cobran en la tarjeta de crédito y nunca te llega la compra. Reclamarás pero nunca resolverán tu problema. Es un engaño. Tened cuidado!

20. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

This company is legit

This company is legit! Not only are they legit, but they are honest. I made a mistake on my order, called them, instantly they helped me get everything taken care of. (Which, in this day and age, its very hard to even speak to a live person) I look forward to my next purchase! My teenagers are happy with the selection. Im happy with the price:)

6. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I am a repeat cu

I am a repeat customer. Air Jordans retro 4 that I received did not match photo from company website. Emailed 7/31asking for return address. ALICE responded on 8/01 asking questions but no address was given. 8/05 I emailed asking again with requested photos, no response, 8/06 I emailed again , no response. 8/07 I emailed, no response. 8/07 I called their contact phone # left message. NO RESPONSE!

6. elokuuta 2024
Oma-aloitteinen arvostelu
PK-Kicks-logo

Vastaus yritykseltä PK-Kicks

Dear Customer,

I sincerely apologize for the inconvenience you’ve experienced as a repeat customer, receiving the Air Jordans Retro 4 that did not match the website photos, and not receiving a return address or response despite multiple emails and calls. I completely understand your disappointment and frustration.
This was a failure on our part, and I am truly sorry for the unnecessary trouble it has caused you.

Please rest assured that I will personally follow up on this matter immediately, confirm the return address, and arrange your return and refund as soon as possible.
To resolve this issue more quickly, could you please provide a convenient way for me to contact you, such as a phone number or email? I will communicate with you directly to ensure this matter is properly resolved and to prevent you from experiencing a similar situation again.

Thank you again for your patience and understanding. I truly hope you can give me the opportunity to continue handling this matter, and I will do everything I can to resolve it to your satisfaction.

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