Pinkcolada Arvostelua 

283
•
TrustScore 1.5/5 tähteä

1,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I placed an order on March 6, 2024. My credit card was charged, however i never recieved a tracking number or my items. I have reached out via Email, Instagram Dm, and the Shop app i used to purchase.... Näytä lisää

Saanut 1/5 tähteä

Ordered two weeks ago and they had no problems processing my payment but my items haven’t shipped! Tried emailing and messaging through the Shop app and instant messaging on their website and no one i... Näytä lisää

Saanut 1/5 tähteä

I have yet to receive any word of my order being shipped. Your social media pages lie about how quickly you send out orders. However there are comments I read from other buyers saying y’all are scamme... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I have placed my order several weeks ago and have only received the order confirmation email. I have emailed customer support requesting update as the items were supposed to ship max 2 weeks following... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Uimapuvut ja -asut

Yrityksen kirjoittama

Shop bikinis and swimwear at Pinkcolada USA. Shop online for luxury designer swimwear, High waisted swimwear, cheeky bikini bottoms, supportive bikini tops, bandeau style swim tops, beachwear & more!


Yhteystiedot

1,7

Huono

TrustScore 1.5/5 tähteä

283 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,7

Kaikki arvostelut

(283)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

It has been over a month and still…

It has been over a month and still havent received the product. Have been trying to contact them but i have not received any answer from anyone

5. toukokuuta 2021
Pinkcolada-logo

Vastaus yritykseltä Pinkcolada

Hi Gajan,
Its disappointing to hear that you did not receive a timely answer to your enquiry and I do apologize. I can however see that your order has been delivered. If you have any issues, please reach out to us via the 'Contact Us' tab on the website. Kind regards, Pinkcolada

Saanut 4/5 tähteä

Good quality, inventory was very low but they made it right in the end

I'm changing my review from a 2 to a 4 because after a bit of disappointment and a lot of communication back and forth this company went over and beyond to make things right. I didn't get to wear any of my suits for my big trip but they did surprise me by quickly getting me the correct suits after all, as well as a full free swimsuit. It took a lot of communicating but ultimately they changed my compensation offer from a $20 discount to an entire free suit of my choice which I am grateful for and completely satisfied with too! Thank you!

4. toukokuuta 2021
Pinkcolada-logo

Vastaus yritykseltä Pinkcolada

Hi Shannon,
Thank you for your review and feedback. I do apologize for the break in communication with your original order however, I can see you have been in contact with one of our customer service agents who has organized a complimentary set of bikinis for you, as a way of apology. Please do not hesitate to reach back out to us if you are experiencing any issues. Kind regards, Pinkcolada

Saanut 3/5 tähteä

Took forever!

I love this swimsuit top but it really took forever to get to me in the US!

4. toukokuuta 2021
Pinkcolada-logo

Vastaus yritykseltä Pinkcolada

Hello LM,
Thank you for the feedback- its great to hear you are loving our suits! We are currently in the process of trying to improve our delivery service and your feedback will be taken on board. Every piece of feedback helps and I have passed yours onto the team. Kind regards, Pinkcolada

Saanut 1/5 tähteä

I can’t review it bc I am still waiting…

I can’t review it bc I am still waiting for it to come... 3.5 weeks and counting 🙄

4. toukokuuta 2021
Pinkcolada-logo

Vastaus yritykseltä Pinkcolada

Hi Thomasina,
Thank you for your review. I can see your order was dispatched from us in March and tracking is showing delivery March 26th. If you still have not received your order, you can get in touch with us via the 'Contact Us' link on the website and we will be able to help you out. Kind regards, Pinkcolada

Saanut 5/5 tähteä

I have not used it yet

I have not used it yet, but I love its material!.

4. toukokuuta 2021
Pinkcolada-logo

Vastaus yritykseltä Pinkcolada

Hi Maria,
Its great to hear that you are loving the material that your suit is made from!
Hoping to see you shopping with us again in the future :)
Kind regards, Pinkcolada

Saanut 1/5 tähteä

Don’t order from this company unless…

Don’t order from this company unless you want to pay $45-$120 in return fees to ship something that doesn’t fit right back to Australia. I bought my teenage daughter two identical swim suits just different colors and one was way too tight. All I wanted to do was exchange it. I went to the UPS store and they reviewed the return label and told me that this company doesn’t have free returns. And to return from the USA into Australia the least it would cost us $48 and it would take 30-60 days to get there. The next option was $120 return fee to get there in 2 weeks. Now I'm stuck with a swimsuit. Never again!

4. toukokuuta 2021
Pinkcolada-logo

Vastaus yritykseltä Pinkcolada

Hi Nikki,
Its disheartening to hear you were dissatisfied with your purchase and the returns cost. I do apologize, however, we do have a policy around this and it is all outlined on the website. We take all types of feedback on board and use it to help us improve our service, so I have passed your feedback onto the team here. Kind regards, Pinkcolada

Saanut 2/5 tähteä

The fit was weird

The fit was weird. Bottoms were tiny but the top was huge and kinda flimsy. As a 32DD, I ordered a medium and the band was way too big and the straps provided no support so I’m afraid I’ll fall out of it if I wear it. Overall, not a flattering fit.

4. toukokuuta 2021
Pinkcolada-logo

Vastaus yritykseltä Pinkcolada

Hi Whitney,
Thank you for your feedback and review. I do apologize that you have found the bikini to be an unflattering fit. We have a size guide on the website that we would suggest to check out before you make your purchase, to ensure correct sizing is being purchased. We endeavor to improve our services and products, so I have passed your comments along to the team. Kind regards, Pinkcolada

Saanut 4/5 tähteä

Product is exactly how it looks in…

Product is exactly how it looks in photo. Only issue is that my order took about two months to come in due to an online issue/glitch.

30. huhtikuuta 2021
Pinkcolada-logo

Vastaus yritykseltä Pinkcolada

Hi Amanda,
Thank you for both your review and your understanding with the glitch that you experienced with your order! We hope you love your purchase. Kind regards, Pinkcolada

Saanut 2/5 tähteä

No Customer Service

After a month of not hearing about my order and over a week emailing customer service someone finally answered to tell me they were sold out of all the suits I ordered. They let me switch them and gave me a free suit but all of the suit options were nowhere near what I wanted it was like pick from the stuff that's left. Very frustrating since my first order was great and after this one I wont be ordering from them again.

29. huhtikuuta 2021
Pinkcolada-logo

Vastaus yritykseltä Pinkcolada

Hi Stephanie,
Its disappointing to hear about your experience you had with us, however we are grateful of your understanding and offered you the complimentary set as a way of apology. All feedback helps us improve and yours has been passed along to the team. Kind regards, Pinkcolada

Saanut 5/5 tähteä

Very good team

Very good team! Reply fast and very kind. Find always a solutions.

28. huhtikuuta 2021
Pinkcolada-logo

Vastaus yritykseltä Pinkcolada

Hi Cassandra,
Its great to hear that you were provided with solutions- thank you for your review! I will be passing this positive feedback onto our team. Kind regards, Pinkcolada

Saanut 5/5 tähteä

I like the pattern

I like the pattern! The material is comfortable and does not irritate my sensitive skin. The product suits my body like a glove.

27. huhtikuuta 2021
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Dissatisfied

It literally took a month and a half before these bathing suits showed up and I ordered them with 2-4 day shipping expecting to have them for a trip and was very disappointed. Only one of the bathing suits was cute and the others were just okay. I would not recommend this shop to any of my friends.

26. huhtikuuta 2021
Saanut 3/5 tähteä

Experience in general

Regarding the product itself - no issues here, good mix of colours, good quality and great sizing but regarding the customer service - God, the customer service is a mess and I mean, a BIG mess. You need to get very lucky in order to connect with a person from the customer service who can actually help you. I've experienced 3 representatives during 1 email exchange and 2 of the 3 were extremally rude, not responding and unhelpful. The 48-hours response rule is a crap one. Also a "message received by Pinkcolada" confirmation doesn't work properly. Sometimes you get it and sometimes you don't (I think that when you work with confirmation system, you should ALWAYS get it and not from time to time coz it's confusing). No phone nr to customer service doesn't make it easier either. Difficult to reach. So my points for improvements would be - THE CUSTOMER SERVICE !!!

22. huhtikuuta 2021
Oma-aloitteinen arvostelu

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