I've been using Piktochart for more than 10 years. In fact, I may have been one of their early users. They offer a great product and every time I have needed to contact their support team they are tim... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Fuyez !!! Vous aurez beau indiquer les sources pour les valeurs Piktochart fera n'importe quoi !! Génère une tonne de graphiques annexes non demandés et qui n'ont aucune pertinence. Mise en page déc... Näytä lisää
Yritys on vastannut
I’ve been using Piktochart for a few months now, and I can honestly say it’s a game changer! As someone who doesn’t have any formal graphic design training, Piktochart makes everything so easy. The... Näytä lisää
Yritys on vastannut
We recently had a lot of staff overturn and were having issues getting access to our team workspace in Piktochart and working on our projects. Piktochart support team was fantastic at walking us throu... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Piktochart is an all-in-one graphic design tool for creating infographics, presentations, reports, social media graphics, posters, and prints as well as an online video editor. With focus on information design, you can easily turn content and data into a visual story or edit videos for social media.
Yhteystiedot
1-21-01, Suntech @ Penang Cybercity (1817) Lintang Mayang Pasir 3, 11950, Bayan Baru, Malesia
- support@piktochart.com
- piktochart.com
4,4
Erinomainen
228 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
First Time User
As a person who never used the app before, it was bonkers and it took me 1 whole hour, you can create some beautiful images but you need to be a pro, but I finally created a good product, thanks Piktochart
15. marraskuuta 2023
Oma-aloitteinen arvostelu
Quick Response on a Holiday
I asked a question about renewing my account with a new email address after hours on a holiday. The response was immediate. Thanks Piktochart!
23. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Piktochart
Thank you for the kind feedback, Jackie! We're glad to be able to support you and we're always here if you ever need a hand. Cheers!
Happy to help a needy student!
I was doing a group project, and we had an issue with our downloads. I contacted Piktochart, and they were so willing and happy to help us out! Kind staff and most generous. Enjoyed working with their templates and designing things for our class. Would definitely recommend!
17. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Piktochart
Hi Tisha, thank you for the kind feedback and we're glad to be supporting you in your Piktochart journey!
Only 2 downloads is ridiculous
29. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Piktochart
We're sorry to hear that we're not meeting your expectations, Jack. As a bootstrapped company, we have to find sustainable ways to continue our operations and without the support of our customers, we're unable to do so. Hence, our freemium offering (as stated on our website) allows users to experience Piktochart and consider supporting us if they want to upgrade their subscription. As a bootstrapped company, we do our best to strike a balance between offering value to our users (one of our top priorities since 2012) and at the same time, ensuring the sustainability of our business, which pays for our operations and staff who are working hard to improve the Piktochart experience. We're sorry to hear that we've disappointed you, and we do consider your feedback. For a bootstrapped company that relies on reviews in a competitive landscape, we hope you'll reconsider your rating as we seek to improve the Piktochart experience for users like yourself. We'll gladly assist you at support@piktochart.com if you ever need a hand. Cheers!
Great for classroom use
Easy to use. Free access for students in my classroom. Prompt and helpful assistance from their support department.
11. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Piktochart
Thank you for the positive review, Lisa! We're delighted to hear about your experience with Piktochart in the classroom and hope it will elevate the learning experience for your students. If you ever need a hand, we're here for you!
Great communication
Communications was respectful and quick. Even though my issue took a bit to resolve, the representatives took the time to review the problem and fixed what needed to get done. Thank you!
20. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Piktochart
Thank you for your patience and for the kind review, Roxanna! We're glad to be of assistance to your experience with Piktochart and as always, we're here for you if there's anything else. Cheers!
Piktochart is awesome!
When I started using Piktochart, I couldn't figure out how anything worked, but when I asked for some help, Piktochart quickly answered my questions and explained things very clearly. They even showed me videos with the exact steps to do those things myself. Without that lovely help button, I would still be sitting here trying to figure out how to get everything to work.
30. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Piktochart
Thank you for the positive review and we're glad to be of assistance to enhance your experience with Piktochart. If you ever need any further support, feel free to reach us!
Excellent choice for displaying info
Piktochart is an easy-to-use online design interface, and in my opinion, while the presentation and document templates are solid, Piktochart is definitely the best product for making infographics, graphs, and charts. The customizability, display options, and ease-of-use for graphs and charts definitely outclass competitors, in particular. Additionally, there are endless creative and beautiful templates to inspire you, and plenty of built-in tools to make it easy to create custom designs, too.
21. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Piktochart
Thank you for this wonderful and positive review, Elizabeth! We're delighted to hear about your experience with Piktochart and hope to create more templates and features to improve your experience. Feel free to reach us if you ever need any support!
I've been using Piktochart for two years
I've been using Piktochart for two years now and really enjoy creating infographics. Great tool, lots of new items and enhancements. Good support as well.
15. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Piktochart
Hey there, thank you for the positive review and we're delighted to hear about your experience! If you ever need a hand, feel free to reach us anytime. Cheers and happy creating!
Fast attention
7. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Piktochart
Hey Teodoro, thank you for the positive review! Feel free to reach us if you ever need a hand with Piktochart. Cheers!
Service Excellence
I just want to say the staff are great and respond very promptly to our requests. Great to see service excellence in the customer service department. Thank you much appreciated.
4. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Piktochart
Thank you for this positive review which made our day, Dragan! We're delighted to hear about your experience and if you ever need a hand, we're here to support you.
I like using this site
I like using this site. It is easy to navigate and perfect for what I need for my project. Customer service is great and response is very quick.
25. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Piktochart
Hey Sarita, thank you for the positive review and we're delighted to hear about your experience with Piktochart! Feel free to reach us if you ever need a hand with Piktochart.
Very user friendly and a lot of options…
Very user friendly and a lot of options to choose from, considering I just used it as a free user
11. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Piktochart
Thanks for the positive review, Lea! We're so glad to hear about your experience with Piktochart and hope you'll continue to find it helpful for you. Feel free to reach us if you ever need a hand!
Awesome Experience
Easy to use website and lots of great templates! Been a lifesaver during university. Customer service has also been very helpful when I've experienced technical difficulties. Highly recommend
11. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Piktochart
Hey Page, thank you for the kind review and we're delighted to hear of your positive experience with us! If you ever need a hand with Piktochart, we're always here to support!
Piktochart is the greatest kept secret…
Piktochart is the greatest kept secret in graphic design in a variety of areas. This application is intuitive and easy to use.
The customer service is also, above any I've experienced.
Thank you!
5. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Piktochart
Thank you for the positive review, Gwen! We're delighted to hear of your positive experience with us! If you ever need a hand with Piktochart, we're always here to support!
Expect your work to not be saved…
I just started using this service and so far, I am very disappointed. Halfway into the presentation I was working on, the server crashed and did not save any of my work. This was disappointing because my presentation must be prepared by Friday.
Edit: Although my work was not saved and I have to start over from scratch, the PitktoChart team did reach out to me later on and offered me 30 free days of their PRO service for free. They really do know how to professional come up with a solution to frustrated customer. My initial rating was a one, but now it is a three due to their kindness and understanding.
31. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Piktochart
Hi Danah, we're incredibly sorry to hear about your experience with the downtime of our server yesterday. We understand your frustration and review, and thank you for the kind consideration to update your review after the unforeseen experience. Our team is continually doing our best to ensure a pleasant experience for you and our users. If you ever need a hand with Piktochart, we're always here to support!
So far I’m enjoying using Piktochart
So far I’m enjoying using Piktochart, it’s been easy to maneuver and figure out and there’s plenty of templates if I need one.
27. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Piktochart
Thank you for the kind review, Patti! We're glad to hear how you're enjoying creating with our tool. If you ever need any support, feel free to reach us. Cheers!
Vastaus yritykseltä Piktochart
Thank you for the kind review, Svitlana! If you ever need any support, feel free to reach us!
Fantastic website - highly recommended
Highly recommended website, the templates are great, but because the site is so easy to use, making your own files from scratch is also easy. We use it for infographics, posters, flyers, brochure covers, social media and we honestly wouldn't be without it.
23. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Piktochart
Hey Sarah, thank you for taking time to write us this kind review! We're glad to hear about the visuals you've created using Piktochart and hope to support your future work. If you ever need any support, feel free to reach us!
Quick and Easy
Such an easy programme to use. Love the customisable templates, they make designing infographics a breeze. In a world with so much information in my role it is so helpful to have quick templates that I can organise information into bite sized chunks. Well worth the investment.
22. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Piktochart
Thank you for the positive review, Pamela! We're glad to hear how you're enjoying creating infographics with our tool. Keep it up and if you ever need any support, feel free to reach us. Cheers!
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