Picto Watches Arvostelua 39

Buyer beware. I purchased a watch and paid for the watch with shipping and tax. Once it was delivered, I received a bill from FedEx for an additional charge of $46 on top of the $157 I paid Picto. Picto failed to mention additional fees for duties and fees from FedEx. This should have been disclosed at the time of purchase so I could have made a more informed decision.

The minimalist watch is so aesthetic and a pleasure to wear. Sometimes I check the time just to enjoy it.

Beautiful watches, very good service and delivery!

Incredible design and quality. Very happy with this watch! 🫶🏻

Hola nunca me llegó mi pedido
Me han pasado la encuesta de satisfacción pero nunca llegó .Donde puedo reclamarlo ? Gracias

Très content de ma nouvelle montre "cream dial / Midnight blue leather strap
le point et la ligne sont mes nouveaux points repères #lovepictowatches

Commande facile
Livraison rapide
Montre très sympa et originale

Es lo que me esperaba, innovador

Snelle levering en bezorgd zoals afgesproken.

Great communication, fast delivery, awesome watch!

Muy contenta con la compra, me encanta su estilo minimalista.
Un cordial saludo.

"PICTO" ...that means beautiful and modern watches and its watchmakers always offer a prompt and super service! Thanks therefore!

The clock arrived quickly and lived up to expectations. It's handsome, well made and adds some fun to reading the time.

I love the visual design of these watches, but quality and customer service doesn't match. I see i not the inly one to have experienced watch stopping after a couple of months. I actually had 3 replacements sent and same thing happened each time. It is obvious there is a tooling issue, a jeweller has said a part comes loose. I finally advised that and requested a refund. This was approved with a credit note but the refund did not come and all contact after the approval was ignored.

The customer service is an absolute shame! I have contacted them with an issue about my watch, being during the warranty and never responded. Eventualy the top glass simply was detached and now the watch is useless. What a shame for a new watch!

I love the design of the watch, but the quality and especially the customer service are not what they should be.
After three months my watch stopped working. Luckily, a local watchmaker could fix it, but then a little while after, the strap tore. When I contacted customer service, they said it was because I got stuck behind something, which was not the case. It just fell off while I was typing. They refused to replace the strap, even though I had hardly worn it. When I asked for a discount for a new one, they offered a lame 10%. For the price of their strap, I was able to buy two straps from another website with universal straps.

I haven't had the need for customer service, but purchased and received my watch quickly, delivered to me in San Francisco. Been wearing it for several months now and have no complaints. Gold case and band, with a pop of blueish-teal, and it's pretty dope.