Photoserge Arvostelua 

Patrik with support was a great help to my situation and got me going again. 5 stars.

Serge Ramelli is a great photography teacher. His enthusiasm and passion come through in every lesson. I’ve learned so much from his courses.

Trotz mehrfachen Austragen aus dem Verteiler werde ich mit unendlichen emails zugespamt. Unmöglich diesem Emailterror zu entkommen. Sehr, sehr nervig und frustrierend.

I am really getting frustrated. Every time I have a technical issue they tell me I’ve canceled the service. This is after weeks & weeks of waiting on resolution. Then I ask why I’m being charged? Now the 2nd time & waiting for a response. I’m losing so much time waiting on their technical that might cancel for real!

I signed up for a free service from PHOTOSERGE with an offer for monthly services which i declined to agree to. Never used his free service nor his offer paid service..
I DISCOVERED DURING AN AUDIT BY MY CPA THHAT IN WAS CHARGED FOR MULTIPLE MONTHS.
I wrote tp Serge and explained this mistake . They would only refund Me one month charges. I expected better response . I feel that is a slimy way of doing business. Im filling with my card for fraud.
I will never come c,lose to this units action.

A small problem with a missing link was quickly sorted without any fuss

Great service, quick response.

The conversations I had with Photoserge ran along a parallel path that neither party realised. Eventually it was established that I had unfortunately registered two email addresses. As soon as that was figured out, the solution to merge the data from both into one was effected rapidly. Top marks.

I receceived excellent customer service regarding a question on a free gift for attending one of Serge's webinars. The response was quick and included instructions on the file retrieval.

I am very frustrated with the email spam I have received every day for years. I have unsubscribed the newsletter dozens of times, blocked the email address and still receive spam messages. The only solution seems to be to create a new email.

"You are already unsubscribed." - Well, it doesn't seem like that.

PhotoSerge posted free software on FB. I tried 3 different times to download and kept being asked to input credit card number. Refusing, I could not download the free posted product. Searching I found there were an number of other people on Facebook experiencing the same thing. I wrote to PhotoSerge directly and explained what was happening. First response came within 24 hours asking for a little more information. The product was uploaded to my account the next day. Support was great and quick.

Today's class with Serge was very enlightening and informative. Thanks very much.

I sought assistance from support via email. They responded quickly and solved my issue right away. I was very appreciative of their support.

All of the webinars I have attended have been extremely helpful. I understand how set up the composition, use lighting for better effects and so much more. I am a novice and can capture decent pictures while applying new skills.
Try one of the webinars out - you won't be sorry!
Nancy

I have bought a lot of courses from Serge Ramelli. Normally I have no issues. But this time I bought a course (Toolbox) that did not appear in my “courses”. No problem…. I send aan e-mail. No answer. I send a second e-mail. Again no answer. As long as there are no problems everthing goes well. But as soon as there is a problem, Serge does not react. That’s not good.

Everything go well and service is very good. I strongly recommend

All of Serge´s webinars are very good and educational in a very practical way, not a lot of technical theoretical jargon. Easy to undersyand and follow.

I am very grateful to Patrick, a Photo Serge Support team member, for the assistance provided. My question was resolved very quickly and in a friendly manner.

Fast response with competent solution. Representative responded to my request in a very timely manner and affected a solution almost immediately.

Working with Patrik in customer service was a pleasure. I somehow had two accounts and he was able to combine them for me. He responded quickly to my email. Thank you. Also Serge's webinars are amazing