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Phlo Clinic Arvostelua 1 638

TrustScore 4.5/5 tähteä

4,6

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

No communication said they hadn’t received my documents so i sent them again to be told yes we’ve received them.. no movement on my order so i got intouch again oh were just waiting for your documents... Näytä lisää

Saanut 5/5 tähteä

Monjaro has changed my life , I had both thyroids removed ten years ago despite sticking to healthy eating plans and exercising I could not keep the weight off , since using monjaro I have lost over t... Näytä lisää

Saanut 5/5 tähteä

After years of battling to lose weight I deceived to give weight loss meds a try. I had gained a lot due to inactivity from a spinal tumour and other health issues. I lost 4 stone in a year and have k... Näytä lisää

Saanut 5/5 tähteä

For my whole adult life I have struggled with my weight. Until Mounjaro. Phlo has been supportive and sensible ensuring I verify that I am not experiencing adverse side affects before I proceed with m... Näytä lisää

Yrityksen tiedot

  1. Verkkoapteekki
  2. Apteekki
  3. Painonpudotuspalvelu

Yrityksen kirjoittama

Phlo Clinic are an online prescription service, providing access to a number of prescription medications, including weight loss injections. Choosing Phlo Clinic means you’re in control of your healthcare without having to visit your GP. No more dreaded busy tone or long waiting lists - we’ve got you covered. Welcome to hassle-free healthcare - designed around you and delivered by our trusted prescribing pharmacists.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 88 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

So easy to use

So easy to use! The hardest thing is taking the first step..after that it’s seamless. 6 stone weight loss thanks to the kick start from Phlo Clinic! Thank you.

26. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

This is mainly an online pharmacy

This is mainly an online pharmacy that they only wish is to sell you a product and deliver it and it’s not much important if you get it or if you need help.

They will copy paste as much as you like.

In last month on two occasions I need their assistance and both were a disaster.

Yesterday about 8 hours of phone calls and continuous online chat as you have start again and again each time and they can’t deal with their own delivery mechanism.

Wasted £200 and they won’t even bother email you or try to call to show any interest in help.

If you can buy their product from local pharmacy. Just do it .

26. helmikuuta 2026
Oma-aloitteinen arvostelu
Phlo Clinic-logo

Vastaus yritykseltä Phlo Clinic

Hi Roda,

We’re sorry to hear how frustrating this experience felt.

Your order was approved promptly, dispatched with tracking provided, and delivery was attempted the following day. As with all temperature-sensitive medication, deliveries are sent via a signed service for safety and compliance. While we’re unable to change the courier once dispatched, delivery preferences can be managed directly through the Royal Mail tracking link or app.

We can see our team responded across multiple chats, email and phone to assist, and your order was successfully delivered the following day.

Our patient care team are always here to help assist you in anything.

-The Phlo Clinic Team

Saanut 1/5 tähteä

I went online and saw this company

I went online and saw this company, I had been with others and because of price I came here, registered all details put in. Pictures of myself for weight were given before you order you have to pay and was emailed to say that hadn't got my details 3 times I did this. Alarm bells should of been ringing at this stage, on day 3 I went with another company and my weight loss jab arrived the following day, this company are saying they never received my money but yet my bank say different, I cancelled the order was told 3 to 5 days for the return of my money after another email at 7 days was told they never got my money. So my bank fraud team are looking into this company avoid avoid avoid.

2. helmikuuta 2026
Oma-aloitteinen arvostelu
Phlo Clinic-logo

Vastaus yritykseltä Phlo Clinic

Hi Natasha,

We’re sorry this experience felt frustrating. For safety and regulatory reasons, we require full-length photos to verify identity and BMI before approval, and your order was placed on hold while we requested an updated image.

Regarding payment, we do not take funds at consultation stage. Your bank places a temporary pending hold, and as your order was cancelled the same day, that hold was voided. We provided confirmation and proof of this and advised following up with your bank, as release times can vary by provider.

We remain happy to assist further if needed.

-The Phlo Clinic Team

Saanut 2/5 tähteä

After 4 months on Wegovy

After taking mounjaro for 5 months and losing 3 stone, I foolishly changed to Wegovy my weight increased and now 3 months later I have put on half a stone and stomach is like a balloon,, Phlo will not let me go back onto Mounjaro and say Wegovy is best for me,, will not be ordering anymore Wegovy

15. helmikuuta 2026
Oma-aloitteinen arvostelu
Phlo Clinic-logo

Vastaus yritykseltä Phlo Clinic

Hi Mr Rogers,

Thank you for your feedback. After reviewing your case, it appears there was a misunderstanding in our email communication regarding the switch request. We had sent a short questionnaire to ensure it was safe to move you back, but we didn’t receive a response at the time.

We’re pleased this has now been clarified following a call with our Lead Prescriber and that your new order has been arranged.

As always, we’re here to support you throughout your treatment.

Kind regards,

-The Phlo Clinic Team

Saanut 1/5 tähteä

Customer service sucks

Customer service sucks
My pen stopped working on the last dose just jammed up and would not release after reviewing my complaint saying there wasn’t one dose left when there clearly is
I wanted a 1/4 refund for the unusable dose left in the kwikpen after several emails back and forth told me to refer to T&Cs
What a rubbish company

UPDATE they’ve relented and refunded me 25%
Thank you
Reply to yourselves
I’m not a first time user and no i do not get confused it stopped working that’s it !!!!!

14. helmikuuta 2026
Oma-aloitteinen arvostelu
Phlo Clinic-logo

Vastaus yritykseltä Phlo Clinic

Hello.

Thank you for your updated review.

After reviewing the images provided, our team explained how the pen mechanism functions once all scheduled doses have been administered, as this can sometimes cause confusion for first-time users.

We’re pleased we were able to discuss this with you directly and reach a resolution together.

Kind regards,

- The Phlo Clinic Team

Saanut 1/5 tähteä

Missing kwik pen

when my parcel was delivered on 7 feb 26 the kwik pen was not inside only the sharps bin, needles & wipes I promptly sent an email to advise them of this error and was told as it was scanned this is proof that it was in the box and there is nothing they can do about it, I then rang and spoke to someone there who said she would look into this and call me back, when she did call back it was the same response there is nothing they can do, they advised to contact the police to report it as stolen to get a crime number and then they would look into it further so I rang the police and was told that they could not give me a crime number as it wasn't stolen just not put in the box, I have since reported them to the General Pharmaceutical Council and sent them a complaint via email which I'm waiting on a response, their customer service is appalling!!

9. helmikuuta 2026
Oma-aloitteinen arvostelu
Phlo Clinic-logo

Vastaus yritykseltä Phlo Clinic

Hi there,

We carried out a full investigation, including reviewing our packing records and CCTV footage, which confirmed the parcel left us complete and correctly packed. As the outer packaging was reported as undamaged on delivery, this made the situation difficult to determine.

We’re pleased we were able to work together to reach a resolution and appreciate your engagement while we looked into this.

-The Phlo Clinic Team

Saanut 1/5 tähteä

I emailed to make you aware my delivery…

I emailed to make you aware my delivery was left outside another house and I didn’t receive it. First of all I received reply’s now nothing since Sunday I’ve just been ignored. I’ve now missed my date for medication and request a full refund or a pen sent immediately.

30. tammikuuta 2026
Oma-aloitteinen arvostelu
Phlo Clinic-logo

Vastaus yritykseltä Phlo Clinic

Hi there,

We’re really sorry to read this and understand how frustrating this must be.

We did request for further details so we could locate your order and investigate this urgently, but unfortunately we haven’t received a response.

Please contact us directly so we can look into this properly and support you as quickly as possible.

- The Phlo Clinic Team

Saanut 5/5 tähteä

I have been using Phlo since May 2025…

I have been using Phlo since May 2025 and have lost just over 4 stone so far. At no point, right or wrong, have I calorie counted. I have simply stopped eating when I am full. My experience of phlo is that they are professional and stress free to use. I would wholeheartedly recommend their service to anybody starting their weight loss journey.

4. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I’ve lost 4 stone in 8 months

I’ve lost 4 stone in 8 months, thanks to Phlo clinic. I still eat my weakness, which is crisps and chocolate but not to the extent I did. It certainly suppressed my appetite but I didn’t want to rush weight loss. I have suffered with constipation but self medicate for this but other than that , no problems. Also,My knees feel some what better without the extra timber on board.

31. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Reliable trustworthy consistant helpful

First class service easy site to navigate and order. 100% reliable excellent and trustworthy , prompt you to reorder ,request free sharps bin ,needles, and antiseptic wipes...prompt delivery secure packaging...offer great deals..refer a friend for 50.00 off your nxt pen aswell as your friend gets 50.00...competitively priced...would highly recommend...you wont be disappointed.

14. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Lost 25kg in the last year

Lost 25kg in the last year. Phlo was my choice of having my Mounjaro through and they have been with me every step of the way. The pharmacist has called back quiet quick when I had concerns and wanted to stabilise my weight. His advise has helped me keep within 2kg of a weight that I am happy with, without looking thin. Am still busy stabilising and after trying Wegovy found it was not as good as the mounjaro and have gone back to the mounjaro following exactly what I was advised to do.
The weekly emails of encouragement, menu and recipe advice has been a godsend. Being vegetarian and lactose intolerant the pharmacists advise on meal planning has really helped. Having to increase my protein intake was tricky when trying to manage on my own but with the support of the staff and pharmacist at Phlo have done extremely well.

Family have used other suppliers and have not had the support that I have had with Phlo. They may be a little bit more expensive than some others but you get more with Phlo from start to finish while on the journey.

30. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

It is expensive

It is expensive, but ...the service & vettin is 100% & the resjlts speak for themselves, best thing i have done .....started end of july on 2.5...i am now on 5 ..lost so far 26kg .....100% happy & reccomnend

30. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Ive spent the best part of 15 years…

Ive spent the best part of 15 years trying to shift the weight from a really bad pregnancy, I went to the gym daily, ive done slimming world etc etc, I had managed to loose most of the weight on my own but the last couple of stone was proving extremly difficult, so I thought I needed something to boost the loss, I looked in to weight loss jabs and found phlo, they are great, sending regular tips and advice to help get the most out of the jab. Sending reminders when it's almost time to reorder, I have personally found them a god send.

30. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

I chose this provider purely on the…

I chose this provider purely on the grounds they advertise via MyGp App & as they only provide the medication with access to your medical records (other suppliers may not ask for this) so this shows the integrity. I haven’t needed to converse with them in the 12 months so cannot comment on any support. However, I am shocked to see that some comments here say they’ve had significant weight loss in a such a short period which to me doesn’t seem safe or healthy. A good weight loss over a long period shows sustainably & life style changes.

29. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Choosing Phlo Clinic was one of the…

Choosing Phlo Clinic was one of the best decisions I’ve made. As an online clinic, they provided constant support, professionalism, and guidance every step of the way. I lost 18 kilos, which had a huge positive impact on my health, confidence, and overall well-being. I felt safe, supported, and truly cared for throughout the journey. I highly recommend Pho Clinic to anyone looking for real and lasting results.

29. tammikuuta 2026
Oma-aloitteinen arvostelu

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