Phillips & Cohen Associates (UK) Ltd. Arvostelua 

Very helpful and patient. The process was explained very clearly.

Matt was Friendly, knowledgeable and efficient. We came to a mutually acceptable agreement and agreed a satisfactory path forward.

Everything was explained clearly and I did not feel pressured. I was shown empathy when I explained that this was being asked for almost a year to the date if the 1st anniversary of my husbands death. He died 17 April last year so it was a year to the day when he had died.

I called to discuss my late Mum’s account. Ellie made the process easy - she was friendly, helpful and asked only what she needed to know. Nothing invasive and then explained the next steps (in my case none). Thanks for making it easy.

I recently contacted P&C as I had to deal with my late mother's affairs. I spoke to a lovely lady named Donna who went through all the details with me. She helped me through the whole process and put me at ease. I wish everyone I'd dealt with had been as kind as her, I'm very grateful.

He was very helpful

I felt at ease talking about my late mum.

Very helpful and knowledgeable. Explained everything very well.

Abbie was really helpful and assisted me instead of passing me onto someone else. I was handled with care.

Nadia was polite and very caring at this difficult time. She made it all very straightforward to close my late husband's account.

The lovely person I spoke to

Extremely helpful and friendly.

Very informative and understanding.
Explained everything clearly.

The representative was kind and helpful and we agreed a way forward suitable to us both.

Matthew was kind, honest and sincere in his heartfelt condolences, Matthew was also very helpful.
The only reason it was not a 5 is nothing to do with Matthew, I had to tell e-on next 3 or 4 times that my father had passed, and they still kept chasing and harassing my dad!

The agent l spoke with was very professional and very sympathetic, he is a credit to your company.

Professional, patient and friendly. Very natural and relaxed, informed and helpful.

I spoke to a lady called Donna. She was fantastic. It was refreshing to deal with someone who was professional yet cared for the customer.

Our tenants received a letter from this Company saying I was dead and owed money to a Utility Company. The property is owned by husband and I have never had a Utility Bill at that address nor have I ever lived at that address.

There is however a legal family dispute with a sibling who is desperate to locate me. For various reasons its likely they are acting for this family member.

Basically they were scamming for information.

I am very much alive and well and living abroad.