Vastaus yritykseltä Phantomvapes
Hi Andy,
Thank you for the review! Really appreciate the support and glad you were happy with the service 👍
Hope to see you shopping with us again soon!
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Yrityksen tiedot
Yrityksen kirjoittama
Phantom Vapes takes pride in being one of the UK’s most trusted vape shops — offering top-quality vape kits, e-liquids, disposables, pods, and accessories at unbeatable prices. Whether you’re a beginner switching from smoking or an experienced vaper chasing bold flavours, we’ve got you covered. Explore our massive range of e-liquids, from classic tobacco and menthol to rich desserts, fruity blends, and icy flavours. We only stock genuine products from trusted brands, ensuring every puff delivers quality, consistency, and satisfaction. Our mission is simple — to give you the best vaping experience with premium products, fast delivery, and top-notch service. Enjoy 24-hour dispatch 7 days a week, free delivery on orders over £35, and exclusive rewards with every purchase through our Phantom Plus and Spin-to-Win loyalty scheme. Whether you shop online or visit us in-store, you’ll always get expert advice, friendly service, and high-quality vapes at great prices. With happy customers across Dewsbury, Yorkshire, and the UK, Phantom Vapes is your go-to vape store for everything from disposables to advanced vape kits. Shop now at Phantomvapes.co.uk — your one-stop destination for premium vapes, unbeatable deals, and next-level flavour.
Yhteystiedot
Yhdistynyt kuningaskunta
- info@phantomvapes.co.uk
- phantomvapes.co.uk
4,2
Hyvä
12 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great 👍
Easy ordering and speedy delivery won’t go anywhere else now 10/10 from me 😊
30. huhtikuuta 2026
Vastaus yritykseltä Phantomvapes
Hi, thank you so much for the amazing review and continued support 😄 We really appreciate your kind words every time you order!
Customers like you genuinely mean a lot to us, and we’ll always do our best to give you the best experience possible every time.
Looking forward to serving you again soon!
Disappointing
I ordered some products from their website, but unfortunately I was later told the items I ordered weren’t actually in stock. They did offer a replacement, but it wasn’t something I was interested in.
I’m giving 3 stars because their communication was very good throughout, and they processed a refund quickly, which I received without any issues.
That said, it was frustrating to order items that turned out to be unavailable, as it ended up being quite time-consuming and disappointing. It also makes me hesitant to order from them again, as there’s always the risk of paying for items that they don’t actually have in stock. Unfortunately, because of this experience, I won’t be using them again.
7. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Phantomvapes
Hi Ben,
Thanks for your review — we genuinely appreciate all feedback, both positive and negative, as it helps us improve our service going forward for all future customers.
We are really sorry about the stock issue on this occasion with your order. As a newer vape website stocking a huge range of products, sometimes stock discrepancies can happen, although we are continuously working on improving this.
One thing we’ll always prioritise over making a sale is being honest with customers, which is why as soon as we realised the issue, we contacted you straight away, offered alternatives and a free upgrade, and when those weren’t suitable for you, we processed the refund immediately with no hassle. We’re glad you were happy with the speed at which this process was handled.
We completely understand your frustration and do apologise again for the inconvenience caused. We will definitely be using this feedback as an example for us to keep striving to provide a better 5-star experience for all our future orders.
Kind regards,
Phantom Vapes Team
Vastaus yritykseltä Phantomvapes
Hi Geoffrey,
Thanks for the great review! Glad you’re happy with both the service and speedy delivery — exactly what we aim for.
Appreciate the support and hope to see you again soon!
Vastaus yritykseltä Phantomvapes
Hi Jeff,
Thanks for the 5-star review — we really appreciate it! Glad you’re happy with the service.
Looking forward to serving you again!
promt and will phone with alternatives so you always can have a vape
if my choice is out of stock you will phone and give me what's available your quick to send the order and let me know when it is on it's way
30. maaliskuuta 2026
Vastaus yritykseltä Phantomvapes
Hi Linda,
Thank you for the 5-star review — we really appreciate it! We’re glad you’re happy with the service. Keeping you updated and offering alternatives when something’s out of stock is exactly what we aim for, so you’re never left without a vape.
Thanks again for your support, and we look forward to serving you again soon!
clean website user experience and best prices
very simple and clean website, found what i was looking for straight away and prices were the cheapest i’ve seen, (compared to where i live) placed an order and was delivered next day. 5/5 stars 🌟
10. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Phantomvapes
Hi Ali,
Really appreciate the detailed review — glad you found the site easy to use and got what you needed straight away. We always aim to keep our prices competitive, so it’s great to hear that stood out too.
Happy everything arrived quickly as well! Thanks again for the support, and we’ve got you covered whenever you need us.
Plenty of selection
Plenty of selection. cheapest prices in area.
10. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Phantomvapes
Thank you for the great review! We’re glad you’re happy with both the selection and the prices 👍
We always try our best to keep a wide range of products in stock at the best prices possible. Really appreciate the support and hope to see you again soon!
Best vape shop in business
Best vape shop in town. Probably in the region. Excellent customer service, always giving freebies and offers. No one like them. Go show some love
11. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Phantomvapes
Hi Hoozaifa,
That means a lot — seriously appreciate the love! We’re always trying to look after our customers with the best service, deals, and a few extras where we can.
Thanks for the support and for spreading the word — we’ve got you anytime you need us 👊
Good experience overall
Seems a decent site. Stumbled upon it when looking for some prism s coils for my kit. Ordering was easy, got confirmation and it was delivered in 2 days. No issues, if they have stock I shall be ordering from here again.
10. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Phantomvapes
Appreciate you taking the time to leave the detailed review! Glad you found us and that everything from ordering to the delivery went smoothly.
We’re always working on keeping our stock levels solid, so you shouldn’t have any issues ordering — but if you do ever want to double check, just drop us a whatsapp message and we’ll let you know for sure.
Thanks again for the support!
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