Patrick gave me the time to explain my westie's specific needs and advised me thoughtfully and carefully. He suggested options available and advised me thoroughly. He gave me expert accounts of the pr... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
My dog strained a ligament in back leg, vet said extremely minimal movement for 8 weeks, so I bought the innopet stroller which arrived promptly. It is absolutely brilliant, light, beautiful engineeri... Näytä lisää
I had a fantastic experience with Pets Own Us. The price was great, and getting 10% off was an added bonus! POU were fantastic to deal with, with very prompt and helpful replies via their WhatsAp... Näytä lisää
I contacted the company when I was investigating buying a buggy for my elderly dog. I got a swift response, with lots of useful info and advice. I ended up buying a model they pointed out , which was... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Pets Own Us is a business inspired from a combined love for our furry family members, a passion for interior design and innovative products that makes life with our four legged furry friends fun. We love what we do! We are a small dedicated team of pet parents and our pets do indeed own us. What makes us unique is our dedication to blending smart design and innovation, resulting in an impressive range of products that enrich the lives of pets and their owners. Every detail, big or small, at Pets Own Us is born from the perfect mix of creative flair and practical use. As an exclusive online retailer, we focused on pet travel and mobility, we understand the desire of pet owners who wish to explore the world with their faithful companions. Whether you're off on a grand adventure, a quick getaway, or just managing your daily routine, Pets Own Us equips you with tools that turn every journey into a joyful shared experience. We pride ourselves on top quality customer service and would love you to hear from you. Get in touch with any questions regarding our products range.
Yhteystiedot
128 City Road, EC1V 2NX, London, Yhdistynyt kuningaskunta
- +447742933386
- support@petsownus.co.uk
- petsownus.co.uk
4,9
Erinomainen
173 arvostelua
Pyytää asiakkailta arvosteluja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
innopet buggy
Ordered an innopet buggy up to 25kg. It was delivered within 48 hours and is a great product our dog (13kg cocker spaniel) loves it.
The hood height could do with been a bit taller as she has to lie down when its raining due to the lack of height but apart from that its perfect.
20. tammikuuta 2026
Oma-aloitteinen arvostelu
Competitive prices in fact the best and…
Competitive prices in fact the best and free delivery with a discount 🤩
Fast delivery
25. tammikuuta 2026
Fantastic communication
Fantastic communication, helpfulness, and interest in the customer. A fair approach and quick handling of the request. I give 6 stars out of 5, thank you.
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Fast delivery
Fast delivery. Easy to track the parcel . The Item is exactly what you see in the pictures.
16. tammikuuta 2026
Was seeking to replace my rain cover as…
Was seeking to replace my rain cover as it was damaged After a number of years. I contacted the live help and got an immediate response and order sorted . Super helpful and within a few days had a new cover . I bought my sporty innopet here too . This company is is excellent - thank you pets own us
28. tammikuuta 2026
Oma-aloitteinen arvostelu
Delighted with the dog pushchair + speedy delivery
Absolutely delighted with my Innopet Allure dog pushchair. It's perfect for my elderly Westie cross - he can't walk far due to arthritis etc but the pushchair enables us both to make the most of our walks. The pushchair is very easy to assemble, smooth and lightweight to push, and folds up nicely for fitting into the car boot. Pleased with my purchase and very speedy delivery too.
2. tammikuuta 2026
BEBEROAD 3 in 1 Pro
Really sturdy product and very easy to use. Also the customer service was fantastic- very quick to respond to my queries and extremely helpful.
20. joulukuuta 2025
Excellent company good informative…
Excellent company good informative website. My order was processed quickly and arrived promptly. My old Chihuahuas loves it in his pram out walking he thinks he's Ben Hur! With my pram i can take out all the dogs together and not leave the old boy at home
6. joulukuuta 2025
Vastaus yritykseltä petsownus.co.uk
Thank you for your review :D im glad to hear the old boys getting out! haha
Absolutely great service
Absolutely great service. Ordered the stroller on Saturday and it arrived on Tuesday. Very happy with the product and the service I received.
6. joulukuuta 2025
Vastaus yritykseltä petsownus.co.uk
This is great to hear! thank you for choosing Pets Own Us
Vastaus yritykseltä petsownus.co.uk
Thank you
Missing item found and sent quickly
Ordered two items. A buggy and grooming table. Buggy arrived, but no table.
Patrick said It should have been in the same package, but logged a query with their warehouse to look into this. It was found to be a warehouse error and the table was sent express and arrived two days later.
No fuss, just great customer service.
24. marraskuuta 2025
Vastaus yritykseltä petsownus.co.uk
Thank you we appreciate your review and glad we could get sorted
Great customer service
Fantastic company with great customer service. Our product arrived super quickly and the process was well communicated throughout.
Highly recommend!
12. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä petsownus.co.uk
Thank you for the kind words Sayed glad you had a good experience
Great products and really helpful…
Great products and really helpful customer service
30. kesäkuuta 2025
Vastaus yritykseltä petsownus.co.uk
thank you for the kind words phil
The Buggy People
Great company to deal with, just bought my 2nd buggy from them, smaller than the last one. Product is wonderful, very easy to use and very robust. Supplied quickly. Extremely good quality
25. marraskuuta 2025
Vastaus yritykseltä petsownus.co.uk
Thank you, Julie. We are delighted that you are happy with your buggy, and if there's anything else we can help you with, reach out anytime
An absolutely top-tier customer service…
An absolutely top-tier customer service experience. Product selection is expansive and the ability to ensure you are getting the right product for your pet.
23. marraskuuta 2025
Vastaus yritykseltä petsownus.co.uk
Thank you so much Jessica, we're so glad we could help find the right product for your pet :)
Excellent service!
Excellent service!
Good communication, prompt attention to the order and very quick delivery. Love these Innopet strollers which are perfect for us to loan out as a charity, Suloti Dachshund Support, to Dachshunds following surgery or suffering from other medical conditions. Will definitely keep on using this company!
17. marraskuuta 2025
Vastaus yritykseltä petsownus.co.uk
Thank you so much Sue - we're so delighted to be able to help this important cause and look forward to helping again!
Vastaus yritykseltä petsownus.co.uk
Thank you, so glad you enjoy it - wishing you and your pet many years of happy use!
Amazing stroller for my little dog
Amazing stroller for my little dog, very well made, and she loves it, very happy with my purchase 🥰🐾🐾
26. lokakuuta 2025
Vastaus yritykseltä petsownus.co.uk
Thank you very much, we appreciate your feedback :D
Vastaus yritykseltä petsownus.co.uk
Thank you very much, we appreciate your feedback :D
Fast delivery
Fast delivery, great product. The transaction was smooth. Very happy
15. lokakuuta 2025
Vastaus yritykseltä petsownus.co.uk
Thank you very much, we appreciate your feedback :D
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