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4,0
Hyvä
9 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good quality
Use has had some impact on my dog with IVDD. Very easy to use in our busy house.
22. tammikuuta 2026
Vastaus yritykseltä Petshealed
Thank you so much for sharing your experience! 🤍
We’re really glad to hear the device has had a positive impact on your dog with IVDD and that it’s been easy to use in your busy household!! We truly appreciate you taking the time to leave a review and we’re so happy to be part of your dog’s wellness journey. 🐾
Pets HeaLED Small LED Coat
Package was a little squashed when received 2 days ago but the device is in good condition. My 13yo, 3kg Maltese seems to enjoy the treatment and I can already see the improvement on her mobility after the 3rd sessions (due to her long coat, I give 20mins on each session at home). Thank you so much, and pls keep up the good work!
1. lokakuuta 2025
Vastaus yritykseltä Petshealed
Thank you so much for your kind words! We're so glad to hear you found the ordering process easy and the service great. We really appreciate your support and hope you and your pet love the product! 🐶✨
Vastaus yritykseltä Petshealed
That’s so lovely to hear—thank you! We’re thrilled Angel is loving her jacket 🐾💕 Please don’t hesitate to reach out if you have any other questions —we’re here to help and support you both along the way!
Still waiting for it to do what it says…
Still waiting for it to do what it says it will do. Use it every day since getting it. Hoping it will help with my dogs skin allergies and separation anxiety which it hasn't yet but still hoping it will
27. maaliskuuta 2025
Vastaus yritykseltä Petshealed
Thank you so much for your honest feedback—we really appreciate you giving it a proper go. We completely understand how important it is to see results, especially when you're trying to support your dog’s comfort and wellbeing. Some pups can take a little longer to respond depending on their individual needs, so we’re hopeful you’ll start to see some positive changes with continued use. Please don’t hesitate to reach out if you’d like any tips on how to best use it for skin concerns or anxiety—we’re here to help and support you both along the way!
I used the foot one
I used the foot one. , it was good however it would be better if you could strap it onto the leg rather than have to hold it against the leg. I haven’t used the body one yet, I’m sure it will be great
19. tammikuuta 2025
Vastaus yritykseltä Petshealed
Thanks so much for your feedback, Kim! We really appreciate it. I’m happy to hear the leg wrap is working for you. I noticed you purchased the small bundle—could I ask where you're using the leg wrap? It might be that it’s a bit small for some of the larger areas. The small coat, however, should be a better fit for those larger areas. Our devices are designed to be lightweight and hands-free, so they’re versatile and can be used on a variety of spots. Let me know if you need any tips on getting the most out of them!
Slow delivery
I paid for express postage but ended up receiving my items slower than if I had accepted the free postage. Not the companies fault but still I feel cheated as the items didn't arrive until the 13th Jan which was a week after they were posted on 6th Jan. Not much express in that time interval.
5. tammikuuta 2025
Vastaus yritykseltä Petshealed
Hi Sharon,
Thank you for reaching out. While once an order is with the carrier it's beyond our control, we always aim to provide the service our customers expect.
We take great pride in processing orders promptly, especially for customers who pay for express shipping. Since your order was being shipped interstate, Australia Post has clarified that express postage typically takes 4 business days. You placed your order on a Sunday, and it was shipped out to the post office on Monday, with an estimated delivery by Wednesday.
I completely understand your frustration, and we’re really sorry to hear that you feel this way. We offer free standard delivery Australia-wide because we want every customer to have a positive experience with us. If there’s anything else we can do to help or if you have any further concerns, please don’t hesitate to reach out. Your satisfaction is important to us.
Kindest Regards!
Easy method of using red light therapy
The Healed leg wraps are really easy to use and comfortable for dogs and cats that I work with and for my own dogs as well. I have both the large and small leg wraps and have used them both on front and rear legs for soft tissue issues and for help with relieving arthritic pain for older animals. Dogs seem to tolerate wearing them well.
I can highly recommend them for your pets!
25. huhtikuuta 2023
Vastaus yritykseltä Petshealed
Thank you so much for the kind words and detailed feedback! We're thrilled to hear that the Healed leg wraps are working so well for both the animals you work with and your own pets. We really appreciate you recommending them, and it means a lot to us that the dogs tolerate wearing them so well. If you ever need anything else or have any questions, don't hesitate to reach out. Thank you for choosing us to help with your pet care! 😊🐾
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